1st State Bank
Unable to verify. Website currently inaccessible (Access Denied error). Cannot confirm current services, offerings, or operational status.
BBB:
Best for: Local banking with personal service, FDIC-insured deposits
University Bank in Ann Arbor, MI
No verified Google rating available.
Community bank serving Washtenaw County, MI with personal banking, business lending, mortgages, and wealth management through University Bank and affiliated subsidiaries.
Data compiled from public sources
University Bank Review
University Bank is a community-focused financial institution based in Ann Arbor, Michigan, serving the Washtenaw County area including Ann Arbor and Ypsilanti. The bank operates as a full-service financial institution with multiple subsidiaries and affiliated companies that extend its service offerings across residential and commercial lending, insurance, and specialized mortgage services. The bank has established itself as a local employer and community leader, winning USA Today's Top Work Places award in 2025 and earning multiple community recognitions including Best of Washtenaw County awards and Ann Arbor Family Favorite designations.
University Bank offers a comprehensive suite of financial services including personal checking and savings accounts, business lending with SBA loan options, home equity loans, bridge loans, residential mortgages through University Lending Group, and wealth management services. The bank operates affiliated entities including Ann Arbor Insurance Centre (30+ years in insurance), University Insurance Finance for faith-based lending, University Bank Warehouse for nationwide mortgage warehouse lending, and Midwest Loan Services for loan servicing. Additionally, the bank has launched a Neighborly Housing Grant program providing up to $10,000 toward down payments for qualified Washtenaw County residents.
What distinguishes University Bank is its deeply rooted local presence and community-focused mission. The bank recently opened a new Ypsilanti Banking Center, operates multiple physical locations, and demonstrates commitment to financial literacy through workshops and community programs. Their integrated subsidiary model allows customers to access insurance, wealth management, and specialized lending through affiliated companies.
The Neighborly Housing Grant is a distinctive offering that directly supports homeownership accessibility in their service area. As a regional community bank, University Bank's primary limitation is geographic—services are primarily available in Washtenaw County, Michigan, making it unsuitable for customers outside this region. The bank does not appear to specialize in credit repair, emergency lending, or products for credit-challenged consumers.
While the website emphasizes their community credentials and award recognition, specific product details like interest rates, fees, and APRs are not disclosed on the public website, requiring direct contact for pricing information.
Services & Features
Bridge loans
Business deposit accounts
Commercial lending
Faith-based financing
Financial literacy workshops
Home equity loans
Insurance products through Ann Arbor Insurance Centre
Loan servicing through Midwest Loan Services
Mortgage warehouse lending
Neighborly Housing Grant program (up to $10,000 down payment assistance)
Online banking and mobile app
Personal checking accounts
Personal savings accounts
Residential mortgages and refinancing
SBA small business lending
Wealth management and financial planning
Feature Checklist
Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection
Pros & Cons
Pros
- Offers Neighborly Housing Grant providing up to $10,000 toward down payments for qualified local residents
- Multiple physical banking centers in Ann Arbor and newly opened Ypsilanti location with extended hours
- USA Today Top Work Places 2025 award winner, indicating strong employee satisfaction and operational quality
- Comprehensive subsidiary ecosystem including insurance (Ann Arbor Insurance Centre), wealth management, and mortgage servicing under one corporate family
- SBA small business lending program with dedicated business lending team
- 24/7 online banking and mobile app access with real-time notifications and fund transfer capabilities
- Faith-based financing division (University Insurance Finance) serving niche lending needs
Cons
- Geographic limitation: Services primarily available only in Washtenaw County, Michigan, excluding most U.S. consumers
- No emergency lending or payday alternative products advertised for urgent short-term cash needs
- No pricing, interest rates, or fee information disclosed on public website; requires direct contact for quotes
- No credit repair, credit building, or credit monitoring products offered
- Website lacks specific product details, eligibility requirements, and processing timelines for major services like mortgages and business loans
State Consumer Finance Context
This is state-level context for Banks consumers in Ann Arbor, MI. It does not confirm that University Bank or this specific location is licensed.
State regulator
Michigan Department of Insurance and Financial Services
Consumer protection
Key state rules to check
- Payday loans (deferred presentment) capped at $600 with tiered fees: 15% first $100, 14% on $100-$200, 13% on $200-$300, etc.
- Maximum loan term is 31 days; rollovers prohibited.
- Borrowers limited to one payday loan at a time.
Complaint resources
- Michigan Department of Insurance and Financial Services (DIFS) - State Regulator
- Michigan Attorney General Consumer Protection Division - State AG
- Consumer Financial Protection Bureau (CFPB) - Federal
Source: CreditDoc state-law summary and listed public regulator resources. Verify licensing directly with the listed state regulator before relying on a provider.
Mortgage Lending Transparency
University Bank processed 2,908 mortgage applications in 2023, approving 90.8% of applicants across 40 states.
2,908
Applications
90.8%
Approval Rate
$262K
Avg Loan
40
States Served
Approval Rate by Applicant Income
Under $50K 86.7%
$50K–$100K 91.6%
$100K–$200K 92%
Over $200K 88.7%
Based on 2,908 applications. Income in thousands (reported by applicant).
