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Cash Express in Memphis, TN

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ACE Cash Express offers payday loans ($100-$425), check cashing, and money services at 27 Memphis-area locations. Fast short-term cash advances for unexpected expenses.

Data compiled from public sources

Cash Express Review

ACE Cash Express is an established financial services company operating a substantial network of physical retail locations across the United States, with 27 stores in the Memphis, Tennessee area alone. The company has built its business model around providing immediate access to cash for consumers facing urgent financial needs.

ACE's core service is payday loans (cash advances) ranging from $100 to $425 in Tennessee, available both online and at physical store locations. Beyond payday lending, they offer a comprehensive suite of money services including check cashing, bill payment, money transfers, money orders, ATM access, and tax preparation services. The company also provides alternative products like their Porte® and Flare Account®, as well as their ACE Elite® Card, suggesting an evolution toward broader financial products.

What distinguishes ACE is its hyperlocal physical presence—having 27 dedicated storefronts in the Memphis area enables listed funding timing and in-person customer service. The breadth of ancillary services (money transfers, bill payment, money orders) positions it as a quasi-financial services hub for underbanked consumers. Their online lending option provides an alternative to store visits for borrowers who qualify.

However, payday loans carry significant structural limitations: they are inherently high-cost debt designed as short-term bridges, typically carrying APRs exceeding 300-400% in most states. The website provides minimal transparency about actual APRs, fees, or terms—critical information for consumer decision-making. All 27 listed Memphis stores show as "Closed" on the directory, raising questions about current operational status, though this may reflect a website snapshot issue.

Services & Features

ACE Elite® Card
ATM services
Bill payment services
Business services
Check cashing
Flare Account®
Money orders
Money transfers
Online payday loan applications
Payday loans (cash advances) $100-$425
Porte® alternative financial product
Tax preparation services

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • 27 physical store locations in Memphis area enable same-day or next-day loan funding and in-person service
  • Online payday loan application available ($100-$425) for borrowers who prefer digital access
  • Wide range of money services beyond lending: check cashing, bill payment, money transfers, money orders, ATM access
  • Tax preparation services available, providing additional value to seasonal borrowers
  • Flare Account® and Porte® alternative products suggest options beyond traditional payday lending
  • No minimum credit score requirement implied, accessible to underbanked and credit-challenged consumers
  • Business services available for small business operators

Cons

  • Payday loans are structurally expensive debt with APRs typically exceeding 300-400%, creating high-cost borrowing cycles
  • Website lists all 27 Memphis locations as "Closed" without explanation or operational status information, raising accessibility concerns
  • Minimal transparency about actual fees, APRs, repayment terms, and total cost of borrowing on the website
  • Short-term loan structure ($100-$425) inadequate for substantial financial emergencies requiring larger amounts
  • No mention of credit-building features, financial counseling, or debt alternatives to help borrowers improve long-term financial health

Compare Personal Loan Options

Review lender profiles, APR ranges, fees, minimum-score fields, and funding-speed notes before deciding what to do next.

Consumer Complaint Record

Cash Express received 23 consumer complaints in the past 12 months. All complaints received a timely response from the company.

23

Complaints (12 months)

0.0%

Resolved with relief

Stable

Complaint trend

Most Common Complaint Categories

Struggling to pay your loan
22.2%
Took or threatened to take negative or legal action
13.9%
Charged fees or interest you didn't expect
13.9%

CFPB Enforcement Actions

Cash Express, LLC — $200K — The Bureau today announced a settlement with Cash Express, LLC, a small-dollar lender based in Cookeville, Tenn., that offers high-cost, short-term loans...

Source: Consumer Financial Protection Bureau · CFPB Enforcement Records

State Consumer Finance Context

This is state-level context for Emergency Cash consumers in Memphis, TN. It does not confirm that Cash Express or this specific location is licensed.

State regulator

Tennessee Department of Financial Institutions

Payday loan rules in Tennessee

Status: Permitted

Rate context: Maximum fee of 15% of the advance amount

Amount context: $500

Term context: 31 days

Regulated under Tennessee Deferred Presentment Act (Tenn. Code Ann. § 45-17-101 et seq.). Borrowers limited to two outstanding payday loans at any time. Lenders must be licensed with Tennessee Department of Financial Institutions. No statewide database system currently in place.

Installment loan rules in Tennessee

Status: Permitted

Rate context: 24% APR for consumer finance installment loans; rates may vary for other installment loans

Governed by Tennessee Consumer Finance Act (Tenn. Code Ann. § 45-1-201 et seq.). Lenders must disclose all terms including finance charges, payment schedule, and total amount financed.

