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Part of the Chase Bank chain · locations
Chase Bank in Charlotte, NC
Charlotte, NC: Chase Bank at 3319 Pineville-Matthews Rd provides personal and business banking Monday-Saturday.
Data compiled from public sources · Rating from CreditDoc methodology
Chase Bank Review
Located at 3319 Pineville-Matthews Rd in Charlotte, this standalone Chase Bank branch serves the Pineville-Matthews area with full-service banking. The branch operates Monday through Friday 9AM-5PM and Saturday 9AM-1PM, providing convenient access for area residents and businesses near this Charlotte location.
This Chase Bank branch offers personal checking and savings accounts, business banking, loan services, credit cards, and investment products. Customers can reach the branch directly at +1 980-287-4960 to discuss account options or get answers to banking questions specific to your Charlotte needs.
For a Charlotte, NC resident, visit during business hours with a valid ID to open accounts, deposit checks, or speak with a loan officer. Planning ahead for Saturdays is wise since the branch closes at 1PM—weekday mornings are typically less crowded.
Services & Features
24-hour ATM access with cash withdrawal and deposit
Auto loans and financing
Bill payment services (debit cardholders only)
Certificates of Deposit (CDs)
Chase Private Client priority service and relationship banking
Chase for Business banking and merchant payment acceptance
Check deposit and statement inquiry through ATM
Checking and savings accounts
Credit cards with rewards and balance transfer options
Home Lending consultation and equity services
Home purchase and refinance mortgages
Investment and brokerage services through J.P. Morgan
Feature Checklist
Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection
Pros & Cons
Pros
- 24-hour ATM access with both drive-up and vestibule options for convenient after-hours cash withdrawals
- ATMs support 14 languages including English, Spanish, Chinese, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Greek, Tagalog, and Vietnamese
- Comprehensive accessibility features on ATMs including audio assistance, Braille, volume control, and screen contrast adjustment
- Full-service branch offering checking, savings, credit cards, home loans, business banking, and wealth management in one location
- Ability to schedule in-person meetings with relationship managers for personalized financial planning
- ATMs dispense multiple denominations ($1s, $5s, $20s, $100s) and support card insert, card tap, and mobile wallet authentication
- Multiple nearby branch locations within 4 miles for additional service options
Cons
- Limited branch hours (9 AM-5 PM weekdays only; closed weekends) restricts in-person service access despite 24-hour ATM availability
- Deposit and bill pay services through ATMs restricted exclusively to JPMorganChase debit card holders, limiting ATM functionality for other account types
- As a large national bank, likely does not offer competitive interest rates on savings or checking compared to online banks or credit unions
- No mention of fee structures, minimum balance requirements, or specific interest rates on products
- Generic branch location with limited community-specific offerings or specialized local services
Rating Breakdown
Value 5.0
Effectiveness 3.5
Customer Service 3.7
Transparency 3.5
Ease of Use 3.9
Frequently Asked Questions
Is Chase Bank legitimate?
Yes. Chase Bank is a registered company, headquartered in 3319 Pineville-Matthews Rd, Charlotte, NC 28226.
Quick Facts
- Headquarters
- 3319 Pineville-Matthews Rd, Charlotte, NC 28226
- BBB Accredited
- No
- Starting Price
- Contact provider
- Setup Fee
- None
- Money-Back Guarantee
- No
CreditDoc Diagnosis
Doctor's Verdict on Chase Bank
This branch is best for Sarasota-area customers who value the convenience and breadth of a major national bank offering comprehensive financial services from checking to wealth management. The main caveat is that weekday-only branch hours (9 AM-5 PM) and restricted ATM services for non-debit cardholders may limit accessibility for some customers, though 24-hour ATM availability partially mitigates this concern.
CFPB Transparency Report
Public data from the Consumer Financial Protection Bureau
- Issues Resolved
- 99.6%
- Timely Responses
- 99.9%
Source: consumerfinance.gov | Last checked 2026-04-23
Best For
- Sarasota residents and business owners seeking full-service banking with multiple products under one roof
- Customers who prioritize nationwide ATM and branch network access and convenience
- Small business owners needing integrated banking and payment solutions through Chase for Business
- Affluent clients interested in wealth management and investment services through J.P. Morgan
Updated 2026-04-29
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Commerce Bank
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