Part of the ACE Cash Express chain · locations
ACE Cash Express logo

ACE Cash Express in New Orleans, LA

2.7/5

New Orleans, LA's ACE Cash Express at 2729 St Claude Ave offers payday and title loans with fast processing.

Data compiled from public sources · Rating from CreditDoc methodology

BBB: Varies by location Visit Website

ACE Cash Express Review

Located at 2729 St Claude Ave in New Orleans, LA, this ACE Cash Express location serves the Bywater and surrounding neighborhoods with convenient payday and title loan services. The store is open Monday through Friday from 8 AM to 8 PM, and Saturday from 9 AM to 5 PM (closed Sundays). Customers in New Orleans can rely on this location for same-day lending options.

This New Orleans branch offers payday loans, title loans, and emergency cash services to help bridge financial gaps. Call 504-948-9327 to speak with staff at the St Claude Ave location, or stop by in person to discuss your borrowing needs and application requirements.

For New Orleans residents on St Claude Ave's corridor, this location provides accessible lending without the need to travel to the central business district. Bring a valid ID, proof of income, and banking details to speed up your application. ACE Cash Express has built its reputation on quick, straightforward service for time-sensitive financial needs.

Services & Features

Auto insurance quotes (select locations)
Bill payment
Check cashing (payroll, government, personal, business checks)
Domestic money transfers
Installment loans
Money orders
Payday loans (online and in-store, up to $2,000)
Porte prepaid banking account with mobile app
Prepaid debit cards
Prepaid telecom services (select locations)
Tax preparation services (ACE Tax Program)
Title loans

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Largest check cashing chain in the US with 1,500+ retail stores across 36 states
  • Founded in 1968 — over 57 years of operation as a going concern
  • 72-hour loan satisfaction guarantee: return principal within 72 hours and owe no finance charges
  • No application fees on payday loans, installment loans, or title loans
  • Both in-store and online applications available — accessible without a bank account
  • Diverse one-stop financial services: loans, check cashing, bill pay, money transfers, tax prep
  • Annual revenue ~$695.9 million (2025) indicates significant operational scale and stability

Cons

  • Payday loan APRs reach 769.10% in Louisiana — among the highest legally permitted rates in the country
  • CFPB enforcement action on record against Populus Financial Group d/b/a ACE Cash Express
  • BBB customer star ratings as low as 1.57/5 at some regional locations
  • In-store payday loan amounts capped at $715 — insufficient for larger emergency expenses
  • Not available in all states — limited to 36 states, leaving 14 states unserved

Rating Breakdown

Value
2.3
Effectiveness
1.5
Customer Service
2.8
Transparency
3.1
Ease of Use
4.3

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Frequently Asked Questions

What services does ACE Cash Express offer?

ACE Cash Express offers 12 services including Payday loans (online and in-store, up to $2,000), Installment loans, Title loans, Check cashing (payroll, government, personal, business checks), Bill payment, and 7 more.

Who is ACE Cash Express best suited for?

ACE Cash Express is best suited for Unbanked or underbanked consumers with no access to traditional bank accounts or credit cards, People needing same-day or next-day cash for paycheck gaps or emergency expenses under $2,000, Consumers who need to cash payroll or government checks without a bank account, Individuals needing multiple financial services (bill pay, money transfers, tax prep) in a single physical location.

What are the strengths and weaknesses of ACE Cash Express?

Key strengths: Largest check cashing chain in the US with 1,500+ retail stores across 36 states; Founded in 1968 — over 57 years of operation as a going concern; 72-hour loan satisfaction guarantee: return principal within 72 hours and owe no finance charges. Areas to consider: Payday loan APRs reach 769.10% in Louisiana — among the highest legally permitted rates in the country; CFPB enforcement action on record against Populus Financial Group d/b/a ACE Cash Express.

How does ACE Cash Express compare to similar companies?

In the Emergency Cash category, comparable providers include ACE Cash Express, CTL Auto Financing New Orleans LA, King Pay Day Loans. Each company has different strengths — compare services, pricing, and consumer complaint records to find the best fit.

Is ACE Cash Express accredited by the Better Business Bureau?

ACE Cash Express holds a Varies by location rating with the Better Business Bureau but is not BBB-accredited.

Quick Facts

Founded
1968
Headquarters
Irving, TX
BBB Rating
Varies by location
BBB Accredited
No
Certifications
State-licensed short-term lender (state-by-state)
Visit ACE Cash Express

CreditDoc Diagnosis

Doctor's Verdict on ACE Cash Express

ACE Cash Express is genuinely best suited for unbanked or underbanked consumers who need fast, small-dollar cash access and have no viable alternatives — its 1,500+ store footprint and no-bank-account-required model make it practically accessible for this demographic. The primary caveat is severe: payday loan APRs legally reach 769.10% in some states, and the company carries a documented CFPB enforcement history, making it a high-cost last resort rather than a recommended routine financial tool.

Best For

  • Unbanked or underbanked consumers with no access to traditional bank accounts or credit cards
  • People needing same-day or next-day cash for paycheck gaps or emergency expenses under $2,000
  • Consumers who need to cash payroll or government checks without a bank account
  • Individuals needing multiple financial services (bill pay, money transfers, tax prep) in a single physical location
Updated 2026-05-08

Compare ACE Cash Express With Others

Similar Companies

ACE Cash Express logo

ACE Cash Express

Terrytown, LA's ACE Cash Express at 624 Terry Pkwy offers fast payday and title loans.

3.0/5
BBB: A+

Best for: Unbanked or underbanked consumers who need immediate cash before their next paycheck, Individuals with poor or no credit history who cannot qualify for traditional bank or credit union loans

CTL Auto Financing New Orleans LA logo

CTL Auto Financing New Orleans LA

CTL Auto Financing offers vehicle title loans up to $25,000 in New Orleans, enabling borrowers to leverage car equity for fast cash with approval in as little as 60 minutes.

