American Eagle Financial — Consumer Response Profile

Public CFPB response-outcome context for this company • Period: 2023-present • Data checked: 2026-03-24

Recorded Response Outcome

99.9%

CFPB complaints with a recorded company response outcome

Timely Response

99.9%

Company response recorded within the CFPB response window

Recorded Complaints

75,554

Public CFPB complaint records in this dataset

Products Named in CFPB Records

Credit card 31.7%

Credit card or prepaid card 21.4%

Debt collection 15.5%

Credit reporting, credit repair services, or other personal consumer reports 12.2%

Credit reporting or other personal consumer reports 12.2%

Issue Categories in CFPB Records

Incorrect information on your report 11.9%

Improper use of your report 9.6%

Problem with a purchase shown on your statement 9.0%

Fees or interest 7.0%

Attempts to collect debt not owed 5.1%

Response Breakdown

Closed with explanation 49803 (65.9%)

Closed with non-monetary relief 12428 (16.4%)

Closed with monetary relief 10849 (14.4%)

In progress 1753 (2.3%)

Closed without relief 377 (0.5%)

Closed with relief 250 (0.3%)

Closed 92 (0.1%)

Untimely response 2 (0.0%)

Understanding This Data

The Consumer Financial Protection Bureau (CFPB) tracks how financial companies respond to consumer complaints. This profile shows public response patterns for American Eagle Financial.

Recorded Response Outcome — The share of public CFPB complaint records where the company has a recorded response outcome such as monetary relief, non-monetary relief, or explanation.
Timely Response Rate — The share of public CFPB complaint records with a company response inside the CFPB response window.
Products Named — Which CFPB product categories appear most often in this company's public complaint records.
Issue Categories — The complaint issue categories consumers selected most often in the public CFPB records.

CFPB response data is transparency context, not proof of wrongdoing, endorsement, customer-satisfaction evidence, a safety rating, or a suitability determination. Complaint volume is not a quality indicator; larger companies often have more public complaint records.

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