Clearpath — Consumer Response Profile

How this company responds to consumer inquiries (CFPB data) • Period: 2023-present • Last verified: 2026-05-02

Resolution Rate
100.0%

Consumer inquiries resolved successfully

Timely Response
90.9%

Responded within 15-day window

Total Interactions
55

Consumer interactions on record

Services Used by Consumers

Mortgage 92.7%
Credit reporting, credit repair services, or other personal consumer reports 7.3%

Consumer Feedback Categories

Applying for a mortgage or refinancing an existing mortgage 72.7%
Closing on a mortgage 7.3%
Trouble during payment process 5.5%
Application, originator, mortgage broker 3.6%
Identity theft protection or other monitoring services 3.6%

Response Breakdown

Closed with explanation 54 (98.2%)
Closed with monetary relief 1 (1.8%)

Understanding This Data

The Consumer Financial Protection Bureau (CFPB) tracks how financial companies respond to consumer inquiries. This profile shows Clearpath's responsiveness and resolution track record.

  • Resolution Rate — How often the company resolves consumer inquiries with a satisfactory outcome (monetary or non-monetary relief).
  • Timely Response Rate — How consistently the company responds within the required 15-day window — a sign of operational responsiveness.
  • Services Used — Which product categories consumers interact with most frequently.
  • Feedback Categories — The types of inquiries consumers submit most often.

Higher resolution and timely response rates indicate strong consumer service operations. Volume of interactions is not a quality indicator — larger, more established companies naturally handle more consumer inquiries.

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