Century Support Services

Debt-Relief · Pennsylvania

Rating: 4.0/5

Century Support Services logo

Century Support Services is a debt settlement company that negotiates with creditors to reduce client debt balances, helping consumers pay less than they owe through personalized repayment plans.

Official Website

https://www.centuryss.com/

Century Support Services Review

Century Support Services is a debt settlement firm that helps consumers resolve unsecured debt through negotiation with creditors. According to their website, the company has settled over $2 billion in debt for more than 297,000 customers and maintains an A+ BBB rating. The company positions itself as a full-service debt relief provider with a team of certified debt specialists.

Century's core offering is debt settlement through their SmartTrack™ program. The process involves four stages: initial evaluation and enrollment, program personalization based on individual circumstances, active negotiation with creditors, and successful program completion. Clients receive personalized debt repayment plans designed to resolve their obligations in the shortest timeframe possible. The company emphasizes free assessments and customized approaches rather than one-size-fits-all solutions.

Century distinguishes itself through its stated commitment to customer experience, with 265+ customer-focused employees and a CEO-led message emphasizing client-centered operations. The website features substantial client testimonials highlighting quick settlement results (2 months to first settlement in one case) and emotional support throughout the process. The company positions debt settlement as a viable alternative to other debt relief options.

A primary consideration is that debt settlement typically involves clients stopping payments to creditors while the company negotiates, which negatively impacts credit scores during the program period. The website does not disclose program fees, typical settlement percentages, timeline lengths, or tax implications of forgiven debt—all critical factors for consumers evaluating this option. While customer testimonials are positive, they represent self-selected feedback and may not reflect typical outcomes or the full range of client experiences.

When evaluating debt relief companies, consumers should compare settlement programs against alternatives like debt consolidation loans, which combine multiple debts into a single fixed-rate payment. Credit counseling through nonprofit agencies offers free budgeting help without impacting credit scores. For those whose credit has already been damaged, credit repair services can address inaccurate negative items on reports. Personal loans for bad credit may provide funds for debt payoff at lower rates than credit cards, and credit monitoring services help track progress throughout the recovery process.

Consolidating high-interest balances into a single installment loan with a fixed rate can reduce total interest paid and simplify monthly budgeting.

Pros & Cons

Reader-focused summary of the strongest reasons to consider Century Support Services and the factors most worth weighing before contracting. Individual outcomes depend on your credit situation and goals.

Pros

  • ✓A+ BBB rating and claims $2 billion+ in settled debt across 297,000+ customers
  • ✓SmartTrack™ program offers personalized debt repayment plans tailored to individual circumstances
  • ✓Free debt assessment before enrollment to evaluate eligibility and suitability
  • ✓Certified debt specialists available via phone (855-417-6648) for direct consultation
  • ✓Multiple positive client testimonials reporting settlements within 2-9 months
  • ✓CEO commitment to customer-focused service with 265+ dedicated customer service staff
  • ✓Client login portal for account management and program tracking

Areas to Consider

  • !Website does not disclose program fees, making total cost comparison difficult for consumers
  • !No transparency regarding typical settlement percentages achieved or average debt reduction amounts
  • !Debt settlement requires clients to stop paying creditors, causing significant credit score damage during the program period
  • !No mention of tax implications—forgiven debt may be taxable income to clients
  • !Testimonials are self-selected and may not represent typical outcomes or account for failed settlements

Verdict Summary

Century Support Services works best for consumers who value a+ bbb rating and claims $2 billion+ in settled debt across 297,000+ customers and can accept the tradeoff of website does not disclose program fees, making total cost comparison difficult f. Compare against similar providers below before signing any contract.

Services & Features

Services offered

Feature Checklist

✗Credit Monitoring
✗All Three Bureaus
✗Goodwill Letters
✗Cease Desist Letters
✗Debt Validation
✗Credit Education
✗Identity Theft Protection
✗Score Tracking
✗Mobile App
✗Online Portal
✗Personal Advisor
✗Ai Powered

Best For

Before You Contact Century Support Services

Before signing up with any Debt Relief provider, review these safeguards:

Compare Your Needs With Century Support Services

Match these decision factors against Century Support Services's profile before committing. This rubric mirrors what independent consumer-finance research typically checks for Debt Relief providers.

Category

Debt Relief

Service scope

8 services listed

Geographic coverage

1 states

Match to your priorities

  • ●
    Budget priority: Pricing published above — factor in setup, monthly, and cancellation fees over the full expected service window.
  • ●
    Complexity priority: Consider Century Support Services's stated strengths (A+ BBB rating and claims $2 billion+ in settled debt across 297,000+ customers) against your specific credit situation.
  • ●
    Timeline priority: Debt Relief typically takes 3-6 months for meaningful outcomes. Providers guaranteeing overnight results are red flags under federal consumer protection law.
  • ●
    Recourse priority: Confirm state licensing via your state regulator and check the CFPB complaint database before contracting.
  • ●
    Alternatives: Compare against all Debt Relief providers, DIY options via non-profit counseling agencies, and free CFPB resources.

