Integrity Mortgage & Financial Inc. has been operating as a Colorado-based mortgage lender and broker since 2002, establishing itself as a locally-focused provider in the Colorado Springs market. The company emphasizes personalized service and community knowledge as core differentiators in a competitive lending landscape. Their longevity suggests stability and operational experience navigating various market cycles and regulatory environments.
The company offers a comprehensive range of mortgage products including VA loans, FHA loans, USDA loans, conventional mortgages, and jumbo loans. They serve multiple borrower profiles including first-time homebuyers, existing homeowners seeking refinancing, and borrowers with listed needs (military, rural, or high-balance properties). Their service model includes online application capability, phone-based consultation, and quote requests, suggesting a hybrid digital-traditional approach to loan origination.
Integrity Mortgage distinguishes itself through consistently high customer ratings across multiple platforms (4.8 Google, 4.9 Facebook, 5.0 Yelp ratings with 587 total reviews). Customer testimonials emphasize listed communication, knowledgeable loan officers (named individuals like Shelley, Russell Rowe, Brad MacDonald, and James appear frequently), published application timing timelines, and attentive customer service that reportedly reduces borrower stress. Reviews highlight the company's willingness to handle "challenging" loans and provide guidance beyond standard loan processing.
As a mortgage lender, Integrity's primary limitation is geographic focus—they explicitly target Colorado consumers and don't appear to serve other states. Additionally, while reviews are uniformly positive, they provide limited detail about loan products, interest rates, fees, or comparison metrics that would help consumers assess competitive positioning. The company's scale and portfolio composition relative to national lenders remain undisclosed.