Regional bank established in 1927 offering checking, savings, lending, and investment products across 200+ branches in six states with over $63 billion in assets.
Data compiled from public sources · Rating from CreditDoc methodology
Valley National Bank has operated as a trusted financial institution since 1927, establishing itself as a leading commercial and retail bank in the United States. The company has grown to manage over $63 billion in assets and maintains more than 200 consumer and commercial banking branches across six states, employing over 3,800 people. The bank serves both personal and commercial customers with a focus on relationship-based banking and community presence.
00% APY on 9-month CDs). For lending needs, the bank provides auto loans, mortgages with low down payment options, home equity loans and lines of credit, and refinancing services. Additional offerings include retirement accounts (IRAs), complimentary online and mobile banking platforms, and personalized service through expert relationship managers at physical branch locations.
The bank differentiates itself through its established 97-year history, extensive branch network for in-person support, FDIC insurance protection up to $250,000 per account category, and recent industry recognition. In 2025, Valley received recognition from Newsweek as one of America's Best Regional Banks, was named Best Bank in New Jersey by GOBankingRates, and won an ADP Culture at Work award for workplace innovation. The company emphasizes straightforward products and personalized expert support rather than specialty or fintech-focused services.
Valley is a solid choice for consumers seeking traditional banking with strong local presence and established credibility, though the website provides limited detail on specific APRs for checking/savings products, fee structures, or minimum balance requirements. As a regional bank with primarily brick-and-mortar operations, it may have less competitive digital capabilities compared to newer fintech banks, and its service area is limited to six states rather than nationwide availability.
Valley National Bank received 96 consumer complaints in the past 12 months. 90.5% received a timely response.
96
Complaints (12 months)
5.1%
Resolved with relief
Stable
Complaint trend
Most Common Complaint Categories
234 FDIC-insured branch locations nationwide.
Ranked #5 in AL for SBA 7A lending in FY2026.
Source: Consumer Financial Protection Bureau · SBA · FDIC BankFind
Valley National Bank processed 3,997 mortgage applications in 2023, approving 81.1% of applicants across 30 states.
3,997
Applications
81.1%
Approval Rate
$964K
Avg Loan
30
States Served
Based on 3,997 applications. Income in thousands (reported by applicant).
Source: CFPB Home Mortgage Disclosure Act (HMDA) Data, 2023. Applications include originated, approved, and denied loans.
Valley National Bank offers 12 services including Checking accounts with multiple options for different needs and life stages, Savings accounts and money market accounts with flexible terms, Certificates of Deposit (CDs) with fixed rates and various maturity options, Credit cards with cashback, rewards, or low introductory APR options, Auto loans for vehicle purchases and lease buyouts, and 7 more.
Valley National Bank is best suited for Consumers in Valley's six-state footprint seeking traditional banking with physical branch access, Customers who value established institutions with 97-year track records and local community presence, People looking for straightforward checking, savings, and lending products with personal relationship manager support, Savers interested in CDs and money market accounts with FDIC protection and fixed-rate options.
Key strengths: 200+ physical branches across six states for in-person banking and relationship management; FDIC insurance coverage up to $250,000 per depositor for each account category; Over $63 billion in total assets providing financial stability and resources. Areas to consider: Limited geographic footprint restricted to only six states, not nationwide coverage; Website does not clearly display APRs, interest rates, or fee schedules for checking/savings accounts.
In the Banks category, comparable providers include 1st Bank of Sea Isle City, 1st Colonial Community Bank, Chase Bank. Each company has different strengths — compare services, pricing, and consumer complaint records to find the best fit.
CreditDoc Diagnosis
Valley National Bank is best for traditional consumers in its six-state service area who value established institutions, in-person branch support, and straightforward banking products backed by FDIC insurance and $63+ billion in assets. The main caveat is that specific product rates, fees, and minimum balance requirements are not detailed on the public website, requiring direct contact with branches or account comparison research before opening accounts.
FDIC-insured community bank in Cape May County, NJ offering deposit accounts, mortgages, business banking, and debit cards with 3 branch locations.
Best for: Cape May County, New Jersey residents seeking local community banking with personal service, Homebuyers in Jersey Shore markets looking for mortgage lenders with regional real estate expertise
1st Colonial Community Bank is an FDIC-insured community bank serving South New Jersey and Southeast Pennsylvania with over 20 years of experience, offering personal and business banking products.
Best for: Customers in South New Jersey and Southeast Pennsylvania seeking traditional community banking with branch access, Small business owners needing business checking, lending, and cash management services
Jersey City, NJ's Chase Bank branch at 56 Christopher Columbus Dr offers full banking services and ATM access to local residents and business professionals.
Best for: Individuals seeking one-stop financial services including checking, credit cards, mortgages, and investments, Multilingual customers who need banking services in languages beyond English
Answer 3 quick questions to see if this provider matches your needs.
1. What's your primary financial goal?
Your credit report contains the raw data behind your score. Learn what's in it, how to read it, and how to dispute errors that could be dragging your score down.
Read guide →Klarna, Afterpay, Affirm — they make spending easy. But what happens to your credit score when you use them? Here's what the fine print doesn't tell you.
Read guide →Learn what makes up your credit score, how it's calculated, what the ranges mean, and how to check yours for free.
Read guide →Affiliate Disclosure: CreditDoc may earn a commission when you click links to Valley National Bank and other services. These commissions help us maintain our free research. Our editorial team independently evaluates all services. Compensation does not influence our ratings or rankings. Learn more.