Securing a franchise loan is a major commitment. To protect yourself and ensure you're getting a fair deal, you must act as your own best advocate. Before you accept any loan offer, get clear, written answers to these critical questions.
Questions About the Interest Rate and Total Cost
1. What is the total Annual Percentage Rate (APR)? The APR includes the interest rate plus most fees, giving you a truer picture of the loan's cost. Don't be swayed by a low-interest rate alone; high fees can inflate the APR significantly.
2. Is this a fixed or variable interest rate? If it's variable, you need more details.
3. (If Variable) What is the benchmark index (e.g., Prime Rate)?
4. (If Variable) What is the margin or spread above the benchmark?
5. (If Variable) How often can the rate adjust, and is there a lifetime cap on how high it can go?
Questions About Fees and Penalties
6. What are all the upfront fees? Ask for an itemized list, including origination fees, SBA guarantee fees, packaging fees, and any other closing costs.
7. Are there any ongoing fees? This could include annual service fees or late payment fees. Be sure you know the amounts and triggers.
8. Is there a prepayment penalty? Some lenders charge a fee if you pay the loan off early. Some SBA loans with longer terms have a declining prepayment penalty for the first few years of the loan, but many other loans do not. It's crucial to know this if you plan to refinance or pay down your debt ahead of schedule.
Treat the lending process like an interview where you are screening the lender. A reputable lender will provide clear, straightforward answers. Evasiveness or pressure to sign quickly are major red flags.