Neighborhood Loans, branded as Reyna Mortgage Group, operates as a mortgage lending operation based in the Chicago metropolitan area (Berwyn, Cicero, Chicago). The company is represented by Sergio Reyna, a Senior Mortgage Loan Officer with NMLS #1726208, who serves as the primary point of contact for loan origination. The business focuses on residential mortgage financing for homebuyers and refinancing clients.
The company offers multiple loan products including conventional mortgages, FHA loans, FHA Streamline refinances, VA loans, ARM (adjustable-rate mortgages), and Jumbo loans. They provide online application and pre-approval within 24 hours, with a stated five-step process from application through closing. The website includes a mortgage payment calculator allowing borrowers to estimate monthly payments including principal, interest, taxes, insurance, HOI, and PMI.
Sergio Reyna can be reached via phone (708-642-7890, 773-917-8589, 773-435-6495) or email. The company differentiates itself through core values emphasizing transparency, integrity, and a process-driven approach. Customer reviews highlight responsive communication, rate shopping, and assistance with specialized products like 203K renovation loans.
The five-step process is documented clearly on their website, positioning the loan processor as a central coordinator between the applicant and underwriter. The company also advertises mortgage servicing and insurance services alongside lending. Limitations include reliance on a single identified loan officer (Sergio Reyna) as the public-facing representative, which may create capacity constraints.
The website does not provide transparent pricing, rate sheets, or detailed underwriting criteria. Customer reviews are limited and partial on the website, and there is no clear information about whether the company is a direct lender, broker, or correspondent.