Ang — Consumer Response Profile
How this company responds to consumer inquiries (CFPB data) • Period: 2023-present • Last verified: 2026-03-25
Resolution Rate
100.0%
Consumer inquiries resolved successfully
Timely Response
92.1%
Responded within 15-day window
Total Interactions
2,208
Consumer interactions on record
Services Used by Consumers
Debt collection 32.9%
Credit reporting or other personal consumer reports 22.9%
Credit reporting, credit repair services, or other personal consumer reports 17.4%
Credit card 15.1%
Credit card or prepaid card 10.3%
Consumer Feedback Categories
Incorrect information on your report 23.8%
Attempts to collect debt not owed 11.8%
Improper use of your report 9.2%
Took or threatened to take negative or legal action 6.4%
False statements or representation 6.0%
Response Breakdown
Closed with explanation 2194 (99.4%)
Closed with non-monetary relief 7 (0.3%)
Closed with monetary relief 6 (0.3%)
Closed 1 (0.0%)
Understanding This Data
The Consumer Financial Protection Bureau (CFPB) tracks how financial companies respond to consumer inquiries. This profile shows Ang's responsiveness and resolution track record.
- Resolution Rate — How often the company resolves consumer inquiries with a satisfactory outcome (monetary or non-monetary relief).
- Timely Response Rate — How consistently the company responds within the required 15-day window — a sign of operational responsiveness.
- Services Used — Which product categories consumers interact with most frequently.
- Feedback Categories — The types of inquiries consumers submit most often.
Higher resolution and timely response rates indicate strong consumer service operations. Volume of interactions is not a quality indicator — larger, more established companies naturally handle more consumer inquiries.
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