Consumer Credit Counseling Services Locations

Consumer Credit Counseling Services is a free help provider with 10 locations across the US.

3.9 / 5
10 locations
5 states
87 services
Category: free help
Free Consultation

Rating Breakdown

5
value
3.5
effectiveness
3.7
customer service
3.5
transparency
3.9
ease of use

Services Offered

Access to budgeting tools and debt tracking resources Analysis of total debt, interest rates, and spending patterns Appointment scheduling and phone consultation (800-431-8695) Bilingual English/Spanish support Bilingual counseling (English and Spanish) Bilingual counseling in English and Spanish Bilingual counseling services Bilingual counseling services (English and Spanish) Bilingual counseling services in English and Spanish Bilingual service delivery (English and Spanish) Budget consultation and analysis Budget consultation with certified counselors Budgeting tools and debt tracking resources Budgeting tools and debt tracking resources for clients Budgeting tools and resources Budgeting tools and resources for expense allocation and financial planning Certified credit counselor financial assessment Certified credit counselor financial assessment and advice Certified credit counselor financial assessments (confidential, one-on-one sessions) Certified credit counselor one-on-one sessions Collection call and creditor contact intervention Collection call and legal action reduction assistance Collection call and legal action reduction assistance through structured repayment plans Collection call and legal action reduction support (via debt management plan compliance) Comprehensive debt analysis including total debt calculation and interest burden assessment Comprehensive debt, interest rate, and spending analysis Confidential financial counseling sessions Confidential one-on-one counseling sessions Consolidated single monthly payment plans Credit card debt review and assessment Credit improvement strategy development Credit score improvement consultation and monitoring support Credit score improvement guidance Credit score improvement guidance and credit management education Credit score improvement tracking and financial health assessment Debt analysis and interest rate assessment Debt analysis identifying interest rate reduction opportunities Debt and interest rate analysis Debt consolidation coordination (multiple payments into one) Debt consolidation into single monthly payment arrangements Debt consolidation into single monthly payments Debt consolidation into single monthly payments with attempted interest rate reduction Debt consolidation planning (multiple payments to one monthly payment) Debt payment consolidation into single monthly payment Debt tracking resources and progress monitoring support Debt tracking tools Educational blog content on credit counseling topics Educational blog content on credit topics FAQ and educational resources addressing credit management questions FAQ resources addressing common credit counseling questions Financial analysis including debt breakdown, interest rate assessment, and spending pattern evaluation Financial education and credit management guidance Financial education and credit management training Financial education blog and articles Financial education content and blog resources Financial education resources and blog content Financial education resources and credit counseling blog content Financial education resources and credit management blog content Financial wellness resources and educational blog content Free credit card debt review and assessment Free credit card debt review and budget consultation Free credit card debt review and budget consultation with certified counselors Free initial credit card debt review and budget consultation Free initial credit card debt review and budget consultation with certified counselor Free initial credit counseling session Interest rate negotiation and creditor communication on behalf of clients Interest rate negotiation and debt consolidation assistance Interest rate negotiation and payment consolidation assistance Interest rate negotiation with creditors Interest rate negotiation with creditors on behalf of clients Multilingual counseling services (English and Spanish) Ongoing counselor support and guidance throughout repayment process Ongoing financial education and guidance to maintain debt-free status Ongoing support and accountability coaching Ongoing support and accountability through debt management plans Ongoing support and guidance to maintain debt-free status Ongoing support to maintain debt-free status Ongoing support to maintain debt-free status and prevent future debt accumulation Personalized credit card debt repayment and relief plan creation Personalized credit card debt repayment plan creation Personalized debt management plan creation with structured repayment timelines Personalized debt management plans (DMPs) Personalized debt repayment and relief plan creation Personalized debt repayment and relief planning tailored to individual financial situations Spanish-language counseling services Spanish-language credit counseling services Step-by-step financial planning for debt elimination

Strengths

  • + Bilingual services available in English and Spanish
  • + Completely free credit counseling sessions with no service fees
  • + Completely free initial credit counseling session with no upfront charges
  • + Certified credit counselors conduct personalized consultations and create customized debt repayment plans
  • + Can often reduce collection calls and help prevent legal action through structured repayment arrangements

Things to Consider

  • Cannot provide legal advice, limiting help for clients facing lawsuits or legal collection actions
  • Website content does not specify nonprofit certification status, NFCC accreditation, or HUD approval status
  • Success of reducing interest rates and consolidating payments depends on creditor cooperation, which is not guaranteed
  • Two different phone numbers listed (800-431-8157 and 800-431-8695) create potential confusion about correct contact point

Company Details

Headquarters
Arlington Heights, IL 60004
California (2 locations)
Consumer Credit Counseling Services logo

Consumer Credit Counseling Services

Burlingame, CA's Consumer Credit Counseling Services at 1218 Bellevue Ave offers free debt and budget guidance for residents struggling with credit card debt and finances.

