Part of the Consumer Credit Counseling Services chain · locations
Consumer Credit Counseling Services logo

Consumer Credit Counseling Services in Tinley Park, IL

3.9/5

Tinley Park, IL location of Consumer Credit Counseling Services offers free financial and credit counseling.

Data compiled from public sources · Rating from CreditDoc methodology

Consumer Credit Counseling Services Review

Consumer Credit Counseling Services is located at 16860 Oak Park Ave #104 in Tinley Park, IL, operating as a standalone nonprofit counseling center. This Tinley Park branch provides a private office setting where residents can meet with certified credit counselors. The facility serves the Tinley Park community with professional, confidential financial guidance.

At the Tinley Park location, Consumer Credit Counseling Services offers free debt management, credit counseling, housing counseling, and bankruptcy education. Call +1 312-265-3275 to schedule a consultation or ask about services available at this office. Counselors can help with credit repair strategies, debt consolidation planning, and long-term financial stability.

For Tinley Park residents struggling with credit card debt, student loans, or mortgage payments, this local office offers one-on-one guidance from certified counselors. Bring your ID and recent financial statements when you visit. The counselors here are trained to create personalized plans that work for your specific financial situation.

Services & Features

Bilingual counseling services (English and Spanish)
Budgeting tools and debt tracking resources
Certified credit counselor financial assessment and advice
Collection call and legal action reduction support (via debt management plan compliance)
Credit score improvement guidance and credit management education
Financial education resources and credit counseling blog content
Free initial credit card debt review and budget consultation
Interest rate negotiation and debt consolidation assistance
Ongoing support and accountability through debt management plans
Personalized debt repayment and relief plan creation
Step-by-step financial planning for debt elimination

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Completely free credit counseling sessions with no upfront service fees
  • Certified counselors provide personalized debt management plans tailored to individual financial situations
  • Free budgeting tools, debt tracking resources, and ongoing financial education access
  • Four-step structured process that includes debt analysis, interest rate review, and repayment planning
  • Emphasis on consolidating multiple payments into single monthly payments to simplify debt repayment
  • Confidential financial reviews and transparent about service limitations (e.g., cannot provide legal advice)
  • Available in both English and Spanish with bilingual support

Cons

  • No guaranteed results: website uses qualified language ('should see improvements,' 'can often reduce') rather than promising specific outcomes
  • Success heavily dependent on consumer making full, on-time payments—counseling alone doesn't solve debt without consumer discipline
  • Website provides no information about success rates, client outcomes, or statistics validating their effectiveness
  • Limited detail about counselor qualifications, NFCC certification status, or specific accreditations beyond stating 'certified'
  • 404 errors on service detail pages suggest incomplete website infrastructure and potentially outdated information

Rating Breakdown

Value
5.0
Effectiveness
3.5
Customer Service
3.7
Transparency
3.5
Ease of Use
3.9

Frequently Asked Questions

What services does Consumer Credit Counseling Services offer?

Consumer Credit Counseling Services offers 11 services including Free initial credit card debt review and budget consultation, Certified credit counselor financial assessment and advice, Personalized debt repayment and relief plan creation, Interest rate negotiation and debt consolidation assistance, Budgeting tools and debt tracking resources, and 6 more.

Who is Consumer Credit Counseling Services best suited for?

Consumer Credit Counseling Services is best suited for Consumers with multiple credit card debts seeking consolidation and lower interest rates without upfront fees, Individuals overwhelmed by debt who need structured guidance and budgeting education from certified professionals, Spanish-speaking consumers seeking accessible, bilingual credit counseling support, People in early stages of financial hardship before debt becomes severe enough to require settlement or bankruptcy.

What are the strengths and weaknesses of Consumer Credit Counseling Services?

Key strengths: Completely free credit counseling sessions with no upfront service fees; Certified counselors provide personalized debt management plans tailored to individual financial situations; Free budgeting tools, debt tracking resources, and ongoing financial education access. Areas to consider: No guaranteed results: website uses qualified language ('should see improvements,' 'can often reduce') rather than promising specific outcomes; Success heavily dependent on consumer making full, on-time payments—counseling alone doesn't solve debt without consumer discipline.

How does Consumer Credit Counseling Services compare to similar companies?

In the Free Help category, comparable providers include Cinnaire, Debt Relief Center, Working Credit. Each company has different strengths — compare services, pricing, and consumer complaint records to find the best fit.

Quick Facts

Headquarters
16860 Oak Park Ave #104, Tinley Park, IL 60477
BBB Accredited
No
Visit Consumer Credit Counseling Services

CreditDoc Diagnosis

Doctor's Verdict on Consumer Credit Counseling Services

Consumer Credit Counseling Services is best suited for consumers with manageable multiple debts seeking free professional guidance to consolidate payments and reduce interest rates. The primary caveat is that results depend entirely on the consumer's ability to execute the plan through consistent, on-time payments—the counselor provides strategy and tools, but cannot guarantee credit improvements or collection call reductions without consumer follow-through.

Best For

  • Consumers with multiple credit card debts seeking consolidation and lower interest rates without upfront fees
  • Individuals overwhelmed by debt who need structured guidance and budgeting education from certified professionals
  • Spanish-speaking consumers seeking accessible, bilingual credit counseling support
  • People in early stages of financial hardship before debt becomes severe enough to require settlement or bankruptcy
Updated 2026-05-08

Similar Companies

Cinnaire logo

Cinnaire

Cinnaire is a nonprofit community development financial institution offering tax credit investing, affordable housing financing, and community wealth-building programs since 1993.

4.0/5
BBB: NR

Best for: Real estate developers and community organizations seeking multifamily financing with social impact missions, Investors interested in tax credit opportunities (LIHTC, NMTC, Historic Tax Credits) with community development focus

Debt Relief Center logo

Debt Relief Center

Legal Advocates for Consumers in Debt (LACD) is a Chicago-based non-profit providing free legal assistance to consumers facing debt issues. Currently not accepting new clients.

4.0/5
BBB: NR

Best for: Chicago-area consumers with legal debt issues who were previously established clients, Consumers seeking non-profit legal advocacy rather than commercial debt relief

Working Credit logo

Working Credit

Non-profit credit counseling organization offering personalized one-on-one counseling and workshops to help people build and maintain prime credit scores.

4.0/5
BBB: NR

Best for: People with no credit history or credit-invisible status seeking to establish prime credit for the first time, Black and Hispanic households facing systemic barriers to credit access and wealth building

Is Consumer Credit Counseling Services Right for You?

Answer 3 quick questions to see if this provider matches your needs.

1. What's your primary financial goal?

Financial Wellness Guides

Affiliate Disclosure: CreditDoc may earn a commission when you click links to Consumer Credit Counseling Services and other services. These commissions help us maintain our free research. Our editorial team independently evaluates all services. Compensation does not influence our ratings or rankings. Learn more.