1st Trust Bank, Inc. logo

1st Trust Bank, Inc. in Hazard, KY

4.2/5

FDIC-insured community bank offering checking, savings, mortgages, personal and business loans, and mobile banking services through multiple branch locations.

Data compiled from public sources · Rating from CreditDoc methodology

1st Trust Bank, Inc. Review

1st Trust Bank is a traditional FDIC-insured bank that operates as a full-service financial institution serving personal and business customers. The bank emphasizes accessibility through multiple physical branch locations and digital channels, positioning itself as a relationship-based institution rather than a neobank alternative. 2.

The bank offers a comprehensive suite of banking products including deposit accounts (checking and savings), mortgage lending for home purchase and refinance, personal loans for various purposes, auto loans, business loans ranging from equipment purchases to real estate construction financing, and mobile banking capabilities. Notably, they provide modern conveniences like Zelle integration for peer-to-peer transfers, mobile check deposit (Xpress Deposit), instant issue debit cards, and mobile wallet compatibility with Apple Pay, Google Pay, and Samsung Pay. 3.

1st Trust Bank distinguishes itself through omnichannel service delivery—customers can access accounts 24/7 through online and mobile platforms while maintaining access to in-person branch services. The bank actively addresses security concerns by alerting customers to spoofed caller ID incidents and encouraging verification calls to local branches. Their emphasis on both traditional lending products (mortgages, construction loans, business expansion financing) and modern digital payment solutions suggests an attempt to bridge traditional banking with contemporary fintech expectations.

4. As a regional community bank, 1st Trust Bank likely serves customers who value local branch relationships and personalized service alongside digital convenience. However, the website provides limited information about specific loan terms, rates, minimum deposit requirements, or account fees—details essential for comparing against competitors.

The bank's strength lies in comprehensive product offerings rather than specialization, making it a generalist option for customers seeking traditional banking relationships with modern technology integration.

Services & Features

Auto loans
Business loans and lines of credit
Check reordering services
Checking and savings accounts with online banking access
Equipment purchase financing
Instant issue debit cards
Mobile check deposit (Xpress Deposit)
Mobile wallet integration (Apple Pay, Google Pay, Samsung Pay)
Mortgage loans for home purchase and refinance
Personal loans for various purposes
Real estate construction loans
Zelle peer-to-peer money transfers

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • FDIC-insured deposits backed by the full faith and credit of the U.S. Government
  • Zelle integration available through mobile app for easy peer-to-peer money transfers
  • Mobile check deposit (Xpress Deposit) with same-day posting eligibility for deposits received by 4pm weekdays
  • Instant issue debit cards available at all branch locations
  • Comprehensive loan products including personal, auto, equipment, business expansion, and real estate construction loans
  • Mobile wallet compatibility with Apple Pay, Google Pay, and Samsung Pay for secure payments
  • 24/7 online and mobile banking access available to account holders

Cons

  • Website does not disclose specific interest rates, APRs, or loan terms for any products
  • No information provided about minimum deposit requirements or monthly account fees
  • Limited geographic footprint indicated—no clear service area or number of branches listed
  • Website security alert about spoofed caller ID incidents suggests ongoing fraud vulnerability concerns
  • No comparison tools or rate calculators visible on reviewed pages despite mention of 'calculators' in navigation

Rating Breakdown

Value
5.0
Effectiveness
3.7
Customer Service
3.8
Transparency
3.8
Ease of Use
4.5

Frequently Asked Questions

Is 1st Trust Bank, Inc. legitimate?

Yes. 1st Trust Bank, Inc. is a registered company, headquartered in Hazard, KY, founded in 2004.

How long does 1st Trust Bank, Inc. take to show results?

Account opening typically takes 1-3 business days. Loan decisions vary by product.

Quick Facts

Founded
2004
Headquarters
Hazard, KY
BBB Accredited
No
Certifications
FDIC Insured FDIC Cert #57869
Starting Price
Contact provider
Setup Fee
None
Money-Back Guarantee
No
Visit 1st Trust Bank, Inc.

CreditDoc Diagnosis

Doctor's Verdict on 1st Trust Bank, Inc.

1st Trust Bank is best suited for customers who want comprehensive banking services from an FDIC-insured institution with both physical branch access and modern digital tools. The primary caveat is the website's lack of transparency regarding rates, fees, and specific terms—prospective customers must contact the bank directly to compare offerings against competitors, making it difficult to assess value proposition without additional research.

Best For

  • Customers seeking traditional banking relationships with in-person branch access combined with digital convenience
  • Small business owners needing equipment financing, expansion loans, or construction lending
  • Homebuyers and refinancers willing to work with a community bank rather than national mortgage lenders
  • Customers prioritizing FDIC insurance and established banking infrastructure over fintech-only platforms
Updated 2026-05-08

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