CreditRepair.com

Credit-Repair · UT

Rating: 3.7/5

CreditRepair.com logo

CreditRepair.com offers three-bureau credit disputes and creditor interventions across 38 states, though the company carries significant regulatory baggage following a landmark 2023 CFPB settlement.

Official Website

https://www.creditrepair.com

CreditRepair.com Review

CreditRepair.com was established in 2012 under Progrexion Holdings, a Salt Lake City-based credit services conglomerate that grew it into one of the most recognizable names in the credit repair industry. That recognition now comes with serious caveats. In June 2023, Progrexion filed for Chapter 11 bankruptcy, and the Consumer Financial Protection Bureau finalized a $2.7 billion settlement against Progrexion entities — including CreditRepair.com and Lexington Law — for charging illegal advance fees in violation of the Telemarketing Sales Rule.

The companies were banned from telemarketing credit repair services for 10 years. Approximately $1.8 billion in refunds were distributed to roughly 4.3 million consumers in 2024. CreditRepair.com has since restructured and resumed operations at significantly reduced scale.

The company offers three service tiers: Direct ($69.95/mo), Standard ($99.95/mo), and Advanced ($119.95/mo). Each plan carries a matching first-work fee due five days after signup. All plans include credit report analysis, bureau challenges with Experian, Equifax, and TransUnion, creditor interventions, cease and desist letters, a personal online dashboard, and a score tracker.

Higher tiers add more disputes and interventions per cycle along with credit alerts, while the Advanced plan also includes identity theft insurance and personal financial planning tools. A free initial consultation is available before any financial commitment.

CreditRepair.com does offer a reasonably modern technology experience: both iOS and Android mobile apps support biometric login, score tracking, and real-time progress updates on disputes and removed items. This level of digital access is a genuine differentiator over older competitors. However, there is no money-back guarantee — cancellations forfeit any remaining paid days with no refund. The company also does not operate in 12 states (including Colorado, Georgia, and Ohio), likely a consequence of state credit repair laws and the fallout from the CFPB enforcement action.

CreditRepair.com holds a D rating from the Better Business Bureau and is not BBB accredited, with consumer complaints consistently citing billing disputes and difficulty canceling service — the same conduct patterns that triggered federal enforcement. For consumers weighing this service, the combination of no refund policy, restricted state availability, poor BBB standing, and the largest credit repair enforcement action in U.S. history creates a risk profile that most alternatives do not carry. Consumers with options should seriously evaluate better-rated services with money-back guarantees before enrolling here.

CFPB Consumer Response Profile

Public-record data from the Consumer Financial Protection Bureau, 2023-present. Complaint counts alone can reflect company size — the pattern of responses is usually more informative than raw volume. How to read this data →

Complaints on record
26
Recorded response-outcome rate
100%
Timely response rate
69%
Top issue categories
  • · Fraud or scam
  • · Confusing or misleading advertising or marketing
  • · Improper use of your report

CFPB data last checked 2026-03-20. Source: consumerfinance.gov/data-research/consumer-complaints.

Pros & Cons

Reader-focused summary of the strongest reasons to consider CreditRepair.com and the factors most worth weighing before contracting. Individual outcomes depend on your credit situation and goals.

Pros

  • Free initial consultation with no obligation to enroll
  • Works with all three major credit bureaus simultaneously
  • Mobile app available on iOS and Android with biometric login
  • Three tiers offer some flexibility in budget and service level
  • Advanced plan includes identity theft insurance
  • Established brand with over a decade of operational history

Areas to Consider

  • !No money-back guarantee — no refunds for unused service after cancellation
  • !Subject to a $2.7 billion CFPB settlement for illegal advance fee practices
  • !D rating from the Better Business Bureau; not BBB accredited
  • !Does not serve 12 states including Colorado, Georgia, and Ohio
  • !Multiple consumer complaints about billing problems and difficulty canceling

Verdict Summary

CreditRepair.com works best for consumers who value free initial consultation with no obligation to enroll and can accept the tradeoff of no money-back guarantee — no refunds for unused service after cancellation. Compare against similar providers below before signing any contract.

