Cash America Super Pawn — Consumer Response Profile

Public CFPB response-outcome context for this company • Period: 2023-present • Data checked: 2026-04-16

Recorded Response Outcome
93.4%

CFPB complaints with a recorded company response outcome

Timely Response
97.1%

Company response recorded within the CFPB response window

Recorded Complaints
136

Public CFPB complaint records in this dataset

Products Named in CFPB Records

Debt collection 39.0%
Payday loan, title loan, or personal loan 25.7%
Payday loan 25.0%
Consumer Loan 8.8%
Credit reporting, credit repair services, or other personal consumer reports 0.7%

Issue Categories in CFPB Records

Communication tactics 11.8%
Charged fees or interest I didn't expect 7.4%
Charged fees or interest you didn't expect 7.4%
Cont'd attempts collect debt not owed 7.4%
Can't contact lender 6.6%

Response Breakdown

Closed with explanation 125 (91.9%)
Closed 9 (6.6%)
Closed with monetary relief 2 (1.5%)

Understanding This Data

The Consumer Financial Protection Bureau (CFPB) tracks how financial companies respond to consumer complaints. This profile shows public response patterns for Cash America Super Pawn.

  • Recorded Response Outcome — The share of public CFPB complaint records where the company has a recorded response outcome such as monetary relief, non-monetary relief, or explanation.
  • Timely Response Rate — The share of public CFPB complaint records with a company response inside the CFPB response window.
  • Products Named — Which CFPB product categories appear most often in this company's public complaint records.
  • Issue Categories — The complaint issue categories consumers selected most often in the public CFPB records.

CFPB response data is transparency context, not proof of wrongdoing, endorsement, customer-satisfaction evidence, a safety rating, or a suitability determination. Complaint volume is not a quality indicator; larger companies often have more public complaint records.

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