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Advance America in Memphis, TN

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Advance America in Memphis, TN at 3431 Austin Peay Hwy provides payday and title loans for emergency cash.

Data compiled from public sources

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Advance America Review

Located at 3431 Austin Peay Hwy in Memphis, TN, this Advance America storefront is conveniently positioned for quick access. The branch operates Monday through Thursday from 10 AM to 6 PM, Friday from 9 AM to 6 PM, and Saturday from 10 AM to 2 PM. Closed Sundays, this location serves the Memphis community with an in-person lending experience.

This Memphis location specializes in payday loans and title loans, offering application-timing claims processes for those needing short-term funds. Loan officers are available to discuss your options and process applications at +1 901-386-3017. Whether you're facing an unexpected expense or short-term cash flow gap, the team at this Austin Peay Hwy branch can provide personalized guidance.

For Memphis residents considering payday or title loans, bring a valid government ID, proof of income, and banking information for the application process. This location offers a straightforward approach to short-term cash access for short-term cash research. Advance America provides accessible lending options across multiple TN locations and beyond.

Services & Features

In-store loan applications and approval
Installment Loans ($100–$1,000 with multiple payment options)
Loan referral program with rewards
Online loan applications
Payday Loans ($100–$500, 2–4 week terms)
Phone pre-qualification over the phone at (904) 781-7075
Same-day funding
Spanish-language customer service
Title Loans ($2,000–$25,000 using vehicle as collateral)
Western Union money transfer services

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • listed funding timing available for payday and installment loans
  • Multiple loan products (payday, installment, title) in one location
  • High loan amounts for title loans (up to $25,000) based on vehicle value
  • Bilingual staff and Spanish-language support at physical stores
  • Both online and in-store application options for flexibility
  • Extended store hours (open until 6 p.m. weekdays, 4 p.m. Saturday)
  • 4.9/5 customer rating based on 125,419 reviews; staff noted for helpfulness

Cons

  • Payday and installment loans carry typical high APRs (rates not disclosed on website; state-dependent but often 400%+ for payday products)
  • Short repayment terms (2–4 weeks for payday loans) create risk of repeat-borrowing cycles and repeat borrowing
  • Title loans require vehicle as collateral, risking loss of transportation if payments missed
  • Minimum documentation and income requirements may exclude some consumers; proof of checking account required
  • High fees and finance charges not transparently disclosed upfront on the location-specific webpage

Compare Personal Loan Options

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State Consumer Finance Context

This is state-level context for Emergency Cash consumers in Memphis, TN. It does not confirm that Advance America or this specific location is licensed.

State regulator

Tennessee Department of Financial Institutions

Consumer protection

Tennessee Attorney General Consumer Protection Division

Payday loan rules in Tennessee

Status: Permitted

Rate context: Maximum fee of 15% of the advance amount

Amount context: $500

Term context: 31 days

Regulated under Tennessee Deferred Presentment Act (Tenn. Code Ann. § 45-17-101 et seq.). Borrowers limited to two outstanding payday loans at any time. Lenders must be licensed with Tennessee Department of Financial Institutions. No statewide database system currently in place.

Installment loan rules in Tennessee

Status: Permitted

Rate context: 24% APR for consumer finance installment loans; rates may vary for other installment loans

Governed by Tennessee Consumer Finance Act (Tenn. Code Ann. § 45-1-201 et seq.). Lenders must disclose all terms including finance charges, payment schedule, and total amount financed.

Key state rules to check

  • Payday loans (deferred presentment) capped at $500 with maximum fee of 15% of the advance.
  • Maximum loan term is 31 days.
  • Borrowers limited to two outstanding payday loans at a time.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Frequently Asked Questions

Does Advance America respond to consumer complaints?

According to CFPB data (2023-present), Advance America has a 99.8% response rate to consumer complaints, with 97.5% of those responses delivered within the CFPB's 15-day window. Response rate measures whether the company replied — not whether the consumer's issue was resolved in their favor.

What services does Advance America offer?

Advance America offers 10 services including Payday Loans ($100–$500, 2–4 week terms), Installment Loans ($100–$1,000 with multiple payment options), Title Loans ($2,000–$25,000 using vehicle as collateral), Online loan applications, In-store loan applications and approval, and 5 more.

What profile signals are listed for Advance America?

Advance America has profile signals associated with Consumers with urgent expense research between paychecks who can repay within 2–4 weeks, Borrowers with vehicle equity who need $2,000+ and own paid-off cars with clear titles, Customers who prefer in-person service and staff guidance over fully online lenders, Spanish-speaking consumers seeking bilingual loan support in Jacksonville.