Services & Features

Services offered

Feature Checklist

Credit Monitoring
All Three Bureaus
Goodwill Letters
Cease Desist Letters
Debt Validation
Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor
Ai Powered

Best For

Before You Contact CreditRepair.com

Before signing up with any Credit Repair provider, review these safeguards:

Compare Your Needs With CreditRepair.com

Match these decision factors against CreditRepair.com's profile before committing. This rubric mirrors what independent consumer-finance research typically checks for Credit Repair providers.

Category

Credit Repair

Service scope

10 services listed

Geographic coverage

39 states

Match to your priorities

  • Budget priority: Pricing published above — factor in setup, monthly, and cancellation fees over the full expected service window.
  • Complexity priority: Consider CreditRepair.com's stated strengths (Free initial consultation with no obligation to enroll) against your specific credit situation.
  • Timeline priority: Credit Repair typically takes 3-6 months for meaningful outcomes. Providers guaranteeing overnight results are red flags under federal consumer protection law.
  • Recourse priority: Confirm state licensing via your state regulator and check the CFPB complaint database before contracting.
  • Alternatives: Compare against all Credit Repair providers, DIY options via non-profit counseling agencies, and free CFPB resources.

Pricing

  • Monthly Price: 99.95
  • Setup Fee: 99.95
  • Money Back Guarantee: False
  • Guarantee Details: No money-back guarantee offered. You may cancel at any time, but no refunds are issued for partial months of unused service.
  • Free Consultation: True
  • Tiers: [{'name': 'Direct', 'price': 69.95, 'features': ['Credit report analysis and assessment', 'Bureau challenges with all three credit bureaus', 'Creditor interventions', 'Cease and desist letters', 'Personal online dashboard', 'Credit score tracker']}, {'name': 'Standard', 'price': 99.95, 'features': ['Everything in Direct', 'More bureau challenges per cycle', 'More creditor interventions per cycle', 'Monthly credit score updates', 'Credit alerts', 'Personalized credit improvement game plan']}, {'name': 'Advanced', 'price': 119.95, 'features': ['Everything in Standard', 'Maximum bureau challenges per cycle', 'Maximum creditor interventions per cycle', 'Identity theft insurance', 'Personal financial planning tools', 'Priority credit alert notifications']}]
  • Currency: USD

Frequently Asked Questions

What services does CreditRepair.com offer?

CreditRepair.com offers 10 services including Free initial credit consultation and report analysis, Credit bureau disputes with Experian, Equifax, and TransUnion, Creditor interventions and direct creditor communication, Cease and desist letters to collection agencies, Personalized credit improvement game plan, and 5 more. Confirm current service list directly with the provider before contracting.

Who is CreditRepair.com best suited for?

CreditRepair.com's profile signals suggest it may fit: Consumers in one of the 38 served states with multiple inaccurate bureau items; People who want mobile app access to monitor dispute progress; Those needing both creditor interventions and bureau challenges in one plan; Consumers who have verified the company operates in their specific state. Individual outcomes vary based on your specific situation.

What are the strengths and weaknesses of CreditRepair.com?

Key strengths: Free initial consultation with no obligation to enroll; Works with all three major credit bureaus simultaneously; Mobile app available on iOS and Android with biometric login. Areas to consider: No money-back guarantee — no refunds for unused service after cancellation; Subject to a $2.7 billion CFPB settlement for illegal advance fee practices.

How does CreditRepair.com compare to similar companies?

In the Credit Repair category, comparable providers include Credit Saint, Sky Blue Credit Repair, A Plus Credit Services LLC. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Where does CreditRepair.com operate?

CreditRepair.com serves customers in 39 states including Alabama, Alaska, Arizona, Arkansas, California, Connecticut, Delaware, Florida, and 31 more states. Confirm current service availability in your state directly with the provider.

How much does CreditRepair.com cost?

Listed pricing for CreditRepair.com: monthly price: 99.95; setup fee: 99.95; money back guarantee: False. Pricing may change — verify current fees directly with the provider before signing any contract.

