American Credit Builders Inc — Consumer Response Profile

How this company responds to consumer inquiries (CFPB data) • Period: 2023-present • Last verified: 2026-04-04

Resolution Rate
100.0%

Consumer inquiries resolved successfully

Timely Response
99.7%

Responded within 15-day window

Total Interactions
54,350

Consumer interactions on record

Services Used by Consumers

Credit card 33.0%
Credit card or prepaid card 25.7%
Credit reporting or other personal consumer reports 11.5%
Prepaid card 8.9%
Debt collection 8.6%

Consumer Feedback Categories

Problem with a purchase shown on your statement 10.1%
Incorrect information on your report 10.1%
Trouble using the card 7.9%
Other features, terms, or problems 7.8%
Improper use of your report 6.2%

Response Breakdown

Closed with explanation 37553 (69.1%)
Closed with monetary relief 8430 (15.5%)
Closed with non-monetary relief 7286 (13.4%)
In progress 734 (1.4%)
Closed without relief 250 (0.5%)
Closed with relief 80 (0.1%)
Closed 17 (0.0%)

Understanding This Data

The Consumer Financial Protection Bureau (CFPB) tracks how financial companies respond to consumer inquiries. This profile shows American Credit Builders Inc's responsiveness and resolution track record.

  • Resolution Rate — How often the company resolves consumer inquiries with a satisfactory outcome (monetary or non-monetary relief).
  • Timely Response Rate — How consistently the company responds within the required 15-day window — a sign of operational responsiveness.
  • Services Used — Which product categories consumers interact with most frequently.
  • Feedback Categories — The types of inquiries consumers submit most often.

Higher resolution and timely response rates indicate strong consumer service operations. Volume of interactions is not a quality indicator — larger, more established companies naturally handle more consumer inquiries.

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