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Part of the Chase Bank chain · locations
Chase Bank in Colorado Springs, CO
Colorado Springs, CO residents can access Chase Bank's full-service branch at 402 N Tejon St, offering convenient downtown banking with weekday hours.
Data compiled from public sources · Rating from CreditDoc methodology
Chase Bank Review
Chase Bank operates a standalone branch at 402 N Tejon St in downtown Colorado Springs, CO. This location serves Colorado Springs residents and professionals with accessible parking and banking services during standard business hours, Monday through Friday. Saturday service is not available at this branch.
At this Colorado Springs location, you can access a full range of banking services including checking and savings accounts, credit cards, loans, and wealth management. The branch team is available at +1 719-227-6355 to answer questions about products or help you schedule an appointment at your convenience.
For Colorado Springs residents seeking convenient banking in the downtown area, this branch provides personalized service and the full suite of Chase's financial products. Bring a valid government-issued ID for account services. Whether you need deposit services, financing, or investment guidance, this local branch offers the banking solutions you expect in your community.
Services & Features
ATM access and cash withdrawals
Auto financing and loans
Branch locator services
Business and commercial banking services
Checking accounts
Credit cards (multiple reward and balance transfer options)
Customer service and appointment scheduling
Financial planning and education resources
Home loans and mortgages (purchase and refinance)
Investment services through J.P. Morgan
Online account management and digital banking
Savings accounts and CDs
Feature Checklist
Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection
Pros & Cons
Pros
- Extensive branch and ATM network for in-person banking and cash access across the U.S.
- Comprehensive product suite including checking, savings, credit cards, mortgages, auto loans, and investments
- Integrated J.P. Morgan investment services available to customers
- Multi-language support (Spanish and English) for broader customer accessibility
- Advanced fraud prevention and security tools integrated into digital banking
- Educational resources and financial planning tools through their 'Education & goals' section
- Online appointment scheduling with customer service representatives
Cons
- Website content does not disclose specific fee structures, minimum balance requirements, or APR ranges
- Limited transparency in the provided website excerpt regarding account comparison tools or detailed product pricing
- No information available about customer service response times or satisfaction ratings from the provided content
- As a large institution, may have less personalized service compared to smaller banks or credit unions
- Website navigation is complex with multiple menu layers, potentially creating friction for new users
Rating Breakdown
Value 5.0
Effectiveness 3.5
Customer Service 3.7
Transparency 3.5
Ease of Use 3.9
Frequently Asked Questions
Is Chase Bank legitimate?
Yes. Chase Bank is a registered company, headquartered in 402 N Tejon St, Colorado Springs, CO 80903.
Quick Facts
- Headquarters
- 402 N Tejon St, Colorado Springs, CO 80903
- BBB Accredited
- No
- Starting Price
- Contact provider
- Setup Fee
- None
- Money-Back Guarantee
- No
CreditDoc Diagnosis
Doctor's Verdict on Chase Bank
Chase Bank is best for consumers who value convenience through an extensive physical branch and ATM network, prefer integrated financial services from a single major institution, or need business banking solutions. The primary caveat is that specific product features, fees, and competitive rates are not disclosed in the available website content, requiring direct customer inquiry to compare with alternatives.
CFPB Transparency Report
Public data from the Consumer Financial Protection Bureau
- Issues Resolved
- 99.6%
- Timely Responses
- 99.9%
Source: consumerfinance.gov | Last checked 2026-04-23
Best For
- Consumers seeking a full-service bank with investment options and comprehensive financial products under one roof
- Customers prioritizing physical branch access and ATM availability for regular banking needs
- Small business owners and commercial entities needing integrated business banking solutions
- Individuals wanting educational resources and financial planning guidance from an established institution
Updated 2026-04-29
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