What are the strengths and weaknesses of Advance America?

Key strengths: listed funding timing available for payday and installment loans; Multiple loan products (payday, installment, title) in one location; High loan amounts for title loans (up to $25,000) based on vehicle value. Areas to consider: Payday and installment loans carry typical high APRs (rates not disclosed on website; state-dependent but often 400%+ for payday products); Short repayment terms (2–4 weeks for payday loans) create risk of repeat-borrowing cycles and repeat borrowing.

How does Advance America compare to similar companies?

In the Emergency Cash category, comparable providers include Columbia Check Advance & Auto Titles, E Z Cash, Murfreesboro Fast Cash - Payday Loans, Title Loans, Cash Advances, and Check Advances. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Headquarters
3431 Austin Peay Hwy, Memphis, TN 38128
BBB Accredited
No
Visit Advance America

CreditDoc Profile Note

Research Note on Advance America

Advance America is profile signals for consumers facing a genuine short-term cash emergency (medical bill, unexpected car repair, utility shutoff) who can repay within weeks and have steady income or vehicle equity. The primary caveat is that payday and installment loans carry very high annual percentage rates and short terms that can trap borrowers in repeat-borrowing cycles; these should be genuinely last-resort options only, not recurring financial solutions. Title loans carry serious risk of losing your vehicle if unable to repay.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Response Rate*
99.8%
On-Time Response**
97.5%

* Percentage of consumer complaints that received a company response (does not indicate the complaint was resolved in the consumer's favor)

** Percentage of responses delivered within the CFPB's 15-day window

Source: consumerfinance.gov | Last checked 2026-03-26

Profile Signals

  • Consumers with urgent expense research between paychecks who can repay within 2–4 weeks
  • Borrowers with vehicle equity who need $2,000+ and own paid-off cars with clear titles
  • Customers who prefer in-person service and staff guidance over fully online lenders
  • Spanish-speaking consumers seeking bilingual loan support in Jacksonville
Updated 2026-05-08

Similar Companies

Columbia Check Advance & Auto Titles logo

Columbia Check Advance & Auto Titles

Neighborhood Cash offers title loans, payday loans, and signature loans with provider-stated funding timing across Tennessee and Kentucky locations. New customers receive promotional offers including advertised 0% interest to verify for 30 days on title loans.

BBB: NR

Profile signals: Vehicle owners needing $1,000-$2,500 in emergency cash who qualify for title loans, Employed individuals with checking accounts facing short-term cash access shortages (payday loans)

View Details
E Z Cash logo

E Z Cash

E-Z Cash offers payday loans (up to $425) and title loans (up to $2,500) with fast funding at physical locations across Tennessee, Mississippi, and Louisiana.

BBB: NR

Profile signals: Workers facing genuine one-time emergencies with no other credit access who can repay in 14 days, Vehicle owners needing $500–$2,500 quickly with title loan as collateral alternative

View Details
Murfreesboro Fast Cash - Payday Loans, Title Loans, Cash Advances, and Check Advances logo

Murfreesboro Fast Cash - Payday Loans, Title Loans, Cash Advances, and Check Advances

Review this provider profile and compare source-linked details before choosing what to do next.

BBB: NR

Profile signals: Consumers in Murfreesboro area seeking emergency cash who can visit in-person, Those willing to contact via phone to verify current operations before applying

View Details

Compare Your Needs With Advance America

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Quick Summary

  • Advance America is listed as a Emergency Cash provider in Memphis, TN on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
  • If you need a loan, account, installment option, credit help, or debt support, start with the fit quiz and compare alternatives before contacting a provider.
  • For broader context, continue into the free Credit Fundamentals course or a relevant financial wellness guide.

Next Steps

Find contact or location Check phone, address, map, and website availability. Check specific services See whether the provider lists the help you need. Review fit context Use the quiz to compare category, service, and public-rating fields. Compare alternatives Review similar providers before making contact. Improve your position What Your Credit Score Actually Means: Number-by-Number Breakdown Learn the basics Start the free Credit Fundamentals course.

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Financial Terms Explained (10 terms)

New to credit and lending? Here are the key terms used on this page, explained in plain language with real-number examples.

Interest & Rates

APR — Annual Percentage Rate

The total yearly cost of borrowing money, including the interest rate plus any fees the lender charges. Think of it as the 'true price tag' on a loan.