3.9/5
BBB: NR

Best for: Consumers with multiple credit card debts seeking structured repayment without legal complications, Individuals needing budget counseling and financial literacy before attempting self-directed debt payoff

Consumer Credit Counseling Services logo

Consumer Credit Counseling Services

Consumer Credit Counseling Services Danville, California — Non-profit credit counseling service offering free initial consultations and personalized deb...

3.9/5
BBB: NR

Best for: Consumers with credit card debt seeking free, professional guidance before committing to paid debt relief services, Bilingual Spanish-speakers needing accessible credit counseling in their preferred language

Illinois (2 locations)
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Consumer Credit Counseling Services

At Arlington Heights, IL 60004, Consumer Credit Counseling Services can be contacted at +1 847-577-4232.

3.9/5
BBB: NR

Best for: Consumers with multiple credit card debts seeking to consolidate payments and understand their financial situation, Individuals experiencing collection calls or mounting debt who want professional guidance before pursuing more aggressive options

Consumer Credit Counseling Services logo

Consumer Credit Counseling Services

Tinley Park, IL location of Consumer Credit Counseling Services offers free financial and credit counseling.

3.9/5
BBB: NR

Best for: Consumers with multiple credit card debts seeking consolidation and lower interest rates without upfront fees, Individuals overwhelmed by debt who need structured guidance and budgeting education from certified professionals

Ohio (1 location)
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Consumer Credit Counseling Services

Springfield, OH's Consumer Credit Counseling Services at 27 N Wittenberg Ave offers free credit counseling and debt management to local residents.

3.9/5
BBB: NR

Best for: Consumers with multiple credit card debts seeking consolidation into single manageable payment, People struggling to manage debt who want free expert guidance before considering debt settlement or bankruptcy

Pennsylvania (2 locations)
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Consumer Credit Counseling Services

Lancaster's Consumer Credit Counseling Services at 308 E King St provides free debt counseling and financial guidance to residents.

3.9/5
BBB: NR

Best for: Consumers with multiple credit card debts seeking to consolidate payments and lower interest rates, Individuals looking for free financial literacy and budgeting guidance without upfront costs

Consumer Credit Counseling Services logo

Consumer Credit Counseling Services

Norristown, PA Consumer Credit Counseling Services at 190 W Germantown Pike provides free financial counseling to help residents resolve debt.

3.9/5
BBB: NR

Best for: Consumers with multiple credit cards seeking to consolidate payments and reduce interest burden without taking a loan, Individuals wanting free financial education and budgeting guidance before committing to formal debt management

Tennessee (3 locations)
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Consumer Credit Counseling Services

Bartlett, TN's Consumer Credit Counseling Services at 2855 Stage Village Cove offers free debt management and credit counseling.

3.9/5
BBB: NR

Best for: Consumers with unmanageable credit card debt who want a structured repayment plan at no upfront cost, People who want free professional guidance before committing to a paid debt relief program

Consumer Credit Counseling Services logo

Consumer Credit Counseling Services

Dickson, TN's Consumer Credit Counseling Services location at 200 N Main St offers free financial guidance to help you manage debt and rebuild credit.

3.9/5
BBB: NR

Best for: Consumers with multiple credit card debts seeking consolidation and structured repayment planning, Individuals with manageable debt levels who want to improve credit scores and reduce interest rates without declaring bankruptcy

Consumer Credit Counseling Services logo

Consumer Credit Counseling Services

At Millington, TN 38053, Consumer Credit Counseling Services can be reached at +1 901-357-6306.

3.9/5
BBB: NR

Best for: Consumers with multiple credit cards seeking debt consolidation into manageable single payment, People wanting to improve credit scores through structured debt repayment guidance