Kemba Delta Federal CU logo

Kemba Delta Federal CU in Bartlett, TN

4.1/5

Kemba Delta Federal Credit Union is a non-profit credit union chartered in 1934, primarily serving Kroger employees and their families with checking, savings, loans, and financial services.

Data compiled from public sources · Rating from CreditDoc methodology

Kemba Delta Federal CU Review

Kemba Delta Federal Credit Union was established in 1934 by the National Credit Union Association (NCUA) as a non-profit financial institution dedicated to serving a specific membership base: Kroger employees and their families. The credit union operates with a mission to provide comprehensive financial products and services while prioritizing member education, safety, and financial well-being. With headquarters in Bartlett, Tennessee, the institution has maintained its focus on promoting thrift and making credit accessible to its target demographic for nearly 90 years.

The credit union offers a full range of consumer financial services including share draft accounts (checking), savings accounts, direct deposit, debit cards, consumer loans, mortgage financing (through partnership with Fortera CU), and a mobile banking app. Members enjoy dividend payments on share accounts, quarterly statements, and access to over 5,300 shared branches nationwide through a partnership with Velera. The institution emphasizes convenience with 24/7 account access, a dedicated mobile app, and claims fees that are 30% lower than local banks.

Kemba Delta distinguishes itself through several specific strengths: it maintains a 5-star Superior rating from Bauer Financial, serves as Kroger's primary financial institution for direct deposit (with payroll posted reliably at 9 AM Thursdays for Kroger employees), and offers specialized products like a Christmas Club savings program. The credit union provides personalized services with a small staff including loan officers and member services representatives, and emphasizes member education and financial counseling as part of its mission. The primary limitation of Kemba Delta is its restricted membership eligibility—service is limited to Kroger employees and their families, making it inaccessible to the general public.

The website is dated (©2018) and lacks comprehensive information about current rates, loan products, and specific terms. For eligible members, it represents a solid credit union option with strong financial ratings and competitive pricing, but potential members must verify Kroger employment eligibility before applying.

Services & Features

24/7 account access
Christmas Club savings program
Consumer personal loans
Debit cards with immediate access to deposited funds
Direct deposit for Kroger and non-Kroger employees
Discount car rental for members
Member financial education and counseling
Mobile banking app with online account access
Mortgage financing (partnership with Fortera CU)
Savings/share accounts with quarterly dividend payments
Share draft accounts (checking accounts)
Shared branch network access (5,300+ branches via Velera)

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Maintains 5-star Superior rating from Bauer Financial on latest quarterly financials
  • Fees are 30% lower than local banks according to website claims
  • Direct deposit payroll for Kroger employees posted reliably at 9 AM every Thursday
  • Access to 5,300+ shared branches nationwide through Velera partnership
  • 24/7 account access with mobile app offering same features as online banking
  • NCUA federal insurance covers savings up to $250,000
  • Established non-profit credit union in operation since 1934 with strong stability

Cons

  • Membership restricted to Kroger employees and their families only—not available to general public
  • Website appears outdated (copyright 2018) with incomplete information on current rates and loan terms
  • Limited staff size may impact service availability and responsiveness
  • Mortgage services available only through partnership with external lender (Fortera CU)
  • No information provided about specific APRs, loan limits, or detailed product terms on website

Rating Breakdown

Value
5.0
Effectiveness
3.9
Customer Service
3.9
Transparency
3.5
Ease of Use
4.2

Frequently Asked Questions

Is Kemba Delta Federal CU legitimate?

Yes. Kemba Delta Federal CU is a registered company, headquartered in Bartlett, TN.

How long does Kemba Delta Federal CU take to show results?

Results vary by individual situation. Contact the provider to discuss expected timelines for your specific needs.

Quick Facts

Headquarters
Bartlett, TN
BBB Accredited
No
Starting Price
Contact provider
Setup Fee
None
Money-Back Guarantee
No
Visit Kemba Delta Federal CU

CreditDoc Diagnosis

Doctor's Verdict on Kemba Delta Federal CU

Kemba Delta Federal Credit Union is best for Kroger employees and their families seeking a stable, affordable credit union with reliable payroll direct deposit and competitive rates. The main caveat is strict membership eligibility—this institution is closed to the general public and only serves Kroger-affiliated members, making it inaccessible to most consumers.

Best For

  • Kroger employees seeking direct deposit and payroll banking services
  • Kroger employee families looking for credit union membership and shared savings accounts
  • Employees wanting convenient access to 5,300+ branches nationwide for banking transactions
Updated 2026-04-29

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