Why it matters

Lenders are required to show APR by law (Truth in Lending Act) because the interest rate alone can hide fees. Comparing APR across lenders is the most reliable way to find the lower-cost loan.

Example

You borrow $10,000 at 6% interest for 3 years, but there's a $300 origination fee. The interest rate is 6%, but the APR is 6.9% because it includes that fee. You'd pay $304/month and $946 total in interest.

Compound Interest

Interest calculated on both the original amount borrowed AND the interest that's already been added. It's 'interest on interest' — and it makes debt grow faster than you'd expect.

Why it matters

Credit cards and many loans use compound interest. If you only make minimum payments, compound interest is why a $3,000 balance can take 15 years to pay off.

Example

You owe $1,000 at 20% annual interest compounded monthly. After month 1 you owe $1,016.67. Month 2, interest is charged on $1,016.67 (not $1,000), so you owe $1,033.61. After 1 year without payments: $1,219.

MAPR — Military Annual Percentage Rate

A special APR calculation used for military servicemembers that includes ALL costs — fees, insurance, and add-ons — capped at 36% by federal law.

Why it matters

The Military Lending Act protects active-duty servicemembers and their families from high-cost lending. Any lender charging above 36% MAPR to military is breaking federal law.

Example

A payday lender charges a $15 fee per $100 borrowed for 2 weeks. For civilians, that's technically legal in some states. For military: that works out to 391% MAPR — illegal under the MLA.

Usury Rate — Usury Rate (Interest Rate Cap)

The maximum interest rate a lender can legally charge in a particular state. Charging above this rate is called 'usury' and is illegal.

Why it matters

Usury laws are your main legal protection against predatory interest rates. But beware: some states have weak or no usury caps, and federal banks can sometimes override state limits.

Example

New York caps interest at 16% for most consumer loans (25% is criminal usury). If a lender tries to charge you 30% in NY, that loan is unenforceable — you could fight it in court.

How Loans Work

Collateral — Loan Collateral

An asset you pledge to the lender as security for a loan. If you stop paying, the lender can seize and sell that asset to recover their money.

Why it matters

Secured loans (with collateral) have lower interest rates because the lender has less risk. But you could lose your home, car, or savings if you default.

Example

A mortgage uses your house as collateral. A car loan uses your vehicle. A title loan uses your car title. If you miss payments, the lender can foreclose or repossess.

Fees & Costs

Late Fee — Late Payment Fee

A charge added to your account when you miss a payment deadline. Most credit cards charge $29-$41 per late payment, and many loans have similar penalties.

Why it matters

The fee itself hurts, but the real damage is to your credit score. A payment 30+ days late stays on your credit report for 7 years and can drop your score 60-110 points.

Example

Your credit card payment of $150 is due March 1. You pay on March 18. The bank charges a $39 late fee. If it's 30+ days late, it gets reported to credit bureaus and your 760 score drops to 670.

NSF Fee — Non-Sufficient Funds Fee

A fee your bank charges when a payment bounces because there isn't enough money in your account. Also called a 'bounced check fee' or 'returned payment fee.'

Why it matters

NSF fees hit you twice — your bank charges you AND the company you were trying to pay may charge their own returned payment fee. That's $50-70 for one missed payment.

Example

Your auto-pay tries to pull $350 for rent, but you only have $280 in checking. Your bank charges $35 NSF fee. Your landlord charges $25 returned payment fee. Total damage: $60 in fees.

Legal Terms

Usury — Usury (Illegal Interest)

The practice of charging interest rates higher than what the law allows. Usury laws set state-specific caps on how much lenders can charge.

Why it matters

If a lender charges usurious rates, the loan may be void, penalties can be reduced, or you may be entitled to damages. Know your state's limits.

Example

Your state caps consumer loans at 24% APR. An online lender charges you 36%. That loan may be unenforceable, and you may only be required to repay the principal — no interest or fees.

Credit Cards

Cash Advance — Credit Card Cash Advance

Using your credit card to get cash from an ATM or bank. It's one of the most expensive ways to borrow — higher interest rate, immediate interest accrual (no grace period), and an upfront fee.

Why it matters

Cash advances are a repeat-borrowing risk: 25-30% APR with no grace period plus a 3-5% fee. Interest starts the second you withdraw, not at the end of the billing cycle.

Example

You take a $500 cash advance. Fee: $25 (5%). Interest: 28% APR starting immediately. After 30 days, you owe $536.67. After 6 months of minimum payments, you've paid $85 in interest on $500.

Want to learn more? Read our Financial Wellness Guides for in-depth explanations and practical advice.

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