ACE Cash Express logo

ACE Cash Express

2.4/5

ACE Cash Express offers small emergency loans, title loans, check cashing, and financial services with multiple locations. Fast funding available for qualified borrowers.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

ACE Cash Express Review

ACE Cash Express is an established financial services company operating multiple physical store locations across the United States. The company positions itself as a provider of quick cash solutions for consumers facing immediate financial needs. Founded to serve customers who need rapid access to funds, ACE operates a network of brick-and-mortar locations where customers can apply in person.

ACE Cash Express offers a diverse portfolio of financial products including installment loans, title loans (vehicle-backed loans), check cashing, bill payment services, money transfers, tax services, and business services. They advertise online loan options and maintain a store locator system indicating significant geographic presence. Their service menu suggests they target consumers across multiple financial situations, from those needing immediate cash to those seeking ongoing financial management tools.

The company distinguishes itself through its physical store presence combined with online loan offerings, attempting to bridge traditional and digital lending channels. They maintain dedicated customer service phone lines and email support specifically for different service types (general inquiries versus online loan operations). The website references state-specific loan availability, indicating compliance-driven operations and state-by-state regulation management.

A significant limitation is that the provided website URLs return 404 errors, preventing verification of current specific terms, rates, and detailed service offerings. The website content accessed is primarily navigation elements and error pages rather than substantive product information. This restricts ability to verify specific APRs, loan amounts, processing times, or eligibility requirements directly from their current digital presence.

Services & Features

Installment loans
Title loans (vehicle-backed)
Online loans
Check cashing
Bill payments
Money transfers
Tax services
Business services
Financial cards
Customer service support (phone and email)

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • Multiple service options including installment loans, title loans, check cashing, and money transfers in one location
  • Online loan application option available in addition to in-store applications
  • Dedicated customer service phone lines for different needs: (877) ACE-CASH for general inquiries and (866) ACE-CASH for online loans
  • Widespread physical store network with store locator functionality for convenient access
  • Offers bill payment and money transfer services beyond just loans
  • Provides tax services through their locations
  • Maintains compliance infrastructure with state-specific disclosures (California Notice at Collection referenced)

Cons

  • Website contains multiple broken links (404 errors) making current product terms and rates inaccessible
  • State availability limitations explicitly noted ('this type of loan is not available in this state'), requiring verification for each location
  • Emergency cash products like title loans and small installment loans typically carry high APRs (not disclosed on accessible pages)
  • Physical store dependency means customers must visit in person for many services, reducing accessibility for some
  • Limited transparency on current rates, fees, and exact loan terms from publicly accessible website content

Rating Breakdown

Value
2.0
Effectiveness
1.5
Customer Service
2.5
Transparency
2.3
Ease of Use
3.9

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Frequently Asked Questions

Is ACE Cash Express legitimate?

Yes. ACE Cash Express is a registered company headquartered in 5606 Broadway Blvd, Garland, TX 75043. They hold a NR rating with the Better Business Bureau.

Quick Facts

Headquarters
5606 Broadway Blvd, Garland, TX 75043
BBB Rating
NR
BBB Accredited
No
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit ACE Cash Express

CreditDoc Diagnosis

Doctor's Verdict on ACE Cash Express

ACE Cash Express is best suited for consumers in physical proximity to their store locations who need rapid emergency funding and can provide collateral (vehicle title) or qualify for installment loans. Primary caveat: this is high-cost emergency lending; verify current APRs and terms are acceptable before applying, as title loans and small emergency loans typically carry rates significantly above traditional lending.

CFPB Transparency Report

Public data from the Consumer Financial Protection Bureau

Issues Resolved
96.9%
Timely Responses
98.3%

Source: consumerfinance.gov | Last checked 2026-04-01

Best For

  • Consumers needing immediate cash and willing to visit a physical location with flexible same-day funding options
  • People with vehicles who can use title as collateral for larger emergency loan amounts
  • Unbanked or underbanked consumers seeking check cashing and money transfer services alongside credit products
Updated 2026-04-01

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Financial Wellness Guides

Financial Terms Explained (10 terms)

New to credit and lending? Here are the key terms used on this page, explained in plain language with real-number examples.

Interest & Rates

APR — Annual Percentage Rate

The total yearly cost of borrowing money, including the interest rate plus any fees the lender charges. Think of it as the 'true price tag' on a loan.

Why it matters

Lenders must show APR by law (Truth in Lending Act) because the interest rate alone can hide fees. Comparing APR across lenders is the most reliable way to find the cheapest loan.

