Advanced Financial Services Group LLC — Consumer Response Profile

How this company responds to consumer inquiries (CFPB data) • Period: 2023-present • Last verified: 2026-03-20

Resolution Rate
99.9%

Consumer inquiries resolved successfully

Timely Response
99.7%

Responded within 15-day window

Total Interactions
5,654

Consumer interactions on record

Services Used by Consumers

Mortgage 81.9%
Credit reporting or other personal consumer reports 8.0%
Debt collection 5.0%
Credit reporting, credit repair services, or other personal consumer reports 4.3%
Money transfer, virtual currency, or money service 0.2%

Consumer Feedback Categories

Trouble during payment process 32.9%
Struggling to pay mortgage 14.3%
Loan servicing, payments, escrow account 10.2%
Incorrect information on your report 10.1%
Loan modification,collection,foreclosure 8.3%

Response Breakdown

Closed with explanation 4881 (86.3%)
Closed with non-monetary relief 453 (8.0%)
Closed with monetary relief 313 (5.5%)
Closed 6 (0.1%)
In progress 1 (0.0%)

Understanding This Data

The Consumer Financial Protection Bureau (CFPB) tracks how financial companies respond to consumer inquiries. This profile shows Advanced Financial Services Group LLC's responsiveness and resolution track record.

  • Resolution Rate — How often the company resolves consumer inquiries with a satisfactory outcome (monetary or non-monetary relief).
  • Timely Response Rate — How consistently the company responds within the required 15-day window — a sign of operational responsiveness.
  • Services Used — Which product categories consumers interact with most frequently.
  • Feedback Categories — The types of inquiries consumers submit most often.

Higher resolution and timely response rates indicate strong consumer service operations. Volume of interactions is not a quality indicator — larger, more established companies naturally handle more consumer inquiries.

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