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Chase Bank in Orlando, FL

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Chase Bank in Orlando, FL at 25 East Church Street. Weekday banking 9AM-5PM.

Data compiled from public sources

Chase Bank Review

This Chase Bank branch is located at 25 East Church Street, Suite 130, in downtown Orlando, FL. The branch is open Monday through Friday, 9 AM to 5 PM, serving customers throughout the Orlando area. As a standalone branch, it provides direct access to Chase banking services in the Orlando community.

The branch offers personal checking and savings accounts, business banking solutions, personal loans, and financial advisory services. For questions about accounts or to schedule a consultation, you can contact the Orlando branch directly at +1 407-455-5812.

This downtown Orlando location is convenient for weekday banking during business hours (9 AM–5 PM). Bring government-issued identification and account details for account inquiries or transactions. The branch serves both personal and small business customers in the Orlando area.

Services & Features

24/7 ATM access with cash withdrawal and deposits
Account balance inquiries and transfers via ATM
Appointment scheduling with financial advisors
Auto financing
Chase Private Client relationship banking with priority service
Chase for Business banking and payment acceptance solutions
Check deposits and bill payment via ATM
Checking accounts (Chase Total Checking and other account types)
Credit cards (consumer and business varieties)
Home lending (purchase, refinance, equity access)
J.P. Morgan Wealth Management and investment advisory services
Savings accounts and certificates of deposit (CDs)

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • 24/7 ATM access with drive-up and vestibule options at this location
  • Advanced ATM accessibility features including audio assistance, Braille, and screen contrast control
  • ATM support for 13 languages (English, Spanish, Chinese, French, German, Japanese, Korean, Italian, Portuguese, Russian, Greek, Polish, Vietnamese, Tagalog)
  • Comprehensive ATM services including cash withdrawal, check deposits, bill pay, transfers, and balance inquiries
  • Multiple nearby branches within 2-4 miles for additional convenience
  • Full service banking product suite from checking accounts to wealth management and home lending
  • Mobile wallet and card tap authentication options at ATMs for contactless access

Cons

  • Limited branch hours (closed weekends and evenings; open 9 AM-5 PM Monday-Friday only)
  • Chase typically charges monthly maintenance fees on checking accounts (fee structures not detailed on this page)
  • No Saturday or Sunday in-branch service availability for walk-in customers
  • Deposit and bill pay services at ATMs limited to JPMorgan Chase debit card holders only
  • Large national bank with less personalized service compared to community banks

State Consumer Finance Context

This is state-level context for Banks consumers in Orlando, FL. It does not confirm that Chase Bank or this specific location is licensed.

State regulator

Florida Office of Financial Regulation

Key state rules to check

  • Payday loans (deferred presentment) capped at $500 with maximum fee of $10 per $100 ($300) or $15 per $100 ($300-$500).
  • Borrowers can have only one outstanding payday loan at a time, tracked via a statewide database.
  • A mandatory 24-hour cooling-off period is required between payday loans.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Frequently Asked Questions

Does Chase Bank respond to consumer complaints?

According to CFPB data (2023-present), Chase Bank has a 99.6% response rate to consumer complaints, with 99.9% of those responses delivered within the CFPB's 15-day window. Response rate measures whether the company replied — not whether the consumer's issue was resolved in their favor.

What services does Chase Bank offer?

Chase Bank offers 12 services including Checking accounts (Chase Total Checking and other account types), Savings accounts and certificates of deposit (CDs), Credit cards (consumer and business varieties), Home lending (purchase, refinance, equity access), Auto financing, and 7 more.

What profile signals are listed for Chase Bank?

Chase Bank has profile signals associated with Sarasota residents seeking traditional full-service banking with extensive product offerings, Small business owners needing business checking, payment processing, and commercial credit services, Customers prioritizing 24/7 ATM access with advanced accessibility and multilingual support, Individuals interested in integrated banking, investment, and wealth management services.

What are the strengths and weaknesses of Chase Bank?

Key strengths: 24/7 ATM access with drive-up and vestibule options at this location; Advanced ATM accessibility features including audio assistance, Braille, and screen contrast control; ATM support for 13 languages (English, Spanish, Chinese, French, German, Japanese, Korean, Italian, Portuguese, Russian, Greek, Polish, Vietnamese, Tagalog). Areas to consider: Limited branch hours (closed weekends and evenings; open 9 AM-5 PM Monday-Friday only); Chase typically charges monthly maintenance fees on checking accounts (fee structures not detailed on this page).

How does Chase Bank compare to similar companies?

In the Banks category, comparable providers include Fifth Third Bank, First Horizon Bank - Sarasota, FL - S Orange Ave, Seacoast Bank. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Headquarters
25 E Church St Ste 130 Ste 130, Orlando, FL 32801
BBB Accredited
No
Visit Chase Bank

CreditDoc Profile Note

Research Note on Chase Bank

This Sarasota Chase branch is profile signals for individuals and businesses already using or willing to adopt Chase banking services, particularly those who value extensive product offerings and multilingual/accessible ATM support. The primary caveat is that in-branch service is limited to 9 AM-5 PM weekdays only, so customers needing weekend service or evening support must rely on phone, online banking, or nearby branches.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Response Rate*
99.6%
On-Time Response**
99.9%

* Percentage of consumer complaints that received a company response (does not indicate the complaint was resolved in the consumer's favor)

** Percentage of responses delivered within the CFPB's 15-day window

Source: consumerfinance.gov | Last checked 2026-04-23

Profile Signals

  • Sarasota residents seeking traditional full-service banking with extensive product offerings
  • Small business owners needing business checking, payment processing, and commercial credit services
  • Customers prioritizing 24/7 ATM access with advanced accessibility and multilingual support
  • Individuals interested in integrated banking, investment, and wealth management services
Updated 2026-05-08

Similar Companies

Fifth Third Bank logo

Fifth Third Bank

Fifth Third Bank is a major U.S. bank offering checking, savings, credit cards, mortgages, and business banking services across multiple states.

BBB: NR

Profile signals: Customers seeking a full-service bank with extensive branch access in Fifth Third's service areas, Small business owners needing comprehensive commercial banking and financing solutions

First Horizon Bank - Sarasota, FL - S Orange Ave logo

First Horizon Bank - Sarasota, FL - S Orange Ave

First Horizon Bank is a regional bank offering checking, savings, and lending products across Florida locations including Sarasota.

BBB: NR

Profile signals: Sarasota-area residents seeking traditional banking with local branch access, Customers preferring in-person interactions with banking representatives

Seacoast Bank logo

Seacoast Bank

Seacoast Bank is a Florida-based community bank offering personal, business, and commercial banking services with local branch locations.

BBB: NR

Profile signals: Florida residents and business owners seeking personalized banking relationships with local decision-makers, Small business owners and commercial enterprises needing SBA loans, equipment financing, or commercial real estate loans

Compare Your Needs With Chase Bank

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Quick Summary

  • Chase Bank is listed as a Banks provider in Orlando, FL on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
  • If you need a loan, account, installment option, credit help, or debt support, start with the fit quiz and compare alternatives before contacting a provider.
  • For broader context, continue into the free Credit Fundamentals course or a relevant financial wellness guide.

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