Example

You borrow $10,000 at 6% interest for 3 years, but there's a $300 origination fee. The interest rate is 6%, but the APR is 6.9% because it includes that fee. You'd pay $304/month and $946 total in interest.

Compound Interest

Interest calculated on both the original amount borrowed AND the interest that's already been added. It's 'interest on interest' — and it makes debt grow faster than you'd expect.

Why it matters

Credit cards and many loans use compound interest. If you only make minimum payments, compound interest is why a $3,000 balance can take 15 years to pay off.

Example

You owe $1,000 at 20% annual interest compounded monthly. After month 1 you owe $1,016.67. Month 2, interest is charged on $1,016.67 (not $1,000), so you owe $1,033.61. After 1 year without payments: $1,219.

MAPR — Military Annual Percentage Rate

A special APR calculation used for military servicemembers that includes ALL costs — fees, insurance, and add-ons — capped at 36% by federal law.

Why it matters

The Military Lending Act protects active-duty servicemembers and their families from predatory lending. Any lender charging above 36% MAPR to military is breaking federal law.

Example

A payday lender charges a $15 fee per $100 borrowed for 2 weeks. For civilians, that's technically legal in some states. For military: that works out to 391% MAPR — illegal under the MLA.

Usury Rate — Usury Rate (Interest Rate Cap)

The maximum interest rate a lender can legally charge in a particular state. Charging above this rate is called 'usury' and is illegal.

Why it matters

Usury laws are your main legal protection against predatory interest rates. But beware: some states have weak or no usury caps, and federal banks can sometimes override state limits.

Example

New York caps interest at 16% for most consumer loans (25% is criminal usury). If a lender tries to charge you 30% in NY, that loan is unenforceable — you could fight it in court.

How Loans Work

Collateral — Loan Collateral

An asset you pledge to the lender as security for a loan. If you stop paying, the lender can seize and sell that asset to recover their money.

Why it matters

Secured loans (with collateral) have lower interest rates because the lender has less risk. But you could lose your home, car, or savings if you default.

Example

A mortgage uses your house as collateral. A car loan uses your vehicle. A title loan uses your car title. If you miss payments, the lender can foreclose or repossess.

Fees & Costs

Late Fee — Late Payment Fee

A charge added to your account when you miss a payment deadline. Most credit cards charge $29-$41 per late payment, and many loans have similar penalties.

Why it matters

The fee itself hurts, but the real damage is to your credit score. A payment 30+ days late stays on your credit report for 7 years and can drop your score 60-110 points.

Example

Your credit card payment of $150 is due March 1. You pay on March 18. The bank charges a $39 late fee. If it's 30+ days late, it gets reported to credit bureaus and your 760 score drops to 670.

NSF Fee — Non-Sufficient Funds Fee

A fee your bank charges when a payment bounces because there isn't enough money in your account. Also called a 'bounced check fee' or 'returned payment fee.'

Why it matters

NSF fees hit you twice — your bank charges you AND the company you were trying to pay may charge their own returned payment fee. That's $50-70 for one missed payment.

Example

Your auto-pay tries to pull $350 for rent, but you only have $280 in checking. Your bank charges $35 NSF fee. Your landlord charges $25 returned payment fee. Total damage: $60 in fees.

Legal Terms

Usury — Usury (Illegal Interest)

The practice of charging interest rates higher than what the law allows. Usury laws set state-specific caps on how much lenders can charge.

Why it matters

If a lender charges usurious rates, the loan may be void, penalties can be reduced, or you may be entitled to damages. Know your state's limits.

Example

Your state caps consumer loans at 24% APR. An online lender charges you 36%. That loan may be unenforceable, and you might only need to repay the principal — no interest or fees.

Credit Cards

Cash Advance — Credit Card Cash Advance

Using your credit card to get cash from an ATM or bank. It's one of the most expensive ways to borrow — higher interest rate, immediate interest accrual (no grace period), and an upfront fee.

Why it matters

Cash advances are a debt trap: 25-30% APR with no grace period plus a 3-5% fee. Interest starts the second you withdraw, not at the end of the billing cycle.

Example

You take a $500 cash advance. Fee: $25 (5%). Interest: 28% APR starting immediately. After 30 days, you owe $536.67. After 6 months of minimum payments, you've paid $85 in interest on $500.

Want to learn more? Read our Financial Wellness Guides for in-depth explanations and practical advice.

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