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Chase Bank in Brooklyn, NY

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Brooklyn, NY—Chase Bank at 177 Montague St provides downtown banking services with Mon-Sat hours for Brooklyn Heights residents.

Data compiled from public sources

Chase Bank Review

Located at 177 Montague St in Brooklyn's Heights neighborhood, Chase Bank's branch serves the Brooklyn community during weekday and Saturday hours. This Brooklyn location operates Mon-Fri 9AM-5PM, Saturdays 9AM-2PM, and is closed Sundays. As a standalone branch, it provides direct access to banking services for those in Brooklyn, NY.

This Brooklyn branch offers a full range of banking services including deposits, withdrawals, account management, and ATM access. Call Chase Bank at 718-330-1356 to speak with a representative about loan options, credit products, and investment services available at this Brooklyn location.

Residents of Brooklyn, NY can conveniently access this branch during weekday business hours or Saturday mornings for deposits, withdrawals, and account management. Be sure to bring your ID and any relevant account documents to the 177 Montague St location. Whether you're new to Brooklyn or long-time residents, this Chase branch provides in-person banking services when you need them.

Services & Features

24-hour ATM cash withdrawals
Auto financing
Bill payment services (debit cardholders)
Chase Private Client priority banking
Chase for Business banking and payment acceptance
Check deposits via ATM
Checking accounts (Chase Total Checking with qualifying activities)
Credit cards with rewards options
Home lending and refinancing
J.P. Morgan Wealth Management and investing
Mobile wallet authentication for ATM access
Savings accounts and CDs

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • 24-hour ATM access with drive-up and vestibule options for convenient after-hours banking
  • ATMs support 14 languages including Chinese, Spanish, Japanese, Korean, Portuguese, and Vietnamese
  • Comprehensive accessibility features on ATMs including audio assistance, Braille, and screen contrast control
  • Multiple authentication methods available (card insert, tap, mobile wallet) for ATM access
  • Full suite of financial products in one location including business banking, wealth management, and home lending
  • Multiple nearby branch locations within 4 miles for additional service options
  • Chase for Business and Chase Private Client services available at this branch

Cons

  • Branch has limited hours (9 AM-5 PM weekdays only), requiring weekend banking to be done via ATM or online
  • Deposit and bill pay ATM services restricted to JPMorganChase debit cardholders, limiting access for non-account holders
  • One of three ATMs at the location is offline, reducing available cash withdrawal points
  • No Saturday or Sunday branch hours for in-person service or account discussions

State Consumer Finance Context

This is state-level context for Banks consumers in Brooklyn, NY. It does not confirm that Chase Bank or this specific location is licensed.

State regulator

New York Department of Financial Services

Key state rules to check

  • Payday lending is banned; civil usury cap of 16% and criminal usury cap of 25% make it illegal.
  • The Department of Financial Services actively enforces against online payday lenders targeting NY residents.
  • Licensed lenders under the Banking Law may charge rates agreed upon for certain loan types.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Frequently Asked Questions

Does Chase Bank respond to consumer complaints?

According to CFPB data (2023-present), Chase Bank has a 99.6% response rate to consumer complaints, with 99.9% of those responses delivered within the CFPB's 15-day window. Response rate measures whether the company replied — not whether the consumer's issue was resolved in their favor.

What services does Chase Bank offer?

Chase Bank offers 12 services including Checking accounts (Chase Total Checking with qualifying activities), Savings accounts and CDs, Credit cards with rewards options, Home lending and refinancing, Auto financing, and 7 more.

What profile signals are listed for Chase Bank?

Chase Bank has profile signals associated with Full-service banking customers seeking checking, savings, credit cards, and lending products in one location, Small business owners needing commercial banking, payment acceptance, and business credit card services, Customers prioritizing 24-hour ATM access with multilingual support and accessibility features, Individuals interested in wealth management and investment services through J.P. Morgan.

What are the strengths and weaknesses of Chase Bank?

Key strengths: 24-hour ATM access with drive-up and vestibule options for convenient after-hours banking; ATMs support 14 languages including Chinese, Spanish, Japanese, Korean, Portuguese, and Vietnamese; Comprehensive accessibility features on ATMs including audio assistance, Braille, and screen contrast control. Areas to consider: Branch has limited hours (9 AM-5 PM weekdays only), requiring weekend banking to be done via ATM or online; Deposit and bill pay ATM services restricted to JPMorganChase debit cardholders, limiting access for non-account holders.

How does Chase Bank compare to similar companies?

In the Banks category, comparable providers include Bank of America Financial Center, Bank of America Financial Center, Credit Suisse (Investment Banking). Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Headquarters
177 Montague St, Brooklyn, NY 11201
BBB Accredited
No
Visit Chase Bank

CreditDoc Profile Note

Research Note on Chase Bank

This Chase branch is profile signals for consumers and business owners seeking comprehensive banking services with convenient 24-hour ATM access and multilingual support. The key caveat is that in-person branch services are limited to weekday business hours (9 AM-5 PM), and ATM deposit/bill pay features require a JPMorganChase debit card.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Response Rate*
99.6%
On-Time Response**
99.9%

* Percentage of consumer complaints that received a company response (does not indicate the complaint was resolved in the consumer's favor)

** Percentage of responses delivered within the CFPB's 15-day window

Source: consumerfinance.gov | Last checked 2026-04-23

Profile Signals

  • Full-service banking customers seeking checking, savings, credit cards, and lending products in one location
  • Small business owners needing commercial banking, payment acceptance, and business credit card services
  • Customers prioritizing 24-hour ATM access with multilingual support and accessibility features
  • Individuals interested in wealth management and investment services through J.P. Morgan
Updated 2026-05-08

Similar Companies

Bank of America Financial Center logo

Bank of America Financial Center

New York's Bank of America Financial Center at 88 Bowery delivers full-service banking, deposits, and investment services for Lower Manhattan.

BBB: NR

Profile signals: Customers seeking comprehensive personal and business banking with professional financial guidance, Philadelphia residents needing multilingual banking support in non-English languages

Bank of America Financial Center logo

Bank of America Financial Center

New York, NY's Bank of America Financial Center at 284 Bowery provides personal and business banking services with convenient Saturday hours.

BBB: NR

Profile signals: Existing Bank of America customers in the Kensington and North Philadelphia area, Small business owners needing commercial deposit services or business banking advice

Credit Suisse (Investment Banking) logo

Credit Suisse (Investment Banking)

UBS is a global wealth manager and universal bank offering investment banking, asset management, and wealth management services to individuals, corporations, and institutions worldwide.

BBB: NR

Profile signals: High-net-worth individuals and families seeking personalized wealth management and investment advice, Large corporations and institutional investors requiring investment banking and capital markets services

Compare Your Needs With Chase Bank

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Quick Summary

  • Chase Bank is listed as a Banks provider in Brooklyn, NY on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
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