Redwood Credit Union (RCU) is a federally-regulated credit union serving members across multiple locations, with a documented San Francisco branch at 1390 Market Street. As a credit union, RCU operates on a member-owned cooperative model rather than as a for-profit institution. The organization provides comprehensive banking services including account opening, digital banking platforms, loan services, and member support through both in-person and remote channels.
The San Francisco branch specifically serves the local community with dedicated staff and customized financial solutions. RCU offers a full suite of banking products and services including checking and savings accounts, loan products (with documented PPP loan servicing), digital banking via web and mobile app, 24/7 ATM access, notary services, and investment/insurance/auto services through appointment. Members can access their accounts through digital banking platforms, a 24-hour telephone teller line (1-800-RCU-4030), and a Member Service Center (1-800-479-7928).
The organization provides bilingual support, with Spanish-language appointment options documented at their San Francisco branch. RCU participates in the Co-op Network ATM system, providing access to 30,000+ free ATMs nationwide. RCU distinguishes itself through its credit union structure, which emphasizes member service and community focus over profit maximization.
The San Francisco branch is led by a dedicated Branch Experience Manager who emphasizes commitment to serving members and the local community. The organization demonstrates strong fraud prevention messaging and privacy commitment, explicitly stating they do not sell member data to third parties. Their bilingual services and flexible appointment scheduling reflect responsiveness to diverse community needs.
RCU functions as a traditional full-service credit union suitable for members seeking basic to intermediate banking needs. Consumers should verify current offerings, APR rates on loans, and account terms directly, as specific product details are not available from the provided sources.