Visit CreditRepair.com

State Consumer Finance Context

This is state-level context for Credit Repair consumers in Utah. It does not confirm that CreditRepair.com or this specific location is licensed.

State regulator: Utah Department of Financial Institutions
Consumer protection: Utah Attorney General Consumer Protection Division

Credit and debt help rules in Utah

Key state rules to check

Payday lending in Utah: Legal

Usury cap: No usury cap for written agreements; payday loans legal with no rate cap

Complaint resources

State references

Utah is one of the most permissive states for payday lending, with no usury cap on written agreements and no dollar cap on loan amounts. Consumers should exercise extreme caution as APRs can be very high. Complaints can be filed with the Department of Financial Institutions or the Attorney General.

Similar Companies

Comparable Credit Repair providers with similar service scope. Ratings reflect stored review context; verify current licensing and pricing directly before contracting.

Credit Saint logo

Credit Saint

Premium credit repair with a 90-day money-back guarantee, escalated dispute strategies, and three service tiers to match your budget.

Rating 4.7/5

Read review →

Notable: 90-day money-back guarantee is one of the clearest refund policies in the industry

Sky Blue Credit Repair logo

Sky Blue Credit Repair

Budget-friendly credit repair with no setup fees, simple flat-rate pricing, and a 90-day money-back guarantee. The longest-running credit repair company in t...

Rating 4.6/5

Read review →

Notable: No setup fee — zero upfront cost to get started

A Plus Credit Services LLC logo

A Plus Credit Services LLC

A Plus Credit Services is a Miami-based credit repair firm claiming 10,000+ clients and 1,400+ Google reviews. Not BBB accredited. Consumers should verify cr...

Rating 4.5/5

Read review →

Notable: Exceptionally high review volume — 2,854 Google reviews averaging 4.8/5 signals consistent service quality at scale

Apex Credit Fix logo

Apex Credit Fix

Apex Credit Fix is a credit repair firm based in Jersey City, NJ, operating as Apex Advising LLC. Pricing: $19 activation + $79/month with 90-day money-back ...

Rating 4.5/5

Read review →

Notable: Exceptionally high Google rating (4.9/5) across a large volume of reviews, indicating consistent client satisfaction

ASAP Credit Repair logo

ASAP Credit Repair

ASAP Credit Repair is a Houston, TX-based credit repair firm. 2,461 Google reviews. Not BBB rated or accredited. Offers dispute services for all three bureaus.

Rating 4.5/5

Read review →

Notable: Exceptional local reputation — 5.0/5 from 111 Google reviews, unusually strong for a credit repair service

Credit Card Management Services, Inc. logo

Credit Card Management Services, Inc.

Credit Card Management Services is a Dallas, TX-based credit repair and financial consulting firm. 4.9 Google rating from 4,700+ reviews. Offers credit repai...

Rating 4.5/5

Read review →

Notable: Non-profit organization — fee structure is regulated and mission-driven rather than profit-motivated

Credit Innovation Group logo

Credit Innovation Group

Credit Innovation Group is a Fort Worth, TX-based credit repair firm. BBB A+ accredited. 2,269 Google reviews. Professional dispute services across all three...

Rating 4.6/5

Read review →

Notable: Membership-based pricing model avoids unlimited per-dispute fees that can accumulate over time

Credit Restoration Of Texas logo

Credit Restoration Of Texas

Credit repair company founded in 2007, serving clients nationwide. Disputes inaccurate credit items, offers debt relief, identity theft restoration, and busi...

Rating 4.8/5

Read review →

Notable: Founded in 2007 with 19+ years of operating history — significant longevity in a high-turnover industry

Related Questions

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Quick Summary

CreditRepair.com — Credit Repair in UT.

Overall rating: 3.7/5

CreditRepair.com offers three-bureau credit disputes and creditor interventions across 38 states, though the company carries significant regulatory baggage following a landmark 2023 CFPB settlement.

