Part of the Consumer Credit Counseling Services chain · locations
Consumer Credit Counseling Services logo

Consumer Credit Counseling Services in Springfield, OH

3.9/5

Springfield, OH's Consumer Credit Counseling Services at 27 N Wittenberg Ave offers free credit counseling and debt management to local residents.

Data compiled from public sources · Rating from CreditDoc methodology

Consumer Credit Counseling Services Review

Consumer Credit Counseling Services is located at 27 N Wittenberg Ave in Springfield, OH. This standalone office operates Monday through Friday, with extended evening hours on Tuesday, Wednesday, and Thursday until 8PM. The center is closed on weekends, making it convenient for Springfield working professionals to schedule appointments before or after work.

At this Springfield location, certified credit counselors provide free financial assessments, debt management planning, and budget counseling to residents of OH and surrounding areas. Services are confidential and designed specifically for individuals facing credit challenges. Call the center at (937) 325-2898 to schedule your free consultation or discuss your financial situation with a local counselor.

If you're a Springfield resident struggling with credit card debt, student loans, or other financial obligations, this location provides no-cost guidance to help you regain control. Bring recent statements and documentation of your debts to your appointment. Consumer Credit Counseling Services is a trusted nonprofit resource for families in Springfield seeking legitimate credit help.

Services & Features

Bilingual counseling services
Budgeting tools and debt tracking resources
Certified credit counselor financial assessment
Collection call and legal action reduction assistance
Debt and interest rate analysis
Debt consolidation coordination (multiple payments into one)
Educational blog content on credit topics
Financial education and credit management guidance
Free credit card debt review and budget consultation
Interest rate negotiation with creditors
Ongoing support and accountability coaching
Personalized debt repayment and relief plan creation

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Completely free credit counseling sessions with no service fees
  • Certified credit counselors conduct personalized financial reviews
  • Four-step structured process from assessment through ongoing support
  • Often negotiates lower interest rates directly with creditors
  • Provides budgeting tools, debt tracking resources, and educational materials
  • Can help consolidate multiple credit card payments into single monthly payment
  • Offers bilingual services (English and Spanish)

Cons

  • Effectiveness depends entirely on client's ability to make full, on-time payments on negotiated plans
  • Cannot stop legal action or collection calls without sustained payment performance; only claims to 'often reduce' them
  • Cannot provide legal advice, requiring clients to seek attorneys separately for legal matters
  • Website contains two different phone numbers for scheduling, suggesting possible operational inconsistencies
  • No transparent information about success rates, average debt reduction amounts, or client outcomes

Rating Breakdown

Value
5.0
Effectiveness
3.5
Customer Service
3.7
Transparency
3.5
Ease of Use
3.9

Frequently Asked Questions

What services does Consumer Credit Counseling Services offer?

Consumer Credit Counseling Services offers 12 services including Free credit card debt review and budget consultation, Certified credit counselor financial assessment, Debt and interest rate analysis, Personalized debt repayment and relief plan creation, Interest rate negotiation with creditors, and 7 more.

Who is Consumer Credit Counseling Services best suited for?

Consumer Credit Counseling Services is best suited for Consumers with multiple credit card debts seeking consolidation into single manageable payment, People struggling to manage debt who want free expert guidance before considering debt settlement or bankruptcy, Individuals wanting to improve credit scores and understand credit management fundamentals, Spanish-speaking consumers needing bilingual financial counseling.

What are the strengths and weaknesses of Consumer Credit Counseling Services?

Key strengths: Completely free credit counseling sessions with no service fees; Certified credit counselors conduct personalized financial reviews; Four-step structured process from assessment through ongoing support. Areas to consider: Effectiveness depends entirely on client's ability to make full, on-time payments on negotiated plans; Cannot stop legal action or collection calls without sustained payment performance; only claims to 'often reduce' them.

How does Consumer Credit Counseling Services compare to similar companies?

In the Free Help category, comparable providers include Apprisen, Apprisen, IMPACT Community Action. Each company has different strengths — compare services, pricing, and consumer complaint records to find the best fit.

Quick Facts

Headquarters
27 N Wittenberg Ave, Springfield, OH 45502
BBB Accredited
No
Visit Consumer Credit Counseling Services

CreditDoc Diagnosis

Doctor's Verdict on Consumer Credit Counseling Services

CCCS is best for consumers with manageable debt levels who need expert guidance on budgeting and debt repayment strategy and can commit to full, on-time payments. The primary caveat is that their effectiveness depends entirely on client payment discipline—they cannot force creditors to accept settlements or stop collection efforts without consistent payments, and they explicitly cannot provide legal assistance for clients facing active litigation.

Best For

  • Consumers with multiple credit card debts seeking consolidation into single manageable payment
  • People struggling to manage debt who want free expert guidance before considering debt settlement or bankruptcy
  • Individuals wanting to improve credit scores and understand credit management fundamentals
  • Spanish-speaking consumers needing bilingual financial counseling
Updated 2026-05-08

Similar Companies

Apprisen logo

Apprisen

Non-profit credit counseling agency offering debt management, financial education, and personalized financial planning through certified financial specialists.

3.9/5
BBB: NR

Best for: Consumers with multiple debts seeking non-judgmental counseling and creditor negotiation support, People overwhelmed by debt who need structured budgeting guidance and a practical action plan

Apprisen logo

Apprisen

501(c)(3) non-profit credit counseling agency offering debt management, financial planning, and credit education with A+ BBB rating and 70+ years of experience.

3.9/5
BBB: NR

Best for: Consumers with manageable debt seeking to negotiate lower payments without declaring bankruptcy, Individuals needing credit education and comprehensive financial planning to prevent future debt problems

IMPACT Community Action logo

IMPACT Community Action

IMPACT Community Action is a Columbus, OH non-profit serving low-income households up to 200% of the federal poverty level with free community assistance services.

3.9/5
BBB: NR

Best for: Columbus, OH residents earning up to 200% of the federal poverty level who need free assistance with essential needs, Low-income households who have time to attend weekday appointments and can gather required documentation in advance

Is Consumer Credit Counseling Services Right for You?

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