Pricing

  • Monthly Price: 0
  • Setup Fee: 0
  • Money Back Guarantee: False
  • Guarantee Details:
  • Free Consultation: True
  • Tiers: [{'name': 'Debt Settlement', 'price': 0, 'features': ['Free initial consultation', 'Dedicated account manager', 'Negotiate with creditors', 'Performance-based fees (15-25% of enrolled debt)', 'Monthly progress updates', 'No upfront fees']}]
  • Currency: USD

Frequently Asked Questions

What services does Century Support Services offer?

Century Support Services offers 8 services including Debt settlement negotiation with creditors, SmartTrack™ personalized debt repayment planning, Free debt assessment and eligibility evaluation, Certified debt specialist consultation via phone, Client account management through online portal, and 3 more. Confirm current service list directly with the provider before contracting.

Who is Century Support Services best suited for?

Century Support Services's profile signals suggest it may fit: Consumers with $10,000+ in unsecured debt (credit cards, personal loans) who can afford monthly deposits into the settlement fund; Individuals experiencing financial hardship willing to tolerate short-term credit score decline to reduce total debt owed; People seeking negotiated settlement as an alternative to bankruptcy or debt consolidation loans. Individual outcomes vary based on your specific situation.

What are the strengths and weaknesses of Century Support Services?

Key strengths: A+ BBB rating and claims $2 billion+ in settled debt across 297,000+ customers; SmartTrack™ program offers personalized debt repayment plans tailored to individual circumstances; Free debt assessment before enrollment to evaluate eligibility and suitability. Areas to consider: Website does not disclose program fees, making total cost comparison difficult for consumers; No transparency regarding typical settlement percentages achieved or average debt reduction amounts.

How does Century Support Services compare to similar companies?

In the Debt Relief category, comparable providers include Family Credit Management Services, Accredited Debt Relief, Achieve (Freedom Debt Relief). Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Where does Century Support Services operate?

Century Support Services serves customers in 1 states including Pennsylvania. Confirm current service availability in your state directly with the provider.

How much does Century Support Services cost?

Listed pricing for Century Support Services: monthly price: 0; setup fee: 0; money back guarantee: False. Pricing may change — verify current fees directly with the provider before signing any contract.

Visit Century Support Services

State Consumer Finance Context

This is state-level context for Debt Relief consumers in Pennsylvania. It does not confirm that Century Support Services or this specific location is licensed.

State regulator: Pennsylvania Department of Banking and Securities
Consumer protection: Pennsylvania Attorney General Bureau of Consumer Protection

Credit and debt help rules in Pennsylvania

Key state rules to check

Payday lending in Pennsylvania: Banned

Usury cap: 6% for non-licensed lenders (24% for licensed small loan companies); payday lending banned

Complaint resources

State references

Pennsylvania effectively bans payday lending through its strict usury laws. Licensed consumer discount companies can charge higher rates but remain well below payday loan levels. Consumers can file complaints with the Department of Banking and Securities or the Attorney General's Bureau of Consumer Protection.

Similar Companies ⓘ

Comparable Debt Relief providers with similar service scope. Ratings reflect stored review context; verify current licensing and pricing directly before contracting.

Family Credit Management Services logo

Family Credit Management Services

Nonprofit credit counseling agency offering debt management plans, debt settlement, and a proprietary DualTrack hybrid program for consumers with unsecured debt.

Rating 4.9/5

Read review →

Notable: Nonprofit organization with 30+ years of operating history — not a for-profit consolidation firm

Accredited Debt Relief logo

Accredited Debt Relief

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Notable: Success-based fee model—company only gets paid after achieving a solution for clients

Achieve (Freedom Debt Relief) logo

Achieve (Freedom Debt Relief)

Achieve (formerly Freedom Debt Relief / Freedom Financial Network) is one of the largest debt settlement companies in the US, based in San Mateo, CA. BBB A+ ...

Rating 4.4/5

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Notable: One of the most experienced debt settlement companies with $18B+ settled since 2002, providing deep creditor negotiat...

American Debt Relief logo

American Debt Relief

American Debt Relief is a Plano, TX debt settlement firm that negotiates with creditors to reduce unsecured balances, charging 22–25% of enrolled debt only a...

Rating 4.8/5

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Notable: Performance-only fee model — 22–25% of enrolled debt charged per settlement, nothing until client approves

American Profit Recovery logo

American Profit Recovery

American Profit Recovery (APR) is a Farmington Hills, MI-based third-party debt collection agency. BBB A+ rated (not accredited). Specializes in medical, den...