3.8/5
BBB: NR

Best for: Vehicle owners with immediate cash needs and no access to traditional bank loans or credit products, Borrowers with poor credit history who cannot qualify for personal loans or credit cards

King Pay Day Loans logo

King Pay Day Loans

Louisiana-based payday lender offering small emergency loans ($50-$300) with same-day funding and in-person service at their Jefferson location.

3.8/5
BBB: NR

Best for: Louisiana residents facing immediate small cash emergencies between paychecks, Consumers who prefer in-person service and relationship-based lending interactions

Is ACE Cash Express Right for You?

Answer 3 quick questions to see if this provider matches your needs.

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Financial Wellness Guides

Financial Terms Explained (10 terms)

New to credit and lending? Here are the key terms used on this page, explained in plain language with real-number examples.

Interest & Rates

APR — Annual Percentage Rate

The total yearly cost of borrowing money, including the interest rate plus any fees the lender charges. Think of it as the 'true price tag' on a loan.

Why it matters

Lenders must show APR by law (Truth in Lending Act) because the interest rate alone can hide fees. Comparing APR across lenders is the most reliable way to find the cheapest loan.

Example

You borrow $10,000 at 6% interest for 3 years, but there's a $300 origination fee. The interest rate is 6%, but the APR is 6.9% because it includes that fee. You'd pay $304/month and $946 total in interest.

Compound Interest

Interest calculated on both the original amount borrowed AND the interest that's already been added. It's 'interest on interest' — and it makes debt grow faster than you'd expect.

Why it matters

Credit cards and many loans use compound interest. If you only make minimum payments, compound interest is why a $3,000 balance can take 15 years to pay off.

Example

You owe $1,000 at 20% annual interest compounded monthly. After month 1 you owe $1,016.67. Month 2, interest is charged on $1,016.67 (not $1,000), so you owe $1,033.61. After 1 year without payments: $1,219.

MAPR — Military Annual Percentage Rate

A special APR calculation used for military servicemembers that includes ALL costs — fees, insurance, and add-ons — capped at 36% by federal law.

Why it matters

The Military Lending Act protects active-duty servicemembers and their families from predatory lending. Any lender charging above 36% MAPR to military is breaking federal law.

Example

A payday lender charges a $15 fee per $100 borrowed for 2 weeks. For civilians, that's technically legal in some states. For military: that works out to 391% MAPR — illegal under the MLA.

Usury Rate — Usury Rate (Interest Rate Cap)

The maximum interest rate a lender can legally charge in a particular state. Charging above this rate is called 'usury' and is illegal.

Why it matters

Usury laws are your main legal protection against predatory interest rates. But beware: some states have weak or no usury caps, and federal banks can sometimes override state limits.

Example

New York caps interest at 16% for most consumer loans (25% is criminal usury). If a lender tries to charge you 30% in NY, that loan is unenforceable — you could fight it in court.

How Loans Work

Collateral — Loan Collateral

An asset you pledge to the lender as security for a loan. If you stop paying, the lender can seize and sell that asset to recover their money.

Why it matters

Secured loans (with collateral) have lower interest rates because the lender has less risk. But you could lose your home, car, or savings if you default.

Example

A mortgage uses your house as collateral. A car loan uses your vehicle. A title loan uses your car title. If you miss payments, the lender can foreclose or repossess.

Fees & Costs

Late Fee — Late Payment Fee

A charge added to your account when you miss a payment deadline. Most credit cards charge $29-$41 per late payment, and many loans have similar penalties.

Why it matters

The fee itself hurts, but the real damage is to your credit score. A payment 30+ days late stays on your credit report for 7 years and can drop your score 60-110 points.

Example

Your credit card payment of $150 is due March 1. You pay on March 18. The bank charges a $39 late fee. If it's 30+ days late, it gets reported to credit bureaus and your 760 score drops to 670.

NSF Fee — Non-Sufficient Funds Fee

A fee your bank charges when a payment bounces because there isn't enough money in your account. Also called a 'bounced check fee' or 'returned payment fee.'

Why it matters

NSF fees hit you twice — your bank charges you AND the company you were trying to pay may charge their own returned payment fee. That's $50-70 for one missed payment.

Example

Your auto-pay tries to pull $350 for rent, but you only have $280 in checking. Your bank charges $35 NSF fee. Your landlord charges $25 returned payment fee. Total damage: $60 in fees.

Legal Terms

Usury — Usury (Illegal Interest)

The practice of charging interest rates higher than what the law allows. Usury laws set state-specific caps on how much lenders can charge.

Why it matters

If a lender charges usurious rates, the loan may be void, penalties can be reduced, or you may be entitled to damages. Know your state's limits.

Example

Your state caps consumer loans at 24% APR. An online lender charges you 36%. That loan may be unenforceable, and you might only need to repay the principal — no interest or fees.

Credit Cards

Cash Advance — Credit Card Cash Advance

Using your credit card to get cash from an ATM or bank. It's one of the most expensive ways to borrow — higher interest rate, immediate interest accrual (no grace period), and an upfront fee.

Why it matters

Cash advances are a debt trap: 25-30% APR with no grace period plus a 3-5% fee. Interest starts the second you withdraw, not at the end of the billing cycle.

Example

You take a $500 cash advance. Fee: $25 (5%). Interest: 28% APR starting immediately. After 30 days, you owe $536.67. After 6 months of minimum payments, you've paid $85 in interest on $500.

Want to learn more? Read our Financial Wellness Guides for in-depth explanations and practical advice.

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