Citizens Bank & Trust Company logo

Citizens Bank & Trust Company in Covington, LA

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Citizens Bank & Trust Company Covington, LA — FDIC-insured community bank in St. Tammany Parish, Louisiana, offering personal and business banking with ...

Data compiled from public sources

Citizens Bank & Trust Company Review

Citizens Bank & Trust Company was founded in December 1945 by a group of local businessmen to serve residents and businesses in St. Tammany Parish, Louisiana. The bank opened in January 1946 with 8 employees and has grown to 41 employees while maintaining its community-focused mission.

It was historically notable as the first bank in St. Tammany to install a drive-up window in 1954. Today, CBT operates 5 branches throughout western St.

Tammany Parish and positions itself as a small community bank that can provide modern technology comparable to larger institutions. Citizens Bank & Trust offers a comprehensive range of personal banking services including checking and savings accounts, Money Market accounts, CDs, and IRAs. On the business side, they provide commercial checking, savings, Money Market accounts, CDs, and commercial loans.

Consumer services include personal loans, Visa debit cards, check ordering, e-statements, and telephone banking. The bank also offers financial statements, cashier checks, and an online security center with educational resources on identity theft protection and safe online practices. What distinguishes CBT is its emphasis on personalized, community-oriented banking combined with advanced technology capabilities.

The bank explicitly states that employees maintain the friendly and personal connection standards established at founding, while simultaneously offering modern features like e-statements, online calculators, and electronic deposit. Their focus on giving back to the community and serving St. Tammany Parish residents specifically differentiates them from larger regional or national banks.

S. Government. Citizens Bank & Trust is fundamentally a traditional community bank with no predatory products or unusual offerings.

The main limitation is geographic—they operate only in western St. Tammany Parish, Louisiana, making them inaccessible to customers outside that region. Website content is somewhat dated (copyright 2019), which may suggest the bank has not heavily invested in digital banking infrastructure compared to modern neobanks or larger institutions.

For customers seeking extensive online-only banking or nationwide branch access, CBT would be insufficient.

Services & Features

Business CDs
Business checking accounts
Business savings and Money Market accounts
CDs and IRAs
Commercial loans
E-statements (personal and business)
Electronic deposit
Personal checking accounts
Personal consumer loans
Personal savings and Money Market accounts
Telephone banking
Visa debit cards

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • FDIC-insured deposits backed by U.S. Government listed refund term
  • 78-year operating history (founded 1945) demonstrates stability and local roots
  • Offers both personal and business banking services under one institution
  • Provides modern technology features (e-statements, online calculators, electronic deposit, telephone banking) despite small size
  • First bank in St. Tammany to introduce drive-up window service (1954), showing innovation history
  • Community-focused mission with commitment to giving back to St. Tammany Parish
  • Comprehensive product suite including checking, savings, CDs, IRAs, personal loans, and commercial loans

Cons

  • Limited geographic availability—only 5 branches in western St. Tammany Parish, Louisiana; not accessible to out-of-state customers
  • Website appears outdated (copyright 2019) with limited information about current rates, fees, or product details
  • No indication of online account opening or digital banking platform capabilities
  • Small staff (41 employees) may limit service availability and responsiveness during peak times
  • No mention of mobile banking app or modern fintech features offered by larger competitors

State Consumer Finance Context

This is state-level context for Banks consumers in Covington, LA. It does not confirm that Citizens Bank & Trust Company or this specific location is licensed.

State regulator

Louisiana Office of Financial Institutions

Key state rules to check

  • Payday loans capped at $350 with fee of $20 per $100; amounts over $350 (up to $500) at 16.75% per $100.
  • Loan term must be between 14-30 days.
  • Rollovers are limited; borrower cannot have more than $500 in outstanding payday loans.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Mortgage Lending Transparency

Citizens Bank & Trust Company processed 202 mortgage applications in 2023, with 96.5% recorded as approved across 5 states.

202

Applications

96.5%

Approval Rate

$222K

Avg Loan

5

States Served

Approval Rate by Applicant Income

Under $50K
91.7%
$50K–$100K
93.9%
$100K–$200K
100%
Over $200K
97.2%

Based on 202 applications. Income in thousands (reported by applicant).