Rating 4.9/5

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Notable: High Google review rating (4.9 stars from 3,805 reviews) with recent positive testimonials praising staff professionalism

Americor logo

Americor

Americor is an Irvine, CA-based fintech debt relief company founded in 2009, offering debt settlement and consolidation through sister company Credit9. BBB A...

Rating 4.9/5

Read review →

Notable: No upfront fees or sign-up charges—fees only collected after settlement approval

Beyond Finance logo

Beyond Finance

Beyond Finance offers debt settlement and consolidation services designed to reduce monthly payments and help consumers exit debt faster through personalized...

Rating 4.9/5

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Notable: Claims to reduce monthly payments by 40% or more on enrolled debt

Citizens Debt Relief logo

Citizens Debt Relief

Citizens Debt Relief is an Irvine, CA-based debt settlement firm. BBB A+ accredited. IAPDA member. 1,536 Google reviews. Fee-after-settlement model.

Rating 4.8/5

Read review →

Notable: Advertises no upfront fees, which aligns with FTC regulations against advance-fee debt relief

Related Questions

Quick Summary

Century Support Services — Debt Relief in Pennsylvania.

Overall rating: 4.0/5

Century Support Services is a debt settlement company that negotiates with creditors to reduce client debt balances, helping consumers pay less than they owe through personalized repayment plans.

Visit Century Support Services

Next Steps

  1. Compare Century Support Services against similar options above.
  2. Run our borrowing power quiz to see how Century Support Services matches your situation.
  3. Check state regulator listings for Century Support Services's licensing before committing.
  4. Visit Century Support Services once you're ready.

Glossary of Terms

Common terms that come up when comparing Debt Relief providers. Full glossary at creditdoc.co/glossary/.

