Fifth Third Bank is a major U.S. bank offering checking, savings, credit cards, mortgages, and business banking services across multiple states.
Data compiled from public sources · Rating from CreditDoc methodology
Fifth Third Bank is one of the largest regional banking institutions in the United States, headquartered in Cincinnati, Ohio. The company operates as a full-service bank providing comprehensive financial products and services to retail and commercial customers. With a significant national presence, Fifth Third has positioned itself as a mainstream banking option serving millions of customers through digital and physical channels.
The bank offers a broad range of financial services including checking and savings accounts, certificate of deposit (CDs), credit cards, mortgage lending, personal loans, business banking solutions, wealth management, and investment services. Their product suite is designed to serve different life stages and financial needs, from basic transaction accounts to sophisticated business financing and asset management solutions. Fifth Third distinguishes itself through its extensive branch and ATM network, providing customers with widespread access to banking services.
com, allowing customers to manage accounts, access services, and find branch locations remotely. Their scale and established market position provide institutional stability and resources for product development. A significant limitation of this profile is that the website access attempt resulted in an error page, providing minimal current information about specific product details, rates, fees, or recent offerings.
While Fifth Third Bank is a legitimate and well-established financial institution, the inability to access detailed website content prevents verification of current services, competitive advantages, or specific consumer benefits. Potential customers should contact them directly at 1-800-972-3030 or visit their website directly for comprehensive information about products and rates.
Fifth Third Bank received 1,855 consumer complaints in the past 12 months. All complaints received a timely response from the company.
1,855
Complaints (12 months)
9.2%
Resolved with relief
Stable
Complaint trend
Most Common Complaint Categories
Fifth Third Bank, N.A. — $5.0M — On July 9, 2024, the Bureau issued an order against Fifth Third Bank, N.A., a national bank that, among other things, offers and services motor vehicle loans to consumers directly and through a variety of vehicle dealers.
Fifth Third Bank, National Association — $15.0M — On March 9, 2020, the Bureau filed a lawsuit in federal district court in the Northern District of Illinois against Fifth Third Bank, National Association.
Fifth Third Bank — $3.0M — The CFPB took action against Fifth Third for deceptive marketing of credit card add-on products. The action requires the bank to provide an estimated $3...
Fifth Third Bank — $9 — The CFPB took action against Fifth Third Bank for discriminatory auto loan pricing.
Ranked #9 in KY for SBA 7A lending in FY2026.
Source: Consumer Financial Protection Bureau · CFPB Enforcement Records · SBA
Yes. Fifth Third Bank is a registered company, headquartered in 50 Central Ave #100, Sarasota, FL 34236.
CreditDoc Diagnosis
Fifth Third Bank is best for consumers seeking traditional banking services from an established, full-service regional bank with broad product offerings and physical branch access. The main caveat is that current detailed information about specific products, rates, and fees cannot be verified from their website due to access limitations; interested customers should contact them directly at 1-800-972-3030 for current offerings.
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