AZ Loan Help operates as a mortgage broker in Scottsdale, Arizona, leveraging the infrastructure of Xpert Home Lending, Inc. (NMLS #2179191) to serve borrowers seeking home purchase loans, refinancing options, and commercial financing. The company positions itself as an alternative lender willing to approve loans when traditional banks may decline applicants, with the tagline "When Banks Say NO... We say YES!"
The company's core offerings include residential home purchase loans, refinance products (including cash-out refinances), commercial loans, and personal loans. They provide free pre-approval letters, refinance calculators, rate comparison tools, and property evaluations. Their application process is described as streamlined and 100% online, with a stated funding timeline of approximately 30 days. Aaron Kerscher (NMLS #1012304) is listed as a Loan Specialist on their team.
AZ Loan Help differentiates itself through several claimed advantages: competitive rates, fast funding timelines compared to competitors, a rate comparison tool to help borrowers shop before committing, and willingness to work with borrowers whom banks have rejected. The company emphasizes personalized service, with Aaron Kerscher reportedly taking calls outside business hours and providing detailed explanations of loan options. Customer testimonial from Meera Gosalia highlights patience, accessibility, and thorough file review as strengths.
The company operates within the heavily regulated mortgage lending industry and is backed by a licensed lender (Xpert Home Lending). However, the website lacks detailed information about specific loan products, interest rate ranges, eligibility criteria, or fee structures. Claims about approval for borrowers banks reject warrant verification, and the "30-day funding" promise is conditional on unspecified factors. The personal loans offering is mentioned but not detailed, and it's unclear whether these are actually originated by the company or referred.