Chapter 13 Bankruptcy — Chapter 13 Bankruptcy (Reorganization)
A type of bankruptcy where you keep your assets but follow a court-approved 3-5 year repayment plan to pay back some or all of your debts. Stays on credit for 7 years.
Why it matters: Chapter 13 is better than Chapter 7 if you have a home or assets you want to keep. It can stop foreclosure and let you catch up on mortgage payments over 3-5 years.
Example: You're 3 months behind on your mortgage and have $30,000 in credit card debt. Chapter 13 stops foreclosure and puts you on a 5-year plan: you pay $600/month to catch up on the mortgage and pay 40% of the credit card debt.
Chapter 7 Bankruptcy — Chapter 7 Bankruptcy (Liquidation)
A type of bankruptcy that wipes out most unsecured debts (credit cards, medical bills) by liquidating non-exempt assets. It stays on your credit for 10 years.
Why it matters: Chapter 7 gives you a fresh start but at a steep cost: 10 years on your credit, difficulty getting loans, and you may lose assets. Income must be below your state's median to qualify.
Example: You have $45,000 in credit card debt and earn $35,000/year. Chapter 7 erases the debt. You keep exempt property (basic car, household items). Your score drops to ~500 but you're debt-free.
CFPB — Consumer Financial Protection Bureau
A federal agency created in 2010 to protect consumers from unfair financial practices. They write rules, supervise financial companies, and handle consumer complaints.
Why it matters: The CFPB is your most powerful ally against predatory lenders. Filing a complaint with them gets a response from the company within 15 days — companies take CFPB complaints seriously.
Example: A debt collector calls your workplace after you told them to stop. You file a CFPB complaint online. Within 15 days, the collection agency responds and agrees to stop. The CFPB tracks complaint patterns across all companies.
Charge-Off
When a creditor declares your debt a loss after 180 days of nonpayment and removes it from their books. But you still owe the money — they just stop expecting to collect it themselves.
Why it matters: A charge-off is one of the most damaging entries on your credit report and stays for 7 years. The debt is usually sold to a collection agency who will pursue you for it.
Example: You stop paying your $4,000 credit card. After 180 days, the bank charges it off and sells the debt to a collector for $800. The collector now contacts you demanding the full $4,000 (they profit from what they collect above $800).
Collections — Debt Collections
When an unpaid debt is transferred or sold to a third-party collection agency that specializes in recovering the money. Collection accounts appear on your credit report for 7 years.
Why it matters: Even a $50 collection account can drop your score 50-100 points. Some newer FICO models (FICO 9) ignore paid collections, but many lenders still use older models.
Example: An old $200 gym bill goes to collections. It appears on all 3 credit reports and drops your 720 score to 640. Paying it helps with newer scoring models but under FICO 8 (still widely used), a paid collection still hurts.
Debt Consolidation
Combining multiple debts into one single loan with one monthly payment, ideally at a lower interest rate. It simplifies repayment and can reduce total interest.
Why it matters: Consolidation works best when you get a lower rate than your existing debts. But it doesn't reduce what you owe — and extending the term can mean paying more total interest.
Example: You have: $5,000 at 22% (credit card), $3,000 at 18% (store card), $2,000 at 25% (payday loan). A $10,000 consolidation loan at 11% saves you ~$2,100 in interest over 3 years.
Debt Settlement — Debt Settlement / Negotiation
Negotiating with creditors to accept less than the full amount you owe — typically 40-60 cents on the dollar. Usually done after you've already fallen behind on payments.
Why it matters: Settlement can save thousands, but it severely damages your credit (settled accounts show for 7 years) and the IRS may tax the forgiven amount as income.
Example: You owe $15,000 on a credit card and negotiate a settlement of $7,500 (50%). You save $7,500 but: your credit drops 100+ points, the account shows 'settled' for 7 years, and you may owe taxes on the $7,500 forgiven.
Default — Loan Default
When you fail to repay a loan according to the agreed terms — usually after 90-180 days of missed payments. It's the point where the lender gives up on collecting normally.
Why it matters: Default triggers severe consequences: credit score drops 100+ points, the debt may be sent to collections, you could be sued, and your wages or assets could be seized.
Example: You miss 4 consecutive car payments. The lender declares your loan in default, repossesses your car, sells it at auction for $8,000, and you still owe the remaining $5,000 (called a deficiency balance).
DTI Ratio — Debt-to-Income Ratio
The percentage of your monthly gross income that goes toward paying debts. Lenders use it to judge whether you can afford another loan payment.
Why it matters: Most lenders want DTI below 36% for personal loans and below 43% for mortgages. Above that, you're considered overextended and likely to be denied.
Example: You earn $5,000/month gross. Your debts: $1,200 mortgage + $300 car + $200 student loans = $1,700/month. DTI = 34%. A new $400/month loan would push you to 42% — risky for lenders.
FDCPA — Fair Debt Collection Practices Act
A federal law that limits what debt collectors can do. They can't call before 8am or after 9pm, can't harass you, can't lie, and must stop contacting you if you request in writing.
Why it matters: Knowing your FDCPA rights stops abusive collection tactics. If a collector violates the law, you can sue for up to $1,000 per violation plus attorney fees.
Example: A collector calls your workplace 3 times after you told them not to. That's 3 FDCPA violations. You hire a consumer attorney (free — they get paid by the collector). The collector settles for $3,000.
Garnishment — Wage Garnishment
A court order that requires your employer to withhold part of your paycheck and send it directly to a creditor. Usually happens after a creditor sues you and wins a judgment.
Why it matters: Federal law limits garnishment to 25% of disposable income. Some states have lower limits. Student loans and taxes can be garnished without a court order.
Example: You owe $8,000 on a defaulted credit card. The bank sues, gets a judgment, and garnishes your wages. On a $3,000/month net paycheck, they take $750/month until the debt is paid.
Installment Loan
A loan you repay in fixed monthly payments over a set period — typically 12 to 60 months. Each payment covers part of the principal plus interest. Personal loans, auto loans, mortgages, and student loans are all installment loans.
Why it matters: Installment loans are the most common way Americans borrow money. Unlike revolving credit (credit cards), installment loans have a clear end date and predictable payments. Making on-time installment payments builds yo...
Example: You borrow $5,000 as a personal installment loan at 12% APR for 36 months. Your fixed monthly payment is $166. After 36 payments totaling $5,978, the loan is paid off. You paid $978 in interest but built 36 months of positive payment his...
Judgment — Court Judgment (Debt)
A court ruling that says you legally owe a specific amount to a creditor. It gives the creditor power to garnish wages, freeze bank accounts, or place liens on your property.
Why it matters: Judgments are enforceable for 10-20 years (varies by state) and can be renewed. They give creditors far more collection power than a simple unpaid debt.
Example: A credit card company sues you for $8,000 and wins a judgment. They can now garnish 25% of your paycheck ($750/month on a $3,000 net salary) and freeze your bank account.
Statute of Limitations — Statute of Limitations (Debt)
A time limit (typically 3-6 years, varies by state) after which a creditor can no longer sue you to collect a debt. The debt still exists, but they lose the legal power to force payment.
Why it matters: Knowing your state's statute of limitations prevents you from being tricked into paying debts that are legally uncollectable. Beware: making a payment can restart the clock.
Example: You have a $3,000 credit card debt from 2019. Your state has a 4-year statute of limitations. In 2024, a collector calls demanding payment. The statute has expired — they cannot sue you.
Amortization — Loan Amortization
The process of paying off a loan through regular payments that cover both principal and interest. Early payments are mostly interest; later payments are mostly principal.
Why it matters: Understanding amortization explains why paying extra early in a loan saves the most money — you're reducing the principal that interest is calculated on.
Example: Month 1 of a $200,000 mortgage at 6%: your $1,199 payment splits as $1,000 interest + $199 principal. By month 300: only $47 goes to interest and $1,152 goes to principal.