Advance America was founded in 1997 and has grown into the nation's largest payday lender by store count, operating more than 800 locations across 27 states plus a fully online lending platform. Headquartered in Greenville, South Carolina, the company is owned by Purpose Financial — a corporate entity controlled by Grupo Elektra, the Mexican retail and financial conglomerate owned by billionaire Ricardo Salinas Pliego, which acquired Advance America in 2012 for approximately $780 million. The company holds state lending licenses in every jurisdiction where it operates, as required by law, but carries no CDFI designation, HUD approval, or NFCC membership.
Advance America's core products are short-term consumer loans for people who need cash quickly. Payday loans range from $100 to $2,000 with 7-to-30-day terms and APRs that run from roughly 143% to 688% depending on the state. Installment loans offer slightly larger amounts ($500–$4,000) spread over 3 to 12 months at APRs typically between 200% and 350%, with no prepayment penalty. Auto title loans — secured by the borrower's vehicle — reach $1,000 to $10,000 in select states. A revolving line of credit is also available in some markets. Beyond lending, stores offer money services including money orders, bill payment, and Western Union transfers.
The company's primary advantages are scale, speed, and physical accessibility. With 800+ stores, Advance America maintains one of the largest retail footprints in short-term lending, giving borrowers in-person service in 27 states — a meaningful option for those who prefer face-to-face transactions or lack reliable internet access. Funding is typically available the same day or within 24 hours of approval, with a straightforward application requiring only basic personal information, proof of income, and a bank account number. The company holds a BBB A+ rating and became formally accredited in 2024, and its store locations average a 5.0 Google rating from over 1,000 reviews, suggesting consistently positive in-store service experiences.
The central limitation is cost. Payday loan APRs approaching 700% can trap borrowers in debt cycles when loans are rolled over rather than repaid — a pattern that has drawn sustained CFPB scrutiny and historical regulatory action. Despite the A+ compliance grade from the BBB, customer satisfaction reviews tell a different story: only 1.69 out of 5 stars from 154 reviews, with roughly 302 complaints filed over the past three years. These products are designed as emergency cash bridges, not remedies for ongoing financial shortfalls. Borrowers who have any access to credit union payday alternative loans (PALs), employer advances, or even a credit card cash advance will almost certainly pay far less in interest and fees.