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Charlotte, NC: Chase Bank at 3319 Pineville-Matthews Rd provides personal and business banking Monday-Saturday.
Data compiled from public sources
Located at 3319 Pineville-Matthews Rd in Charlotte, this standalone Chase Bank branch serves the Pineville-Matthews area with full-service banking. The branch operates Monday through Friday 9AM-5PM and Saturday 9AM-1PM, providing convenient access for area residents and businesses near this Charlotte location.
This Chase Bank branch offers personal checking and savings accounts, business banking, loan services, credit cards, and investment products. Customers can reach the branch directly at +1 980-287-4960 to discuss account options or get answers to banking questions specific to your Charlotte needs.
For a Charlotte, NC resident, visit during business hours with a valid ID to open accounts, deposit checks, or speak with a loan officer. Planning ahead for Saturdays is wise since the branch closes at 1PM—weekday mornings are typically less crowded.
This is state-level context for Banks consumers in Charlotte, NC. It does not confirm that Chase Bank or this specific location is licensed.
State regulator
North Carolina Commissioner of Banks
Consumer protection
North Carolina Attorney General Consumer Protection Division
Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.
According to CFPB data (2023-present), Chase Bank has a 99.6% response rate to consumer complaints, with 99.9% of those responses delivered within the CFPB's 15-day window. Response rate measures whether the company replied — not whether the consumer's issue was resolved in their favor.
Chase Bank offers 12 services including Checking and savings accounts, Certificates of Deposit (CDs), Credit cards with rewards and balance transfer options, Home purchase and refinance mortgages, Auto loans and financing, and 7 more.
Chase Bank has profile signals associated with Sarasota residents and business owners seeking full-service banking with multiple products under one roof, Customers who prioritize nationwide ATM and branch network access and convenience, Small business owners needing integrated banking and payment solutions through Chase for Business, Affluent clients interested in wealth management and investment services through J.P. Morgan.
Key strengths: 24-hour ATM access with both drive-up and vestibule options for convenient after-hours cash withdrawals; ATMs support 14 languages including English, Spanish, Chinese, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Greek, Tagalog, and Vietnamese; Comprehensive accessibility features on ATMs including audio assistance, Braille, volume control, and screen contrast adjustment. Areas to consider: Limited branch hours (9 AM-5 PM weekdays only; closed weekends) restricts in-person service access despite 24-hour ATM availability; Deposit and bill pay services through ATMs restricted exclusively to JPMorganChase debit card holders, limiting ATM functionality for other account types.
In the Banks category, comparable providers include Capital Bank Executive Office, First Community Bank, Woodforest National Bank. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.
CreditDoc Profile Note
This branch is profile signals for Sarasota-area customers who value the convenience and breadth of a major national bank offering comprehensive financial services from checking to wealth management. The main caveat is that weekday-only branch hours (9 AM-5 PM) and restricted ATM services for non-debit cardholders may limit accessibility for some customers, though 24-hour ATM availability partially mitigates this concern.
Public data from the Consumer Financial Protection Bureau
* Percentage of consumer complaints that received a company response (does not indicate the complaint was resolved in the consumer's favor)
** Percentage of responses delivered within the CFPB's 15-day window
Source: consumerfinance.gov | Last checked 2026-04-23
First Horizon Bank is a full-service regional bank offering personal and business banking, lending, wealth management, and treasury services across multiple customer segments.
Profile signals: Small business owners and entrepreneurs requiring comprehensive business banking, treasury management, and listed industry lending, Customers seeking wealth management, investment services, and trust/estate planning integrated with banking services
2127 Ayrsley Town Blvd: First Community Bank's Charlotte, NC branch serves south Charlotte residents with personal and business banking, lending, and ATM access.
Profile signals: Residents of West Virginia, Virginia, North Carolina, or Tennessee seeking local branch banking, Small business owners and entrepreneurs in Appalachian communities
FDIC-insured national bank offering checking, savings, and loans with convenient in-store branches at Walmart and 90K+ retail locations, plus online and mobile banking.
Profile signals: Walmart shoppers seeking convenient in-store banking with cash access at checkout, Consumers prioritizing mobile banking and remote account management with check deposit via phone
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