Providence Bank logo

Providence Bank in Rocky Mount, NC

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North Carolina-based community bank founded in 2006, offering personal and business banking with FDIC insurance and local decision-making.

Data compiled from public sources

Providence Bank Review

Providence Bank was established on March 14, 2006, and has grown to become one of the nation's top 100 community banks, ranking #35 out of 3,465 institutions. The bank is backed by PB Financial Corporation, its holding company, which trades on the OTCQX exchange under the symbol PBNC. The institution was built on the foundational belief in the power of local banking and community relationships.

Providence Bank offers comprehensive personal and business banking services, including business lending, business checking accounts, personal checking and savings accounts, certificates of deposit (CDs), online and mobile banking, bill pay, and mobile check deposit for personal accounts. The bank provides digital banking tools accessible through desktop online banking, mobile apps available on Apple and Google Play, and remote deposit capture services. They also offer financial calculators to help customers with planning.

The bank distinguishes itself through its emphasis on local decision-making and community focus despite 20 years of growth. Providence Bank was the only North Carolina-based bank named to the 2025 OTCQX Best 50 list, recognized for top performance based on one-year total returns and average daily dollar volume growth. The institution actively serves small businesses, describing them as "the fuel and flavor" of their community, and has helped thousands of organizations access capital for growth.

Providence Bank is a legitimate, FDIC-insured community bank with established regulatory standing and institutional recognition. However, as a regional institution focused primarily on North Carolina operations, it may have more limited national reach and service options compared to larger national banks. The bank's strength lies in relationship-based community banking rather than cutting-edge financial technology or the broadest product suite.

Services & Features

Bill pay services
Business checking accounts
Business digital banking tools
Business lending and capital access programs
Certificates of Deposit (CDs) with promotional rates
FDIC-insured deposit accounts
Financial calculators for planning
Investor relations services for PB Financial Corporation shareholders
Mobile banking app with check deposit for personal accounts
Mobile check deposit (remote deposit capture)
Online banking for personal and business accounts
Personal checking and savings accounts

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • FDIC-insured deposits backed by full faith and credit of U.S. Government
  • Ranked #35 among nation's top 100 community banks out of 3,465 institutions
  • Only North Carolina-based bank named to 2025 OTCQX Best 50 list
  • Mobile banking app with check deposit functionality for personal accounts
  • Strong focus on small business lending with listed track record helping thousands of organizations
  • Local decision-making structure emphasizing community relationships over corporate policies
  • 20-year track record of stable operations since 2006 founding

Cons

  • Limited to primarily North Carolina geographic footprint with physical branch access constraints
  • Smaller institution may have fewer product offerings or listed services compared to national banks
  • Website shows online banking enrollment link is currently non-functional, indicating potential technical infrastructure issues
  • As regional bank, may offer less rate claims to verify on some products compared to large national competitors

State Consumer Finance Context

This is state-level context for Banks consumers in Rocky Mount, NC. It does not confirm that Providence Bank or this specific location is licensed.

State regulator

North Carolina Commissioner of Banks

Key state rules to check

  • Payday lending banned since 2001 when the Check Cashers Act authorization expired.
  • Consumer finance companies limited to 30% APR on loans under $10,000.
  • The North Carolina Consumer Finance Act regulates all licensed consumer lending.

Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.

Frequently Asked Questions

What services does Providence Bank offer?

Providence Bank offers 12 services including Business lending and capital access programs, Business checking accounts, Personal checking and savings accounts, Certificates of Deposit (CDs) with promotional rates, Online banking for personal and business accounts, and 7 more.

What profile signals are listed for Providence Bank?

Providence Bank has profile signals associated with Small business owners in North Carolina seeking relationship-based lending and local decision-making, Community-focused individuals in North Carolina wanting FDIC-insured banking from a top-performing regional bank, Business customers needing digital banking tools including online and mobile account management, Customers prioritizing personalized service and local branch access over large national bank convenience.

What are the strengths and weaknesses of Providence Bank?

Key strengths: FDIC-insured deposits backed by full faith and credit of U.S. Government; Ranked #35 among nation's top 100 community banks out of 3,465 institutions; Only North Carolina-based bank named to 2025 OTCQX Best 50 list. Areas to consider: Limited to primarily North Carolina geographic footprint with physical branch access constraints; Smaller institution may have fewer product offerings or listed services compared to national banks.

How does Providence Bank compare to similar companies?

In the Banks category, comparable providers include American Bank of the Carolinas, Skyla Headquarters, United Community Loan Office. Each company has different strengths, so compare services, pricing, and consumer complaint records before deciding what to do next.

Quick Facts

Founded
2006
Headquarters
Rocky Mount, NC
BBB Accredited
No
Certifications
FDIC Insured FDIC Cert #58239
Visit Providence Bank

CreditDoc Profile Note

Research Note on Providence Bank

Providence Bank is profile signals for small business owners and individuals in North Carolina seeking personalized, relationship-focused community banking with FDIC insurance and local decision-making. The main caveat is that as a regional institution, it operates primarily in North Carolina and may have limited product breadth compared to larger national banks, with current technical issues affecting online enrollment functionality.

Profile Signals

  • Small business owners in North Carolina seeking relationship-based lending and local decision-making
  • Community-focused individuals in North Carolina wanting FDIC-insured banking from a top-performing regional bank
  • Business customers needing digital banking tools including online and mobile account management
  • Customers prioritizing personalized service and local branch access over large national bank convenience
Updated 2026-05-08

Similar Companies

American Bank of the Carolinas logo

American Bank of the Carolinas

FDIC-insured community bank serving the Carolinas with local lending decisions, business loans, personal loans, and checking accounts through relationship banking.

BBB: NR

Profile signals: Small business owners seeking commercial loans with local underwriting and relationship banking in NC, Individuals and families in the Carolinas wanting community-focused personal banking with local decision-makers

Skyla Headquarters logo

Skyla Headquarters

Skyla Credit Union is a full-service financial institution offering checking, savings, loans, credit cards, and business banking with digital-first services and fraud protection.

4.0/5

Google rating from 249 reviews

BBB: NR

Profile signals: Credit union members seeking high-yield checking and savings accounts with digital banking convenience, Consumers interested in comprehensive financial services including lending and credit products from one institution

United Community Loan Office logo

United Community Loan Office

United Community is an FDIC-insured bank offering personal and business checking, savings, loans, mortgages, and wealth management across multiple locations.

5.0/5

Google rating from 1 review

BBB: NR

Profile signals: Small to mid-sized business owners seeking listed lending (SBA, equipment, working capital), First-time homebuyers looking for down payment assistance and mortgage guidance

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Quick Summary

  • Providence Bank is listed as a Banks provider in Rocky Mount, NC on CreditDoc.
  • Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
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