Next Steps

  1. Compare CreditRepair.com against similar options above.
  2. Run our borrowing power quiz to see how CreditRepair.com matches your situation.
  3. Check state regulator listings for CreditRepair.com's licensing before committing.
  4. Visit CreditRepair.com once you're ready.

Glossary of Terms

Common terms that come up when comparing Credit Repair providers. Full glossary at creditdoc.co/glossary/.

Balance Transfer — Credit Card Balance Transfer
Moving debt from one credit card to another, usually to take advantage of a lower interest rate (often 0% for 12-21 months). There's typically a 3-5% transfer fee.
Why it matters: A 0% balance transfer can save hundreds in interest and help you pay down debt faster. But you must pay off the balance before the promotional period ends, or the rate jumps.
Example: You owe $8,000 at 22% APR ($147/month in interest). You transfer to a 0% APR card with a 3% fee ($240). For 18 months, $0 interest. If you pay $444/month, you're debt-free before the promo ends.
CFPB — Consumer Financial Protection Bureau
A federal agency created in 2010 to protect consumers from unfair financial practices. They write rules, supervise financial companies, and handle consumer complaints.
Why it matters: The CFPB is your most powerful ally against predatory lenders. Filing a complaint with them gets a response from the company within 15 days — companies take CFPB complaints seriously.
Example: A debt collector calls your workplace after you told them to stop. You file a CFPB complaint online. Within 15 days, the collection agency responds and agrees to stop. The CFPB tracks complaint patterns across all companies.
Charge-Off
When a creditor declares your debt a loss after 180 days of nonpayment and removes it from their books. But you still owe the money — they just stop expecting to collect it themselves.
Why it matters: A charge-off is one of the most damaging entries on your credit report and stays for 7 years. The debt is usually sold to a collection agency who will pursue you for it.
Example: You stop paying your $4,000 credit card. After 180 days, the bank charges it off and sells the debt to a collector for $800. The collector now contacts you demanding the full $4,000 (they profit from what they collect above $800).
Collections — Debt Collections
When an unpaid debt is transferred or sold to a third-party collection agency that specializes in recovering the money. Collection accounts appear on your credit report for 7 years.
Why it matters: Even a $50 collection account can drop your score 50-100 points. Some newer FICO models (FICO 9) ignore paid collections, but many lenders still use older models.
Example: An old $200 gym bill goes to collections. It appears on all 3 credit reports and drops your 720 score to 640. Paying it helps with newer scoring models but under FICO 8 (still widely used), a paid collection still hurts.
Credit Bureau — Credit Reporting Agency (Bureau)
A company that collects and sells information about your credit history. The three major bureaus are Equifax, Experian, and TransUnion.
Why it matters: Not all lenders report to all three bureaus, so your reports may differ. You should check all three reports because an error on one could be costing you money.
Example: Your car loan only reports to Equifax and TransUnion. Your Experian report doesn't show that good payment history, so your Experian score is 15 points lower.
Credit Freeze — Security Freeze / Credit Freeze
A free tool that locks your credit report so no one (including you) can open new accounts until you lift it. It's the strongest protection against identity theft.
Why it matters: A credit freeze prevents criminals from opening loans in your name, even if they have your Social Security number. It's free by law and doesn't affect your credit score.
Example: Your data was in a breach. You freeze your credit at all 3 bureaus (takes 10 minutes online). A thief tries to open a credit card in your name — denied because the lender can't pull your frozen report.
Credit Mix — Credit Mix (Types of Credit)
The variety of credit accounts you have — credit cards (revolving), auto loans (installment), mortgage, student loans, etc. Having multiple types shows you can manage different kinds of debt.
Why it matters: Credit mix accounts for about 10% of your FICO score. Having only credit cards isn't as strong as having a card, an installment loan, and a mortgage.
Example: Borrower A has 3 credit cards. Borrower B has 2 credit cards, a car loan, and a student loan. Even with the same payment history and utilization, Borrower B's score is typically higher.
Credit Report — Consumer Credit Report
