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Chase Bank in Colorado Springs, CO

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Colorado Springs, CO residents can access Chase Bank's full-service branch at 402 N Tejon St, offering convenient downtown banking with weekday hours.

Data compiled from public sources

Chase Bank Review

Chase Bank operates a standalone branch at 402 N Tejon St in downtown Colorado Springs, CO. This location serves Colorado Springs residents and professionals with accessible parking and banking services during standard business hours, Monday through Friday. Saturday service is not available at this branch.

At this Colorado Springs location, you can access a full range of banking services including checking and savings accounts, credit cards, loans, and wealth management. The branch team is available at +1 719-227-6355 to answer questions about products or help you schedule an appointment at your convenience.

For Colorado Springs residents seeking convenient banking in the downtown area, this branch provides personalized service and the full suite of Chase's financial products. Bring a valid government-issued ID for account services. Whether you need deposit services, financing, or investment guidance, this local branch offers the banking solutions you expect in your community.

Services & Features

ATM access and cash withdrawals
Auto financing and loans
Branch locator services
Business and commercial banking services
Checking accounts
Credit cards (multiple reward and balance transfer options)
Customer service and appointment scheduling
Financial planning and education resources
Home loans and mortgages (purchase and refinance)
Investment services through J.P. Morgan
Online account management and digital banking
Savings accounts and CDs

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Extensive branch and ATM network for in-person banking and cash access across the U.S.
  • Comprehensive product suite including checking, savings, credit cards, mortgages, auto loans, and investments
  • Integrated J.P. Morgan investment services available to customers
  • Multi-language support (Spanish and English) for broader customer accessibility
  • Advanced fraud prevention and security tools integrated into digital banking
  • Educational resources and financial planning tools through their 'Education & goals' section
  • Online appointment scheduling with customer service representatives

Cons

  • Website content does not disclose specific fee structures, minimum balance requirements, or APR ranges
  • Limited transparency in the provided website excerpt regarding account comparison tools or detailed product pricing
  • No information available about customer service response times or satisfaction ratings from the provided content
  • As a large institution, may have less personalized service compared to smaller banks or credit unions
  • Website navigation is complex with multiple menu layers, potentially creating friction for new users

State Consumer Finance Context

This is state-level context for Banks consumers in Colorado Springs, CO. It does not confirm that Chase Bank or this specific location is licensed.

State regulator

Colorado Department of Regulatory Agencies - Division of Banking

Key state rules to check

  • Proposition 111 (2018) capped payday loan APR at 36% and eliminated balloon payments.
  • The Uniform Consumer Credit Code governs most consumer lending in the state.
  • Payday loans limited to $500 with a minimum 6-month term.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Frequently Asked Questions

Does Chase Bank respond to consumer complaints?

According to CFPB data (2023-present), Chase Bank has a 99.6% response rate to consumer complaints, with 99.9% of those responses delivered within the CFPB's 15-day window. Response rate measures whether the company replied — not whether the consumer's issue was resolved in their favor.

What services does Chase Bank offer?

Chase Bank offers 12 services including Checking accounts, Savings accounts and CDs, Credit cards (multiple reward and balance transfer options), Home loans and mortgages (purchase and refinance), Auto financing and loans, and 7 more.

What profile signals are listed for Chase Bank?

Chase Bank has profile signals associated with Consumers seeking a full-service bank with investment options and comprehensive financial products under one roof, Customers prioritizing physical branch access and ATM availability for regular banking needs, Small business owners and commercial entities needing integrated business banking solutions, Individuals wanting educational resources and financial planning guidance from an established institution.

What are the strengths and weaknesses of Chase Bank?

Key strengths: Extensive branch and ATM network for in-person banking and cash access across the U.S.; Comprehensive product suite including checking, savings, credit cards, mortgages, auto loans, and investments; Integrated J.P. Morgan investment services available to customers. Areas to consider: Website content does not disclose specific fee structures, minimum balance requirements, or APR ranges; Limited transparency in the provided website excerpt regarding account comparison tools or detailed product pricing.

How does Chase Bank compare to similar companies?

In the Banks category, comparable providers include Auto Loan Car Loan, Bank of America (with Drive-thru ATM), Mountain West CU Associates. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Headquarters
402 N Tejon St, Colorado Springs, CO 80903
BBB Accredited
No
Visit Chase Bank

CreditDoc Profile Note

Research Note on Chase Bank

Chase Bank is profile signals for consumers who value convenience through an extensive physical branch and ATM network, prefer integrated financial services from a single major institution, or need business banking solutions. The primary caveat is that specific product features, fees, and rate claims to verify are not disclosed in the available website content, requiring direct customer inquiry to compare with alternatives.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Response Rate*
99.6%
On-Time Response**
99.9%

* Percentage of consumer complaints that received a company response (does not indicate the complaint was resolved in the consumer's favor)

** Percentage of responses delivered within the CFPB's 15-day window

Source: consumerfinance.gov | Last checked 2026-04-23

Profile Signals

  • Consumers seeking a full-service bank with investment options and comprehensive financial products under one roof
  • Customers prioritizing physical branch access and ATM availability for regular banking needs
  • Small business owners and commercial entities needing integrated business banking solutions
  • Individuals wanting educational resources and financial planning guidance from an established institution
Updated 2026-05-08

Similar Companies

Auto Loan Car Loan logo

Auto Loan Car Loan

Credit Union of Denver offers auto loans, refinancing, and vehicle equity loans with rates starting at 4.95% APR and flexible terms up to 84 months for new/used cars, motorcycles, RVs, and classic vehicles.

BBB: NR

Profile signals: Colorado residents and Credit Union of Denver members seeking competitive auto purchase financing, First-time auto buyers with limited credit history who qualify for the listed program

Bank of America (with Drive-thru ATM) logo

Bank of America (with Drive-thru ATM)

Bank of America financial center in Detroit offering full-service banking, drive-thru ATM access, and personalized financial guidance during business hours.

BBB: NR

Profile signals: Small business owners needing dedicated business banking and cash management services, Customers requiring 24-hour ATM access in the Woodward/Mack Detroit area

Mountain West CU Associates logo

Mountain West CU Associates

GoWest Association (formerly Mountain West CU Associates) is a six-state trade organization and advocacy body serving over 300 credit unions and 17.4 million members across the western United States.

BBB: NR

Profile signals: Credit union boards and executive leadership seeking professional development and peer networks, Credit union compliance and operations teams needing advocacy support and regulatory guidance

Compare Your Needs With Chase Bank

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Quick Summary

  • Chase Bank is listed as a Banks provider in Colorado Springs, CO on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
  • If you need a loan, account, installment option, credit help, or debt support, start with the fit quiz and compare alternatives before contacting a provider.
  • For broader context, continue into the free Credit Fundamentals course or a relevant financial wellness guide.

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