Key state rules to check

  • Payday loans (deferred presentment) capped at $500 with maximum fee of 15% of the advance.
  • Maximum loan term is 31 days.
  • Borrowers limited to two outstanding payday loans at a time.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Frequently Asked Questions

What services does Cash Express offer?

Cash Express offers 12 services including Payday loans (cash advances) $100-$425, Online payday loan applications, Porte® alternative financial product, Flare Account®, ACE Elite® Card, and 7 more.

What profile signals are listed for Cash Express?

Cash Express has profile signals associated with Unbanked or underbanked consumers without access to credit cards or traditional bank loans, Workers facing short-term cash access shortfalls before payday with no other emergency funding options, Consumers needing quick money services like check cashing or bill payment in addition to potential lending, Small business owners requiring ancillary financial services like money transfers or business services.

What are the strengths and weaknesses of Cash Express?

Key strengths: 27 physical store locations in Memphis area enable same-day or next-day loan funding and in-person service; Online payday loan application available ($100-$425) for borrowers who prefer digital access; Wide range of money services beyond lending: check cashing, bill payment, money transfers, money orders, ATM access. Areas to consider: Payday loans are structurally expensive debt with APRs typically exceeding 300-400%, creating high-cost borrowing cycles; Website lists all 27 Memphis locations as "Closed" without explanation or operational status information, raising accessibility concerns.

How does Cash Express compare to similar companies?

In the Emergency Cash category, comparable providers include Columbia Check Advance & Auto Titles, E Z Cash, Murfreesboro Fast Cash - Payday Loans, Title Loans, Cash Advances, and Check Advances. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Headquarters
3950 Raleigh Millington Rd, Memphis, TN 38128
BBB Accredited
No
Visit Cash Express

CreditDoc Profile Note

Research Note on Cash Express

ACE Cash Express is profile signals for consumers with short-term cash needs who lack access to traditional credit and are comparing listed funding timing through physical locations or online. The critical caveat is that payday loans are expensive, short-term debt solutions (typically 300%+ APR) designed to bridge one paycheck cycle—they should only be used for genuine emergencies, never as recurring borrowing solutions, as the cost structure creates debt traps.

Profile Signals

  • Unbanked or underbanked consumers without access to credit cards or traditional bank loans
  • Workers facing short-term cash access shortfalls before payday with no other emergency funding options
  • Consumers needing quick money services like check cashing or bill payment in addition to potential lending
  • Small business owners requiring ancillary financial services like money transfers or business services
Updated 2026-05-08

Similar Companies

Columbia Check Advance & Auto Titles logo

Columbia Check Advance & Auto Titles

Neighborhood Cash offers title loans, payday loans, and signature loans with provider-stated funding timing across Tennessee and Kentucky locations. New customers receive promotional offers including advertised 0% interest to verify for 30 days on title loans.

BBB: NR

Profile signals: Vehicle owners needing $1,000-$2,500 in emergency cash who qualify for title loans, Employed individuals with checking accounts facing short-term cash access shortages (payday loans)

E Z Cash logo

E Z Cash

E-Z Cash offers payday loans (up to $425) and title loans (up to $2,500) with fast funding at physical locations across Tennessee, Mississippi, and Louisiana.

BBB: NR

Profile signals: Workers facing genuine one-time emergencies with no other credit access who can repay in 14 days, Vehicle owners needing $500–$2,500 quickly with title loan as collateral alternative

Murfreesboro Fast Cash - Payday Loans, Title Loans, Cash Advances, and Check Advances logo

Murfreesboro Fast Cash - Payday Loans, Title Loans, Cash Advances, and Check Advances

Review this provider profile and compare source-linked details before choosing what to do next.

BBB: NR

Profile signals: Consumers in Murfreesboro area seeking emergency cash who can visit in-person, Those willing to contact via phone to verify current operations before applying

Compare Your Needs With Cash Express

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Quick Summary

  • Cash Express is listed as a Emergency Cash provider in Memphis, TN on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
  • If you need a loan, account, installment option, credit help, or debt support, start with the fit quiz and compare alternatives before contacting a provider.
  • For broader context, continue into the free Credit Fundamentals course or a relevant financial wellness guide.

Financial Wellness Guides

Financial Terms Explained (10 terms)

New to credit and lending? Here are the key terms used on this page, explained in plain language with real-number examples.

Interest & Rates

APR — Annual Percentage Rate

The total yearly cost of borrowing money, including the interest rate plus any fees the lender charges. Think of it as the 'true price tag' on a loan.