A detailed record of your borrowing history maintained by credit bureaus. It lists every loan, credit card, payment history, collection, and public record tied to your name.
Why it matters: Errors on credit reports are common — 1 in 5 consumers has at least one mistake. Checking your report regularly is the first step to fixing errors that are costing you money.
Example: You pull your free report from AnnualCreditReport.com and find a $2,400 medical collection you already paid. You dispute it, the bureau verifies it's resolved, and your score goes up 40 points.
Credit Score
A 3-digit number (300-850) that summarizes how reliably you've handled borrowed money. Higher scores mean lower risk to lenders and better loan terms for you.
Why it matters: Your credit score determines whether you get approved and at what rate. A 100-point difference can mean thousands of dollars more or less in interest over a loan's life.
Example: On a $250,000 30-year mortgage: a 760 score gets you 6.2% ($1,536/month). A 660 score gets 7.4% ($1,729/month). Over 30 years, the lower score costs you $69,480 more.
Credit Utilization — Credit Utilization Ratio
The percentage of your available credit that you're currently using. If you have $10,000 in credit limits and owe $3,000, your utilization is 30%.
Why it matters: Utilization is the second-biggest factor in your credit score (after payment history). Keeping it below 30% helps your score; below 10% is ideal.
Example: You have 3 cards with a $15,000 total limit. You're carrying $4,500 in balances (30% utilization). Paying down to $1,500 (10% utilization) could boost your score by 20-50 points.
CROA — Credit Repair Organizations Act
A federal law that regulates credit repair companies. It bans them from charging upfront fees, making false promises, and requires written contracts with a 3-day cancellation right.
Why it matters: CROA protects you from credit repair scams. If a company demands payment before doing any work, they're likely violating federal law. Legitimate companies charge after results.
Example: A company says 'Pay $500 upfront and we'll remove all negative items guaranteed.' That violates CROA on two counts: upfront fees and guaranteed results. Legitimate companies charge monthly after work begins.
FCRA — Fair Credit Reporting Act
The federal law that regulates how credit bureaus collect, share, and use your information. It gives you the right to see your report, dispute errors, and limit who can access it.
Why it matters: FCRA is the legal basis for disputing errors on your credit report. Bureaus must investigate within 30 days and remove inaccurate information. You can sue if they violate your rights.
Example: You dispute an incorrect collection on your Equifax report. Under FCRA, Equifax has 30 days to investigate. If they can't verify it, they must remove it. If they ignore your dispute, you can sue for damages.
FDCPA — Fair Debt Collection Practices Act
A federal law that limits what debt collectors can do. They can't call before 8am or after 9pm, can't harass you, can't lie, and must stop contacting you if you request in writing.
Why it matters: Knowing your FDCPA rights stops abusive collection tactics. If a collector violates the law, you can sue for up to $1,000 per violation plus attorney fees.
Example: A collector calls your workplace 3 times after you told them not to. That's 3 FDCPA violations. You hire a consumer attorney (free — they get paid by the collector). The collector settles for $3,000.
FICO Score — Fair Isaac Corporation Score
The most widely used credit scoring model, created by Fair Isaac Corporation. 90% of top lenders use FICO scores for lending decisions.
Why it matters: FICO has many versions (FICO 8, 9, 10). Mortgage lenders still use older versions (FICO 2, 4, 5), so your mortgage score may differ from what free apps show you.
Example: Your FICO 8 score (used for credit cards) is 740. Your FICO 5 score (used for mortgages) is 725 because it weighs collections differently. Same credit history, different scores.
Hard Inquiry — Hard Credit Inquiry (Hard Pull)
When a lender checks your credit report because you've applied for credit. Each hard inquiry can lower your score by 5-10 points and stays on your report for 2 years.
Why it matters: Multiple hard inquiries in a short period suggest you're desperately seeking credit, which is a red flag. Exception: mortgage and auto loan shopping within 14-45 days counts as one inquiry.
Example: You apply for 5 credit cards in one month. Each application triggers a hard inquiry. Your score drops 25-50 points from the inquiries alone, making each subsequent application harder.