Atlantic Health Employees — Consumer Response Profile

How this company responds to consumer inquiries (CFPB data) • Period: 2023-present • Last verified: 2026-03-28

Resolution Rate
100.0%

Consumer inquiries resolved successfully

Timely Response
99.2%

Responded within 15-day window

Total Interactions
256

Consumer interactions on record

Services Used by Consumers

Debt collection 91.8%
Consumer Loan 4.3%
Credit card or prepaid card 1.6%
Credit reporting, credit repair services, or other personal consumer reports 1.2%
Credit card 0.4%

Consumer Feedback Categories

Communication tactics 33.2%
Cont'd attempts collect debt not owed 10.2%
Disclosure verification of debt 9.0%
Improper contact or sharing of info 7.8%
Took or threatened to take negative or legal action 6.2%

Response Breakdown

Closed with non-monetary relief 190 (74.2%)
Closed with explanation 65 (25.4%)
Closed with monetary relief 1 (0.4%)

Understanding This Data

The Consumer Financial Protection Bureau (CFPB) tracks how financial companies respond to consumer inquiries. This profile shows Atlantic Health Employees's responsiveness and resolution track record.

  • Resolution Rate — How often the company resolves consumer inquiries with a satisfactory outcome (monetary or non-monetary relief).
  • Timely Response Rate — How consistently the company responds within the required 15-day window — a sign of operational responsiveness.
  • Services Used — Which product categories consumers interact with most frequently.
  • Feedback Categories — The types of inquiries consumers submit most often.

Higher resolution and timely response rates indicate strong consumer service operations. Volume of interactions is not a quality indicator — larger, more established companies naturally handle more consumer inquiries.

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