Why it matters

Lenders are required to show APR by law (Truth in Lending Act) because the interest rate alone can hide fees. Comparing APR across lenders is the most reliable way to find the lower-cost loan.

Example

You borrow $10,000 at 6% interest for 3 years, but there's a $300 origination fee. The interest rate is 6%, but the APR is 6.9% because it includes that fee. You'd pay $304/month and $946 total in interest.

Compound Interest

Interest calculated on both the original amount borrowed AND the interest that's already been added. It's 'interest on interest' — and it makes debt grow faster than you'd expect.

Why it matters

Credit cards and many loans use compound interest. If you only make minimum payments, compound interest is why a $3,000 balance can take 15 years to pay off.

Example

You owe $1,000 at 20% annual interest compounded monthly. After month 1 you owe $1,016.67. Month 2, interest is charged on $1,016.67 (not $1,000), so you owe $1,033.61. After 1 year without payments: $1,219.

MAPR — Military Annual Percentage Rate

A special APR calculation used for military servicemembers that includes ALL costs — fees, insurance, and add-ons — capped at 36% by federal law.

Why it matters

The Military Lending Act protects active-duty servicemembers and their families from high-cost lending. Any lender charging above 36% MAPR to military is breaking federal law.

Example

A payday lender charges a $15 fee per $100 borrowed for 2 weeks. For civilians, that's technically legal in some states. For military: that works out to 391% MAPR — illegal under the MLA.

Usury Rate — Usury Rate (Interest Rate Cap)

The maximum interest rate a lender can legally charge in a particular state. Charging above this rate is called 'usury' and is illegal.

Why it matters

Usury laws are your main legal protection against predatory interest rates. But beware: some states have weak or no usury caps, and federal banks can sometimes override state limits.

Example

New York caps interest at 16% for most consumer loans (25% is criminal usury). If a lender tries to charge you 30% in NY, that loan is unenforceable — you could fight it in court.

How Loans Work

Collateral — Loan Collateral

An asset you pledge to the lender as security for a loan. If you stop paying, the lender can seize and sell that asset to recover their money.

Why it matters

Secured loans (with collateral) have lower interest rates because the lender has less risk. But you could lose your home, car, or savings if you default.

Example

A mortgage uses your house as collateral. A car loan uses your vehicle. A title loan uses your car title. If you miss payments, the lender can foreclose or repossess.

Fees & Costs

Late Fee — Late Payment Fee

A charge added to your account when you miss a payment deadline. Most credit cards charge $29-$41 per late payment, and many loans have similar penalties.

Why it matters

The fee itself hurts, but the real damage is to your credit score. A payment 30+ days late stays on your credit report for 7 years and can drop your score 60-110 points.

Example

Your credit card payment of $150 is due March 1. You pay on March 18. The bank charges a $39 late fee. If it's 30+ days late, it gets reported to credit bureaus and your 760 score drops to 670.

NSF Fee — Non-Sufficient Funds Fee

A fee your bank charges when a payment bounces because there isn't enough money in your account. Also called a 'bounced check fee' or 'returned payment fee.'

Why it matters

NSF fees hit you twice — your bank charges you AND the company you were trying to pay may charge their own returned payment fee. That's $50-70 for one missed payment.

Example

Your auto-pay tries to pull $350 for rent, but you only have $280 in checking. Your bank charges $35 NSF fee. Your landlord charges $25 returned payment fee. Total damage: $60 in fees.

Legal Terms

Usury — Usury (Illegal Interest)

The practice of charging interest rates higher than what the law allows. Usury laws set state-specific caps on how much lenders can charge.

Why it matters

If a lender charges usurious rates, the loan may be void, penalties can be reduced, or you may be entitled to damages. Know your state's limits.

Example

Your state caps consumer loans at 24% APR. An online lender charges you 36%. That loan may be unenforceable, and you may only be required to repay the principal — no interest or fees.

Credit Cards

Cash Advance — Credit Card Cash Advance

Using your credit card to get cash from an ATM or bank. It's one of the most expensive ways to borrow — higher interest rate, immediate interest accrual (no grace period), and an upfront fee.

Why it matters

Cash advances are a repeat-borrowing risk: 25-30% APR with no grace period plus a 3-5% fee. Interest starts the second you withdraw, not at the end of the billing cycle.

Example

You take a $500 cash advance. Fee: $25 (5%). Interest: 28% APR starting immediately. After 30 days, you owe $536.67. After 6 months of minimum payments, you've paid $85 in interest on $500.

Want to learn more? Read our Financial Wellness Guides for in-depth explanations and practical advice.

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