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Community bank serving southeastern Kentucky since 1904, headquartered in Mount Vernon with roots in Brodhead. Over 120 years of locally owned banking.
Data compiled from public sources
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Citizens Bank was organized in December 1904 by a group of prominent citizens from the Brodhead, Kentucky community, launching the following January with J. Thomas Cherry as its first president. Over the course of more than 120 years, the bank has remained locally owned and community-focused through multiple generations of leadership.
The bank's early growth was shaped by A.M. Hiatt, who joined as Assistant Cashier and rose to Cashier in 1910, then President in 1936. Under Hiatt's leadership, Citizens Bank built a strong reputation among financial institutions in southeastern Kentucky. Following Hiatt's retirement in the 1950s, leadership passed to W.S. Cass and then R.C. Anderson, who served as President until his death in 1979.
Anderson's tenure was marked by significant modernization — the bank moved from its original 58-year-old location to a new facility in 1962. Known for keeping his desk in the lobby to remain accessible to customers rather than occupying the executive office built for him, Anderson led the bank through a period of substantial growth that earned recognition throughout Kentucky banking circles.
Bobby A. Proctor succeeded Anderson as President in 1979, overseeing facility renovations in 1985 and the opening of a branch office in Mount Vernon in July 1988 — which now serves as the bank's main office. Keith Smith assumed the presidency in 1997 following Proctor's retirement, and the current President, Corey C. Craig, took office in July 2004.
The current Board of Directors includes Ted R. Frith, Bobby Proctor, Joe Young, Sam Ford, Willis Coffey, Paul Stropkay, and Corey Craig. Citizens Bank continues to operate as a community-focused institution providing personal and business banking services to residents and businesses in Rockcastle and surrounding counties in southeastern Kentucky.
This is state-level context for Banks consumers in Mount Vernon, KY. It does not confirm that Citizens Bank or this specific location is licensed.
State regulator
Kentucky Department of Financial Institutions
Consumer protection
Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.
According to CFPB data (2023-present), Citizens Bank has a 100% response rate to consumer complaints, with 100% of those responses delivered within the CFPB's 15-day window. Response rate measures whether the company replied — not whether the consumer's issue was resolved in their favor.
Citizens Bank offers 6 services including Checking accounts, Savings accounts, Personal loans, Mortgage lending, Business banking, and 1 more.
Citizens Bank has profile signals associated with Local banking with personal service, FDIC-insured deposits, Small business banking.
Key strengths: FDIC insured — deposits protected up to $250,000; Established in 1904; Local community bank with personal service. Areas to consider: Website is inaccessible and returns 403 Access Denied error; Cannot verify current services, fees, or product offerings.
In the Banks category, comparable providers include 1st Trust Bank, Inc., American Bank & Trust Company, Inc., Bank of Buffalo. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.
CreditDoc Profile Note
This company profile cannot be completed. The website is inaccessible, preventing verification of services, products, or company information. Do not publish this profile until the website can be accessed and company details confirmed.
Public data from the Consumer Financial Protection Bureau
* Percentage of consumer complaints that received a company response (does not indicate the complaint was resolved in the consumer's favor)
** Percentage of responses delivered within the CFPB's 15-day window
Source: consumerfinance.gov | Last checked 2026-04-28
FDIC-insured community bank offering checking, savings, mortgages, personal and business loans, and mobile banking services through multiple branch locations.
Profile signals: Customers seeking traditional banking relationships with in-person branch access combined with digital convenience, Small business owners needing equipment financing, expansion loans, or construction lending
Community bank in Bowling Green, Kentucky offering personal and business checking, savings, loans, mortgages, and digital banking services with 20+ years of local experience.
Profile signals: Bowling Green area residents seeking personalized banking relationships with a local community bank, Small business owners and entrepreneurs in South Central Kentucky needing local loan and cash management support
Community bank serving LaRue County, Kentucky since 1901, offering checking, savings, mortgages, CDs, and agricultural lending with FDIC insurance and online banking.
Profile signals: Kentucky residents in LaRue County seeking relationship-based banking with local decision-making, Agricultural customers needing livestock and equipment financing
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