Part of the ACE Cash Express chain · locations
ACE Cash Express logo

ACE Cash Express in Orlando, FL

2.9/5

Orlando, FL's ACE Cash Express at 1523 S Crystal Lake Dr offers payday loans, title loans, and check cashing services.

Data compiled from public sources · Rating from CreditDoc methodology

ACE Cash Express Review

ACE Cash Express in Orlando, FL is conveniently located at 1523 S Crystal Lake Dr, a standalone storefront serving the Crystal Lake neighborhood and surrounding areas. The branch is open Monday through Friday from 9:00 AM to 7:00 PM, and Saturday from 9:00 AM to 6:00 PM, with Sunday hours closed. This location makes it easy for Orlando residents to access financial services during weekday business hours or Saturday morning.

This Orlando branch offers payday loans, title loans, installment loans, check cashing, and money transfers. The team at this Crystal Lake location is trained to help you understand your borrowing options and complete your application efficiently. For specific questions about rates, terms, or to discuss your financial needs, call this Orlando location at 407-893-6484.

If you're an Orlando resident facing an unexpected expense or cash flow challenge, ACE Cash Express can provide funds quickly when you need them. Bring a valid government-issued ID, proof of income such as a recent paystub, and a blank check or bank statement to streamline your application. The professional team at this South Orlando location works respectfully with the community to meet diverse financial needs.

Services & Features

ACE Elite Visa Prepaid Card (via Netspend/Ouro, backed by Pathward)
Bill payment
Check cashing (payroll, government, personal, business checks)
Flare Account (online banking/savings product)
Installment loans up to $2,000
Money orders
Online loan applications at acecashexpress.com
Payday loans (online and in-store)
Porte digital banking product
Tax preparation services
Title loans (select states)
Wire transfers and money transfers

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Founded in 1968 — over 55 years operating in alternative financial services
  • 600+ retail locations nationwide offer in-person access without requiring a bank account
  • Loans and check cashing available both online and in-store for flexibility
  • FDIC-backed prepaid and banking products through Pathward, National Association
  • A+ BBB rating across multiple location profiles
  • 24/7 automated phone customer service
  • Bundled services under one roof: loans, check cashing, tax prep, money orders, bill pay

Cons

  • Payday loan fees of ~$25 per $100 borrowed translate to APRs routinely exceeding 300%
  • CFPB has cited the company as a repeat enforcement offender — formal regulatory action on record
  • Check cashing fees of 2–6% are costly compared to free alternatives at traditional banks
  • Service availability and rates vary significantly by state — not all products offered everywhere
  • No nonprofit affiliation, CDFI certification, or low-APR alternative loan products

Rating Breakdown

Value
2.0
Effectiveness
1.5
Customer Service
3.6
Transparency
3.4
Ease of Use
4.3

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Frequently Asked Questions

What services does ACE Cash Express offer?

ACE Cash Express offers 12 services including Payday loans (online and in-store), Installment loans up to $2,000, Title loans (select states), Check cashing (payroll, government, personal, business checks), Bill payment, and 7 more.

Who is ACE Cash Express best suited for?

ACE Cash Express is best suited for Unbanked or underbanked consumers who need same-day cash without a traditional bank account, Consumers needing to cash checks (payroll, government, personal) without a bank account, People in short-term financial emergencies who cannot qualify for traditional bank loans or credit cards, Consumers seeking multiple financial services (tax prep, money orders, wire transfers, bill pay) in a single physical location.

What are the strengths and weaknesses of ACE Cash Express?

Key strengths: Founded in 1968 — over 55 years operating in alternative financial services; 600+ retail locations nationwide offer in-person access without requiring a bank account; Loans and check cashing available both online and in-store for flexibility. Areas to consider: Payday loan fees of ~$25 per $100 borrowed translate to APRs routinely exceeding 300%; CFPB has cited the company as a repeat enforcement offender — formal regulatory action on record.

How does ACE Cash Express compare to similar companies?

In the Emergency Cash category, comparable providers include Amscot Financial, Cash Advance, Rapid Cash. Each company has different strengths — compare services, pricing, and consumer complaint records to find the best fit.

Is ACE Cash Express accredited by the Better Business Bureau?

ACE Cash Express holds a A+ rating with the Better Business Bureau but is not BBB-accredited.

Quick Facts

Founded
1968
Headquarters
Irving, TX
BBB Rating
A+
BBB Accredited
No
Certifications
State-licensed lender (multiple states) FDIC-backed products via Pathward, National Association Visa licensed issuer (prepaid debit via Pathward)
Visit ACE Cash Express

CreditDoc Diagnosis

Doctor's Verdict on ACE Cash Express

ACE Cash Express is best suited for unbanked or underbanked consumers who need immediate cash or check cashing services and have no viable traditional banking alternative. The main caveat is cost: payday loan fees translate to extremely high APRs, and the company has faced repeated CFPB enforcement actions — consumers who can qualify for a credit union payday alternative loan (PAL) or personal loan should exhaust those options first.

Best For

  • Unbanked or underbanked consumers who need same-day cash without a traditional bank account
  • Consumers needing to cash checks (payroll, government, personal) without a bank account
  • People in short-term financial emergencies who cannot qualify for traditional bank loans or credit cards
  • Consumers seeking multiple financial services (tax prep, money orders, wire transfers, bill pay) in a single physical location
Updated 2026-05-08

Compare ACE Cash Express With Others

Similar Companies

Amscot Financial logo

Amscot Financial

Amscot Financial offers payday loans and installment cash advances up to $1,000 with same-day funding and no credit checks across Florida locations.

