Cash Time — Consumer Response Profile

How this company responds to consumer inquiries (CFPB data) • Period: 2023-present • Last verified: 2026-04-17

Resolution Rate
100.0%

Consumer inquiries resolved successfully

Timely Response
78.8%

Responded within 15-day window

Total Interactions
52

Consumer interactions on record

Services Used by Consumers

Debt collection 44.2%
Payday loan, title loan, or personal loan 21.2%
Credit reporting or other personal consumer reports 15.4%
Consumer Loan 7.7%
Credit reporting, credit repair services, or other personal consumer reports 5.8%

Consumer Feedback Categories

Took or threatened to take negative or legal action 21.2%
Incorrect information on your report 19.2%
Attempts to collect debt not owed 11.5%
Charged fees or interest you didn't expect 5.8%
Communication tactics 5.8%

Response Breakdown

Closed with explanation 43 (82.7%)
Closed with monetary relief 5 (9.6%)
Closed with non-monetary relief 4 (7.7%)

Understanding This Data

The Consumer Financial Protection Bureau (CFPB) tracks how financial companies respond to consumer inquiries. This profile shows Cash Time's responsiveness and resolution track record.

  • Resolution Rate — How often the company resolves consumer inquiries with a satisfactory outcome (monetary or non-monetary relief).
  • Timely Response Rate — How consistently the company responds within the required 15-day window — a sign of operational responsiveness.
  • Services Used — Which product categories consumers interact with most frequently.
  • Feedback Categories — The types of inquiries consumers submit most often.

Higher resolution and timely response rates indicate strong consumer service operations. Volume of interactions is not a quality indicator — larger, more established companies naturally handle more consumer inquiries.

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