Top Lending States
Florida 1,017 apps · 97.8%
California 492 apps · 65.4%
Michigan 449 apps · 97.1%
Maine 292 apps · 82.2%
Indiana 234 apps · 99.1%
Tennessee 68 apps · 94.1%
Source: CFPB Home Mortgage Disclosure Act (HMDA) Data, 2023. Applications include originated, approved, and denied loans.
Frequently Asked Questions
What services does University Bank offer?
University Bank offers 16 services including Personal checking accounts, Personal savings accounts, Business deposit accounts, SBA small business lending, Commercial lending, and 11 more.
Who is University Bank best suited for?
University Bank is best suited for Washtenaw County, Michigan residents seeking full-service banking with community accountability and local decision-making, First-time homebuyers in the Ann Arbor/Ypsilanti area eligible for the Neighborly Housing Grant down payment assistance, Small business owners in Southeast Michigan needing SBA lending and local commercial banking relationships, Faith-based organizations and individuals seeking religiously-aligned financing solutions through University Insurance Finance.
What are the strengths and weaknesses of University Bank?
Key strengths: Offers Neighborly Housing Grant providing up to $10,000 toward down payments for qualified local residents; Multiple physical banking centers in Ann Arbor and newly opened Ypsilanti location with extended hours; USA Today Top Work Places 2025 award winner, indicating strong employee satisfaction and operational quality. Areas to consider: Geographic limitation: Services primarily available only in Washtenaw County, Michigan, excluding most U.S. consumers; No emergency lending or payday alternative products advertised for urgent short-term cash needs.
How does University Bank compare to similar companies?
In the Banks category, comparable providers include 1st State Bank, Alden State Bank, First Independence Bank. Each company has different strengths — compare services, pricing, and consumer complaint records to find the best fit.
Quick Facts
- Founded
- 1908
- Headquarters
- Ann Arbor, MI
- BBB Accredited
- No
- Certifications
- FDIC Insured FDIC Cert #14587
CreditDoc Diagnosis
Doctor's Verdict on University Bank
University Bank is best for residents and small business owners within Washtenaw County, Michigan seeking a community bank with local accountability, integrated services, and special programs like down payment assistance. The primary caveat is strict geographic limitation—this institution does not serve customers outside Michigan's Washtenaw County region, making it irrelevant for most U.S. consumers.
Best For
- Washtenaw County, Michigan residents seeking full-service banking with community accountability and local decision-making
- First-time homebuyers in the Ann Arbor/Ypsilanti area eligible for the Neighborly Housing Grant down payment assistance
- Small business owners in Southeast Michigan needing SBA lending and local commercial banking relationships
- Faith-based organizations and individuals seeking religiously-aligned financing solutions through University Insurance Finance
Updated 2026-05-08
Similar Companies
Alden State Bank
FDIC-insured community bank with four Michigan locations offering checking, savings, mobile banking, and commercial loans with a focus on personalized service.
BBB:
Best for: Northern Michigan residents seeking personalized community banking with local decision-making, Small business owners needing customized commercial loans and business checking with local relationship managers
First Independence Bank
Community bank operating in Detroit, Minneapolis, and Chicago offering personal, business, and commercial banking products with a focus on relationship banking and economic empowerment.
Google rating from 23 reviews
BBB: NR
Best for: Customers in Detroit, Minneapolis, or Chicago seeking community-focused relationship banking, Small business owners and entrepreneurs needing local lending relationships and commercial services
Is University Bank Right for You?
Answer 3 quick questions to see if this provider matches your needs.
1. What's your primary financial goal?
Quick Summary
- University Bank is listed as a Banks provider in Ann Arbor, MI on CreditDoc.
- Use this page to check contact details, location, listed services, review signals, FAQs, and similar providers before deciding what to do next.
- If you need a loan, account, installment option, credit help, or debt support, start with the fit quiz and compare alternatives before contacting a provider.
- For broader context, continue into the free Credit Fundamentals course or a relevant financial wellness guide.
Next Steps
Find contact or location Check phone, address, map, and website availability. Check specific services See whether the provider lists the help you need. Match your need Use the quiz for loans, credit help, debt support, or credit building. Compare alternatives Review similar providers before making contact. Improve your position How to Read Your Credit Report (And Spot Errors) Learn the basics Start the free Credit Fundamentals course.
Financial Wellness Guides
How to Read Your Credit Report (And Spot Errors)
Your credit report contains the raw data behind your score. Learn what's in it, how to read it, and how to dispute errors that could be dragging your score down.
Read guide →Buy Now, Pay Later: How BNPL Really Affects Your Credit
Klarna, Afterpay, Affirm — they make spending easy. But what happens to your credit score when you use them? Here's what the fine print doesn't tell you.
Read guide →Understanding Your Credit Score: The Complete Guide
Learn what makes up your credit score, how it's calculated, what the ranges mean, and how to check yours for free.
Read guide →Affiliate Disclosure: CreditDoc may earn a commission when you click links to University Bank and other services. These commissions help us maintain our free research. Our editorial team independently evaluates all services. Compensation does not influence editorial reviews, page order, or recommendations; visible star ratings use stored Google review ratings when available. Learn more.