3.8/5
BBB: NR

Best for: Floridians facing genuine emergencies who need cash within hours and have poor credit, Customers seeking one-stop financial services (lending, check cashing, notary, bill pay)

Cash Advance logo

Cash Advance

Amscot is a Florida-based payday and installment loan lender offering cash advances up to $500 and installment loans up to $1,000 with no credit checks and same-day funding.

3.8/5
BBB: NR

Best for: Florida residents facing unexpected short-term cash emergencies (car repair, medical bills) with next paycheck income, Consumers with damaged credit who cannot qualify for traditional bank loans or credit cards

Rapid Cash logo

Rapid Cash

Rapid Cash Orlando, Florida — Rapid Cash offers small installment loans from $100–$1,000 with same-day or next-day funding, designed for short-term cash...

3.8/5
BBB: NR

Best for: Consumers facing immediate cash shortages who need $100–$1,000 quickly, Individuals seeking to avoid overdraft fees or payday loan spirals

Is ACE Cash Express Right for You?

Answer 3 quick questions to see if this provider matches your needs.

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Financial Wellness Guides

Financial Terms Explained (10 terms)

New to credit and lending? Here are the key terms used on this page, explained in plain language with real-number examples.

Interest & Rates

APR — Annual Percentage Rate

The total yearly cost of borrowing money, including the interest rate plus any fees the lender charges. Think of it as the 'true price tag' on a loan.

Why it matters

Lenders must show APR by law (Truth in Lending Act) because the interest rate alone can hide fees. Comparing APR across lenders is the most reliable way to find the cheapest loan.

Example

You borrow $10,000 at 6% interest for 3 years, but there's a $300 origination fee. The interest rate is 6%, but the APR is 6.9% because it includes that fee. You'd pay $304/month and $946 total in interest.

Compound Interest

Interest calculated on both the original amount borrowed AND the interest that's already been added. It's 'interest on interest' — and it makes debt grow faster than you'd expect.

Why it matters

Credit cards and many loans use compound interest. If you only make minimum payments, compound interest is why a $3,000 balance can take 15 years to pay off.

Example

You owe $1,000 at 20% annual interest compounded monthly. After month 1 you owe $1,016.67. Month 2, interest is charged on $1,016.67 (not $1,000), so you owe $1,033.61. After 1 year without payments: $1,219.

MAPR — Military Annual Percentage Rate

A special APR calculation used for military servicemembers that includes ALL costs — fees, insurance, and add-ons — capped at 36% by federal law.

Why it matters

The Military Lending Act protects active-duty servicemembers and their families from predatory lending. Any lender charging above 36% MAPR to military is breaking federal law.

Example

A payday lender charges a $15 fee per $100 borrowed for 2 weeks. For civilians, that's technically legal in some states. For military: that works out to 391% MAPR — illegal under the MLA.

Usury Rate — Usury Rate (Interest Rate Cap)

The maximum interest rate a lender can legally charge in a particular state. Charging above this rate is called 'usury' and is illegal.

Why it matters

Usury laws are your main legal protection against predatory interest rates. But beware: some states have weak or no usury caps, and federal banks can sometimes override state limits.

Example

New York caps interest at 16% for most consumer loans (25% is criminal usury). If a lender tries to charge you 30% in NY, that loan is unenforceable — you could fight it in court.

How Loans Work

Collateral — Loan Collateral

An asset you pledge to the lender as security for a loan. If you stop paying, the lender can seize and sell that asset to recover their money.

Why it matters

Secured loans (with collateral) have lower interest rates because the lender has less risk. But you could lose your home, car, or savings if you default.

Example

A mortgage uses your house as collateral. A car loan uses your vehicle. A title loan uses your car title. If you miss payments, the lender can foreclose or repossess.

Fees & Costs

Late Fee — Late Payment Fee

A charge added to your account when you miss a payment deadline. Most credit cards charge $29-$41 per late payment, and many loans have similar penalties.

Why it matters

The fee itself hurts, but the real damage is to your credit score. A payment 30+ days late stays on your credit report for 7 years and can drop your score 60-110 points.

Example

Your credit card payment of $150 is due March 1. You pay on March 18. The bank charges a $39 late fee. If it's 30+ days late, it gets reported to credit bureaus and your 760 score drops to 670.

NSF Fee — Non-Sufficient Funds Fee

A fee your bank charges when a payment bounces because there isn't enough money in your account. Also called a 'bounced check fee' or 'returned payment fee.'

Why it matters

NSF fees hit you twice — your bank charges you AND the company you were trying to pay may charge their own returned payment fee. That's $50-70 for one missed payment.

Example

Your auto-pay tries to pull $350 for rent, but you only have $280 in checking. Your bank charges $35 NSF fee. Your landlord charges $25 returned payment fee. Total damage: $60 in fees.

Legal Terms

Usury — Usury (Illegal Interest)

The practice of charging interest rates higher than what the law allows. Usury laws set state-specific caps on how much lenders can charge.

Why it matters

If a lender charges usurious rates, the loan may be void, penalties can be reduced, or you may be entitled to damages. Know your state's limits.

Example

Your state caps consumer loans at 24% APR. An online lender charges you 36%. That loan may be unenforceable, and you might only need to repay the principal — no interest or fees.

Credit Cards

Cash Advance — Credit Card Cash Advance

Using your credit card to get cash from an ATM or bank. It's one of the most expensive ways to borrow — higher interest rate, immediate interest accrual (no grace period), and an upfront fee.

Why it matters

Cash advances are a debt trap: 25-30% APR with no grace period plus a 3-5% fee. Interest starts the second you withdraw, not at the end of the billing cycle.

Example

You take a $500 cash advance. Fee: $25 (5%). Interest: 28% APR starting immediately. After 30 days, you owe $536.67. After 6 months of minimum payments, you've paid $85 in interest on $500.

Want to learn more? Read our Financial Wellness Guides for in-depth explanations and practical advice.

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