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Part of the Chase Bank chain · locations
Chase Bank in Brooklyn, NY
Brooklyn, NY—Chase Bank at 177 Montague St provides downtown banking services with Mon-Sat hours for Brooklyn Heights residents.
Data compiled from public sources · Rating from CreditDoc methodology
Chase Bank Review
Located at 177 Montague St in Brooklyn's Heights neighborhood, Chase Bank's branch serves the Brooklyn community during weekday and Saturday hours. This Brooklyn location operates Mon-Fri 9AM-5PM, Saturdays 9AM-2PM, and is closed Sundays. As a standalone branch, it provides direct access to banking services for those in Brooklyn, NY.
This Brooklyn branch offers a full range of banking services including deposits, withdrawals, account management, and ATM access. Call Chase Bank at 718-330-1356 to speak with a representative about loan options, credit products, and investment services available at this Brooklyn location.
Residents of Brooklyn, NY can conveniently access this branch during weekday business hours or Saturday mornings for deposits, withdrawals, and account management. Be sure to bring your ID and any relevant account documents to the 177 Montague St location. Whether you're new to Brooklyn or long-time residents, this Chase branch provides in-person banking services when you need them.
Services & Features
24-hour ATM cash withdrawals
Auto financing
Bill payment services (debit cardholders)
Chase Private Client priority banking
Chase for Business banking and payment acceptance
Check deposits via ATM
Checking accounts (Chase Total Checking with qualifying activities)
Credit cards with rewards options
Home lending and refinancing
J.P. Morgan Wealth Management and investing
Mobile wallet authentication for ATM access
Savings accounts and CDs
Feature Checklist
Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection
Pros & Cons
Pros
- 24-hour ATM access with drive-up and vestibule options for convenient after-hours banking
- ATMs support 14 languages including Chinese, Spanish, Japanese, Korean, Portuguese, and Vietnamese
- Comprehensive accessibility features on ATMs including audio assistance, Braille, and screen contrast control
- Multiple authentication methods available (card insert, tap, mobile wallet) for ATM access
- Full suite of financial products in one location including business banking, wealth management, and home lending
- Multiple nearby branch locations within 4 miles for additional service options
- Chase for Business and Chase Private Client services available at this branch
Cons
- Branch has limited hours (9 AM-5 PM weekdays only), requiring weekend banking to be done via ATM or online
- Deposit and bill pay ATM services restricted to JPMorganChase debit cardholders, limiting access for non-account holders
- One of three ATMs at the location is offline, reducing available cash withdrawal points
- No Saturday or Sunday branch hours for in-person service or account discussions
Rating Breakdown
Value 5.0
Effectiveness 3.5
Customer Service 3.7
Transparency 3.5
Ease of Use 3.9
Frequently Asked Questions
Is Chase Bank legitimate?
Yes. Chase Bank is a registered company, headquartered in 177 Montague St, Brooklyn, NY 11201.
Quick Facts
- Headquarters
- 177 Montague St, Brooklyn, NY 11201
- BBB Accredited
- No
- Starting Price
- Contact provider
- Setup Fee
- None
- Money-Back Guarantee
- No
CreditDoc Diagnosis
Doctor's Verdict on Chase Bank
This Chase branch is best for consumers and business owners seeking comprehensive banking services with convenient 24-hour ATM access and multilingual support. The key caveat is that in-person branch services are limited to weekday business hours (9 AM-5 PM), and ATM deposit/bill pay features require a JPMorganChase debit card.
CFPB Transparency Report
Public data from the Consumer Financial Protection Bureau
- Issues Resolved
- 99.6%
- Timely Responses
- 99.9%
Source: consumerfinance.gov | Last checked 2026-04-23
Best For
- Full-service banking customers seeking checking, savings, credit cards, and lending products in one location
- Small business owners needing commercial banking, payment acceptance, and business credit card services
- Customers prioritizing 24-hour ATM access with multilingual support and accessibility features
- Individuals interested in wealth management and investment services through J.P. Morgan
Updated 2026-04-29
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