Part of the Consumer Credit Counseling Services chain · locations
Consumer Credit Counseling Services logo

Consumer Credit Counseling Services in Burlingame, CA

3.9/5

Burlingame, CA's Consumer Credit Counseling Services at 1218 Bellevue Ave offers free debt and budget guidance for residents struggling with credit card debt and finances.

Data compiled from public sources · Rating from CreditDoc methodology

Consumer Credit Counseling Services Review

Consumer Credit Counseling Services is located at 1218 Bellevue Ave in Burlingame, CA, a nonprofit financial counseling center serving the San Francisco Bay Area. The office operates as a standalone location dedicated to helping residents of Burlingame and surrounding communities. Hours are not published on their website, so calling ahead at +1 650-298-1672 is recommended before your visit.

The Burlingame location provides free or low-cost credit counseling, budget planning, and debt management advice. Counselors work with clients to create personalized plans for managing credit card debt, student loans, and other financial obligations. To schedule a confidential consultation at this Burlingame office, call +1 650-298-1672 or visit their website for online appointment options.

If you're a Burlingame resident overwhelmed by debt, this free service can help you understand your credit report and develop a realistic repayment strategy. Bring a recent pay stub, credit cards, and a list of debts to your first appointment. Consumer Credit Counseling Services provides unbiased financial guidance designed to empower residents to take control of their finances.

Services & Features

Bilingual English/Spanish support
Budget consultation with certified counselors
Budgeting tools and debt tracking resources
Confidential one-on-one counseling sessions
Credit improvement strategy development
Debt analysis identifying interest rate reduction opportunities
Debt payment consolidation into single monthly payment
Financial education and credit management guidance
Free credit card debt review and assessment
Interest rate negotiation with creditors
Ongoing support to maintain debt-free status
Personalized credit card debt repayment plan creation

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Completely free credit counseling sessions with no upfront or service fees
  • Certified counselors conduct personalized one-on-one consultations reviewing all debts and income
  • Negotiates reduced interest rates and consolidates multiple payments into single monthly obligation
  • Four-step structured process from assessment through long-term debt-free maintenance
  • Bilingual support in English and Spanish with accessible phone scheduling
  • Provides ongoing tools including budgeting resources, debt tracking, and educational materials
  • Confidential consultations protecting client privacy during sensitive financial discussions

Cons

  • Cannot provide legal advice, limiting utility for consumers facing collection lawsuits or garnishment
  • Success in reducing collection calls and legal action depends on client compliance, not intervention
  • Website contains 404 errors on service pages, suggesting incomplete digital infrastructure
  • No clear NFCC certification mentioned despite being critical credibility marker for non-profits
  • Claims of lowered interest rates and payment consolidation lack specific examples or average outcomes

Rating Breakdown

Value
5.0
Effectiveness
3.5
Customer Service
3.7
Transparency
3.5
Ease of Use
3.9

Frequently Asked Questions

What services does Consumer Credit Counseling Services offer?

Consumer Credit Counseling Services offers 12 services including Free credit card debt review and assessment, Budget consultation with certified counselors, Debt analysis identifying interest rate reduction opportunities, Personalized credit card debt repayment plan creation, Interest rate negotiation with creditors, and 7 more.

Who is Consumer Credit Counseling Services best suited for?

Consumer Credit Counseling Services is best suited for Consumers with multiple credit card debts seeking structured repayment without legal complications, Individuals needing budget counseling and financial literacy before attempting self-directed debt payoff, Spanish-speaking consumers requiring bilingual credit guidance and accessible phone support, People early in debt problems wanting preventive counseling before accounts reach collections status.

What are the strengths and weaknesses of Consumer Credit Counseling Services?

Key strengths: Completely free credit counseling sessions with no upfront or service fees; Certified counselors conduct personalized one-on-one consultations reviewing all debts and income; Negotiates reduced interest rates and consolidates multiple payments into single monthly obligation. Areas to consider: Cannot provide legal advice, limiting utility for consumers facing collection lawsuits or garnishment; Success in reducing collection calls and legal action depends on client compliance, not intervention.

How does Consumer Credit Counseling Services compare to similar companies?

In the Free Help category, comparable providers include American Consumer Credit Counseling, Inc., BALANCE, Consumer Credit Counseling Service of San Francisco. Each company has different strengths — compare services, pricing, and consumer complaint records to find the best fit.

Quick Facts

Headquarters
1218 Bellevue Ave, Burlingame, CA 94010
BBB Accredited
No
Visit Consumer Credit Counseling Services

CreditDoc Diagnosis

Doctor's Verdict on Consumer Credit Counseling Services

CCCS is best suited for consumers with manageable credit card debt who need structured guidance, budget counseling, and interest rate negotiation—not for those facing legal debt collection or requiring bankruptcy analysis. The key caveat is that this is a supportive service requiring client commitment to payment plans; it cannot stop lawsuits or collection action on its own, and consumers in legal debt situations should seek attorney consultation before enrolling.

Best For

  • Consumers with multiple credit card debts seeking structured repayment without legal complications
  • Individuals needing budget counseling and financial literacy before attempting self-directed debt payoff
  • Spanish-speaking consumers requiring bilingual credit guidance and accessible phone support
  • People early in debt problems wanting preventive counseling before accounts reach collections status
Updated 2026-05-08

Similar Companies

American Consumer Credit Counseling, Inc. logo

American Consumer Credit Counseling, Inc.

American Consumer Credit Counseling, Inc. Bakersfield, California — American Consumer Credit Counseling (ACCC) offers free consultations, debt managemen...

4.0/5
BBB: NR

Best for: Consumers with $1,000–$100,000+ in credit card debt seeking a structured repayment plan without new loans, People who have fallen behind on payments and are exploring alternatives to bankruptcy

BALANCE logo

BALANCE

National nonprofit financial wellness organization offering free and low-cost 1:1 coaching, housing workshops, and financial guidance across spending, debt, savings, and retirement.

4.0/5
BBB: NR

Best for: Consumers preparing to buy a home seeking mortgage readiness education, Individuals in financial crisis seeking free unbiased counseling

Consumer Credit Counseling Service of San Francisco logo

Consumer Credit Counseling Service of San Francisco

San Francisco-based non-profit founded in 1969 offering personalized financial coaching, debt guidance, and homeownership workshops to help clients achieve lasting financial wellness.

4.0/5
BBB: NR

Best for: First-time homebuyers seeking preparation and down-payment assistance guidance, Individuals with overwhelming debt who want unbiased (non-settlement) counseling

Is Consumer Credit Counseling Services Right for You?

Answer 3 quick questions to see if this provider matches your needs.

1. What's your primary financial goal?

Financial Wellness Guides

Affiliate Disclosure: CreditDoc may earn a commission when you click links to Consumer Credit Counseling Services and other services. These commissions help us maintain our free research. Our editorial team independently evaluates all services. Compensation does not influence our ratings or rankings. Learn more.