American Savings Bank, National Association logo

American Savings Bank, National Association in Honolulu, HI

4.2/5

American Savings Bank is a Hawaii-based national bank offering personal and business banking, mortgages, loans, credit cards, and investment services through branches, online, and mobile platforms.

Data compiled from public sources · Rating from CreditDoc methodology

American Savings Bank, National Association Review

American Savings Bank, National Association is a full-service bank headquartered in Hawaii with a strong local presence across the islands. The bank has built its reputation around serving Hawaii residents and businesses since being voted one of Hawaii's Best Banks since 2018. ASB operates as a traditional national bank with both personal and commercial banking divisions, maintaining physical branch locations throughout Hawaii while offering comprehensive digital banking services.

ASB's service portfolio spans personal banking (checking, savings, CDs, mortgages, home equity lines of credit, personal loans, credit cards), business banking (commercial checking, savings, cash management, commercial real estate loans, merchant services), and investment services through partnerships with Cetera and Franklin Madison Group LLC. 10% APY), online and mobile banking available 24/7, ATM networks, wire transfers, and foreign currency exchange. They also provide student loan options through College Ave and financial education through free courses designed by Banzai.

5 million collectively. The bank emphasizes waived monthly service fees on personal checking accounts, no-fee services on various transactions, and a user-friendly mobile app that was recognized as one of Hawaii's best-ranked online banking apps. ASB also positions itself around customer accessibility with features like low-vision accessibility options and dedicated customer service for both personal and business clients.

ASB is a legitimate, FDIC-insured national bank with a routing number (321370765) and established physical presence. However, as a regional bank focused primarily on Hawaii, it has geographic limitations for customers outside the islands. The bank's product offerings are standard for traditional banks and not particularly innovative compared to fintech competitors, though this may appeal to customers preferring established institutions over digital-only banks.

Services & Features

Business checking and savings accounts
Cash management services
Certificates of Deposit (CDs)
Commercial real estate loans
Credit cards with local merchant rewards
Home Equity Lines of Credit (HELOC)
Investment brokerage services through Cetera
Mortgages (home purchase and refinance)
Personal checking and savings accounts
Personal loans and lines of credit
Retirement accounts (IRAs including Brokerage IRAs)
Wire transfers and foreign currency exchange

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Exclusive Buy Local Hawaii program providing discounts at 125+ local merchants with ASB Visa debit card
  • No monthly service fee on personal checking accounts (with qualifying conditions)
  • Competitive CD rates advertised at 3.10% APY for 6-month terms
  • 24/7 availability of online, mobile, phone banking, and ATMs
  • Recognized as one of Hawaii's Best Banks since 2018 with strong local reputation
  • Comprehensive digital banking with updated mobile app rated among Hawaii's best
  • Full suite of services including mortgages, business banking, investments, and insurance partnerships

Cons

  • Geographic limitation: primarily serves Hawaii; limited accessibility for mainland customers
  • No mention of competitive rates compared to national banks or online-only banks on checking/savings products
  • Limited innovation in product offerings compared to fintech and digital banking competitors
  • Mortgage and loan products require application process with no indication of streamlined online approval
  • Student loans only offered through College Ave partnership rather than in-house product

Rating Breakdown

Value
5.0
Effectiveness
3.7
Customer Service
3.8
Transparency
4.0
Ease of Use
4.5

Mortgage Lending Transparency

American Savings Bank, National Association processed 2,359 mortgage applications in 2023, approving 64.9% of applicants across 4 states.

2,359

Applications

64.9%

Approval Rate

$364K

Avg Loan

4

States Served

Approval Rate by Applicant Income

Under $50K
34.5%
$50K–$100K
56.2%
$100K–$200K
68.4%
Over $200K
79.4%

Based on 2,359 applications. Income in thousands (reported by applicant).

Top Lending States

Hawaii 2,355 apps · 63.1%
California 2 apps · 0%
Utah 1 apps · 0%
Ohio 1 apps · 0%

Source: CFPB Home Mortgage Disclosure Act (HMDA) Data, 2023. Applications include originated, approved, and denied loans.

Frequently Asked Questions

What services does American Savings Bank, National Association offer?

American Savings Bank, National Association offers 12 services including Personal checking and savings accounts, Certificates of Deposit (CDs), Mortgages (home purchase and refinance), Home Equity Lines of Credit (HELOC), Personal loans and lines of credit, and 7 more.

Who is American Savings Bank, National Association best suited for?

American Savings Bank, National Association is best suited for Hawaii residents seeking local banking with community-focused rewards and merchant discounts, Small business owners and commercial entities operating in Hawaii requiring business banking services, Mortgage borrowers in Hawaii wanting local lender relationships and in-person support, Customers prioritizing established, FDIC-insured banking over fintech alternatives.

What are the strengths and weaknesses of American Savings Bank, National Association?

Key strengths: Exclusive Buy Local Hawaii program providing discounts at 125+ local merchants with ASB Visa debit card; No monthly service fee on personal checking accounts (with qualifying conditions); Competitive CD rates advertised at 3.10% APY for 6-month terms. Areas to consider: Geographic limitation: primarily serves Hawaii; limited accessibility for mainland customers; No mention of competitive rates compared to national banks or online-only banks on checking/savings products.

How does American Savings Bank, National Association compare to similar companies?

In the Banks category, comparable providers include Bank of Hawaii, Central Pacific Bank, Finance Factors, Ltd.. Each company has different strengths — compare services, pricing, and consumer complaint records to find the best fit.

Quick Facts

Founded
1987
Headquarters
Honolulu, HI
BBB Accredited
No
Certifications
FDIC Insured FDIC Cert #32526
Visit American Savings Bank, National Association

CreditDoc Diagnosis

Doctor's Verdict on American Savings Bank, National Association

American Savings Bank is best for Hawaii residents and businesses seeking comprehensive banking services with strong local community integration and merchant rewards. The primary caveat is geographic limitation—this bank is designed for Hawaii-based customers and offers limited value to mainland users without Hawaii ties.

Best For

  • Hawaii residents seeking local banking with community-focused rewards and merchant discounts
  • Small business owners and commercial entities operating in Hawaii requiring business banking services
  • Mortgage borrowers in Hawaii wanting local lender relationships and in-person support
  • Customers prioritizing established, FDIC-insured banking over fintech alternatives
Updated 2026-05-08

Similar Companies

Bank of Hawaii logo

Bank of Hawaii

Bank of Hawaii is a 125-year-old regional bank serving Hawaii, Guam, and Saipan with FDIC-insured deposits, checking/savings accounts, credit cards, and investment services.

4.3/5
BBB:

Best for: Hawaii, Guam, and Saipan residents seeking comprehensive local banking with community relationship focus, Homeowners looking for residential lending products and HELOCs with a local Hawaii lender

Central Pacific Bank logo

Central Pacific Bank

Central Pacific Bank is a full-service bank offering personal checking, savings, loans, mortgages, credit cards, and wealth management services through digital and branch channels.

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Best for: Small business owners seeking integrated business banking, lending, and merchant services, High-net-worth individuals interested in private banking, trust services, and investment management

Finance Factors, Ltd. logo

Finance Factors, Ltd.

Hawaii-based mortgage lender offering fixed-rate home loans with FDIC insurance backing. Serves owner-occupants in Hawaii counties with competitive rates and a loan officer network.

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Best for: Owner-occupants in Hawaii seeking fixed-rate mortgages with FDIC-insured banking services, Hawaii residents who may have faced mortgage rejections and want to explore alternative lending options

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