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Chase Bank in Brooklyn, NY

3.9/5

Chase Bank in Brooklyn at 490 Fulton St provides convenient branch banking with weekday and weekend hours.

Data compiled from public sources · Rating from CreditDoc methodology

Chase Bank Review

Chase Bank's Fulton Street location serves downtown Brooklyn from its address at 490 Fulton Street, NY. Operating Monday through Friday from 9:00 AM to 5:00 PM and Saturday 9:00 AM to 2:00 PM, this Brooklyn branch provides accessible banking services for the surrounding community.

The branch offers essential financial services including deposits, withdrawals, account management, and personalized banking support. For details about specific services or to schedule an appointment, customers can contact this Brooklyn location at +1 718-403-7900.

Residents in Brooklyn visiting this Fulton Street branch should bring a valid photo ID for transactions and account access. This convenient banking location in Brooklyn supports the everyday financial needs of neighborhood customers and downtown workers.

Services & Features

24-hour drive-up ATM access
24-hour vestibule ATM access
Auto financing and auto loans
Bill payment services (debit cardholders)
Cash and check deposit services
Chase Private Client wealth advisory services
Chase for Business banking solutions
Checking accounts (Chase Total Checking)
Credit cards with rewards programs
Home lending and mortgage refinancing
J.P. Morgan online investing and wealth management
Savings accounts and certificates of deposit (CDs)

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • 24-hour ATM access in both drive-up and vestibule formats for round-the-clock cash and deposit services
  • Multilingual ATM support in 13 languages including Chinese, Spanish, Vietnamese, and others for diverse customer base
  • Comprehensive service offerings from consumer checking/savings to business banking, home lending, and wealth management
  • Accessibility features on ATMs including audio assistance, Braille, screen contrast control, and volume control
  • Chase for Business services for entrepreneurs and small business owners at the same location
  • Chase Private Client tier offering priority service and relationship-based pricing for qualified customers
  • Ability to schedule in-person meetings with bankers to discuss financial goals and products

Cons

  • Limited branch hours (9 AM–5 PM weekdays only, closed weekends) restrict access for customers with non-traditional schedules
  • Large bank structure may result in less personalized service compared to smaller community banks or credit unions
  • Potential for higher fees on certain products and services compared to online banks or credit unions
  • Only 2 of 3 ATMs operational at time of profile creation, indicating potential maintenance or reliability concerns
  • No mention of community development or local lending focus typical of some regional institutions

Rating Breakdown

Value
5.0
Effectiveness
3.5
Customer Service
3.7
Transparency
3.5
Ease of Use
3.9

Frequently Asked Questions

Is Chase Bank legitimate?

Yes. Chase Bank is a registered company, headquartered in 490 Fulton St, Brooklyn, NY 11201.

Quick Facts

Headquarters
490 Fulton St, Brooklyn, NY 11201
BBB Accredited
No
Starting Price
Contact provider
Setup Fee
None
Money-Back Guarantee
No
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CreditDoc Diagnosis

Doctor's Verdict on Chase Bank

This branch is best for existing Chase customers, business owners, and those seeking comprehensive banking services with 24-hour ATM access in Sarasota. The main caveat is that standard weekday hours limit accessibility for customers needing in-person service outside business hours, though the 24-hour ATM provides basic cash and deposit functionality at all times.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Issues Resolved
99.6%
Timely Responses
99.9%

Source: consumerfinance.gov | Last checked 2026-04-23

Best For

  • Business owners seeking comprehensive banking, payment processing, and business credit solutions
  • Customers prioritizing 24-hour ATM access and multilingual financial services in the Sarasota area
  • Affluent customers eligible for Chase Private Client with relationship banking and wealth management needs
  • Homebuyers or refinancers looking for mortgage lending combined with full-service banking
Updated 2026-04-29

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