Disputing an incorrect hard inquiry is a right protected by the FCRA. You can file a dispute online, by mail, or by phone. The online process is often fastest.
Step 1: Gather Your Information
Review your credit reports from Equifax, Experian, and TransUnion. For each inaccurate inquiry, note the creditor's name and the date of the inquiry.
Step 2: Prepare Your Dispute
If disputing by mail, write a formal dispute letter. Clearly state your name, address, and the report number. Identify the specific inquiry you are disputing and explain exactly why it is inaccurate. For example: "I am a victim of identity theft and did not authorize this inquiry from [Lender Name] on [Date]. A copy of my FTC Identity Theft Report is attached."
Step 3: Submit Your Dispute to Each Bureau
Never assume the bureaus share information. You must file a separate dispute with each bureau reporting the inaccurate inquiry.
- Equifax: `equifax.com/personal/credit-report-services/credit-dispute/`
- Experian: `experian.com/disputes/main.html`
- TransUnion: `transunion.com/credit-disputes/dispute-your-credit`
For mail-in disputes, it is highly recommended to use certified mail with a return receipt to have proof of delivery.
Step 4: Await the Results
Under the FCRA, credit bureaus generally have 30 days to investigate and resolve your dispute (it can be extended to 45 days if you provide additional information during the investigation). They will contact the creditor who placed the inquiry. The creditor must provide proof that the inquiry was permissible. If they cannot, or if they don't respond, the bureau must delete the inquiry. The bureau must send you the results of the investigation in writing.