States With Recorded Applications

Louisiana 156 apps · 91.7%
Nebraska 40 apps · 100%
Mississippi 2 apps · 100%
Alabama 2 apps · 100%
Florida 1 apps · 100%

Source: CFPB Home Mortgage Disclosure Act (HMDA) Data, 2023. Applications include originated, approved, and denied loans.

Frequently Asked Questions

What services does Citizens Bank & Trust Company offer?

Citizens Bank & Trust Company offers 12 services including Personal checking accounts, Personal savings and Money Market accounts, CDs and IRAs, Personal consumer loans, Business checking accounts, and 7 more.

What profile signals are listed for Citizens Bank & Trust Company?

Citizens Bank & Trust Company has profile signals associated with St. Tammany Parish residents seeking personalized, community-focused banking with FDIC protection, Small businesses in western St. Tammany Parish needing commercial checking and business loans from a local lender, Customers who value long-term institutional stability and local relationships over digital convenience, Individuals seeking traditional banking products (checking, savings, CDs) from a locally-owned institution.

What are the strengths and weaknesses of Citizens Bank & Trust Company?

Key strengths: FDIC-insured deposits backed by U.S. Government listed refund term; 78-year operating history (founded 1945) demonstrates stability and local roots; Offers both personal and business banking services under one institution. Areas to consider: Limited geographic availability—only 5 branches in western St. Tammany Parish, Louisiana; not accessible to out-of-state customers; Website appears outdated (copyright 2019) with limited information about current rates, fees, or product details.

How does Citizens Bank & Trust Company compare to similar companies?

In the Banks category, comparable providers include Abbeville Building & Loan (a State-Chartered Savings Bank), American Bank, American Bank & Trust Company. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Founded
1945
Headquarters
Covington, LA
BBB Accredited
No
Certifications
FDIC Insured FDIC Cert #16417
Visit Citizens Bank & Trust Company

CreditDoc Profile Note

Research Note on Citizens Bank & Trust Company

Citizens Bank & Trust is profile signals for St. Tammany Parish residents and small businesses seeking traditional banking services from a stable, FDIC-insured community institution with personal service and local accountability. The primary caveat is strict geographic limitation—the bank only operates in western St. Tammany Parish, Louisiana, making it inaccessible to anyone outside that region, and their dated website suggests minimal investment in modern digital banking infrastructure.

Profile Signals

  • St. Tammany Parish residents seeking personalized, community-focused banking with FDIC protection
  • Small businesses in western St. Tammany Parish needing commercial checking and business loans from a local lender
  • Customers who value long-term institutional stability and local relationships over digital convenience
  • Individuals seeking traditional banking products (checking, savings, CDs) from a locally-owned institution
Updated 2026-05-08

Similar Companies

Abbeville Building & Loan (a State-Chartered Savings Bank) logo

Abbeville Building & Loan (a State-Chartered Savings Bank)

State-chartered mutual savings bank in Louisiana specializing in residential mortgages and deposit products since 1890. FDIC-insured with online banking.

BBB: NR

Profile signals: Louisiana residents seeking both residential mortgage and deposit products from a community-focused bank, First-time homebuyers in Vermilion Parish with limited down payment savings

American Bank logo

American Bank

Community-focused bank in Louisiana offering personal and commercial banking services, with recognition as the #1 SBA lender in the state by loan count and volume.

BBB: NR

Profile signals: Small business owners in Louisiana seeking SBA loans and listed commercial financing, Louisiana residents wanting personal relationships with local bankers and community-focused service

American Bank & Trust Company logo

American Bank & Trust Company

Community bank operating in Louisiana since 1958, offering checking, savings, loans, and credit/debit cards with a focus on personal service.

BBB: NR

Profile signals: Small business owners in south-central Louisiana seeking community bank relationships, Individuals in Louisiana branch areas prioritizing in-person service and local decision-making

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Quick Summary

  • Citizens Bank & Trust Company is listed as a Banks provider in Covington, LA on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
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