Consumer Education Services, Inc — Consumer Response Profile

How this company responds to consumer inquiries (CFPB data) • Period: 2023-present • Last verified: 2026-05-15

Resolution Rate
85.7%

Consumer inquiries resolved successfully

Timely Response
71.4%

Responded within 15-day window

Total Interactions
7

Consumer interactions on record

Services Used by Consumers

Credit reporting, credit repair services, or other personal consumer reports 42.9%
Debt collection 28.6%
Credit card 14.3%
Credit reporting or other personal consumer reports 14.3%

Consumer Feedback Categories

Incorrect information on your report 28.6%
Attempts to collect debt not owed 14.3%
False statements or representation 14.3%
Fraud or scam 14.3%
Payoff process 14.3%

Response Breakdown

Closed with explanation 5 (71.4%)
Closed with monetary relief 1 (14.3%)
Untimely response 1 (14.3%)

Understanding This Data

The Consumer Financial Protection Bureau (CFPB) tracks how financial companies respond to consumer inquiries. This profile shows Consumer Education Services, Inc's responsiveness and resolution track record.

  • Resolution Rate — How often the company resolves consumer inquiries with a satisfactory outcome (monetary or non-monetary relief).
  • Timely Response Rate — How consistently the company responds within the required 15-day window — a sign of operational responsiveness.
  • Services Used — Which product categories consumers interact with most frequently.
  • Feedback Categories — The types of inquiries consumers submit most often.

Higher resolution and timely response rates indicate strong consumer service operations. Volume of interactions is not a quality indicator — larger, more established companies naturally handle more consumer inquiries.

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