Citizens Bank logo

Citizens Bank in Mount Vernon, KY

4.2/5

Community bank serving southeastern Kentucky since 1904, headquartered in Mount Vernon with roots in Brodhead. Over 120 years of locally owned banking.

Data compiled from public sources · Rating from CreditDoc methodology

Citizens Bank Review

Citizens Bank was organized in December 1904 by a group of prominent citizens from the Brodhead, Kentucky community, launching the following January with J. Thomas Cherry as its first president. Over the course of more than 120 years, the bank has remained locally owned and community-focused through multiple generations of leadership.

The bank's early growth was shaped by A.M. Hiatt, who joined as Assistant Cashier and rose to Cashier in 1910, then President in 1936. Under Hiatt's leadership, Citizens Bank built a strong reputation among financial institutions in southeastern Kentucky. Following Hiatt's retirement in the 1950s, leadership passed to W.S. Cass and then R.C. Anderson, who served as President until his death in 1979.

Anderson's tenure was marked by significant modernization — the bank moved from its original 58-year-old location to a new facility in 1962. Known for keeping his desk in the lobby to remain accessible to customers rather than occupying the executive office built for him, Anderson led the bank through a period of substantial growth that earned recognition throughout Kentucky banking circles.

Bobby A. Proctor succeeded Anderson as President in 1979, overseeing facility renovations in 1985 and the opening of a branch office in Mount Vernon in July 1988 — which now serves as the bank's main office. Keith Smith assumed the presidency in 1997 following Proctor's retirement, and the current President, Corey C. Craig, took office in July 2004.

The current Board of Directors includes Ted R. Frith, Bobby Proctor, Joe Young, Sam Ford, Willis Coffey, Paul Stropkay, and Corey Craig. Citizens Bank continues to operate as a community-focused institution providing personal and business banking services to residents and businesses in Rockcastle and surrounding counties in southeastern Kentucky.

Services & Features

Business banking
Checking accounts
FDIC insured deposits
Mortgage lending
Personal loans
Savings accounts

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • FDIC insured — deposits protected up to $250,000
  • Established in 1904
  • Local community bank with personal service
  • 5 locations

Cons

  • Website is inaccessible and returns 403 Access Denied error
  • Cannot verify current services, fees, or product offerings
  • No public-facing information available for due diligence

Rating Breakdown

Value
5.0
Effectiveness
3.7
Customer Service
3.8
Transparency
4.0
Ease of Use
4.5

Frequently Asked Questions

Is Citizens Bank legitimate?

Yes. Citizens Bank is a registered company, headquartered in Mount Vernon, KY, founded in 1904.

How long does Citizens Bank take to show results?

Account opening typically takes 1-3 business days. Loan decisions vary by product.

Quick Facts

Founded
1904
Headquarters
Mount Vernon, KY
BBB Accredited
No
Starting Price
Contact provider
Setup Fee
None
Money-Back Guarantee
No
Visit Citizens Bank

CreditDoc Diagnosis

Doctor's Verdict on Citizens Bank

This company profile cannot be completed. The website is inaccessible, preventing verification of services, products, or company information. Do not publish this profile until the website can be accessed and company details confirmed.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Issues Resolved
100%
Timely Responses
100%

Source: consumerfinance.gov | Last checked 2026-04-28

Best For

  • Local banking with personal service
  • FDIC-insured deposits
  • Small business banking
Updated 2026-05-08

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