Western State Bank logo

Western State Bank in Devils Lake, ND

4.2/5

Western State Bank is a full-service community bank founded in 1902, offering personal banking, business banking, and investment services with a focus on hometown customer relationships.

Data compiled from public sources · Rating from CreditDoc methodology

Western State Bank Review

Western State Bank was established in 1902 and has operated as a regional banking institution for over 120 years. The bank positions itself as an alternative to large national banks, emphasizing personalized service and community involvement. According to their website, they serve customers across multiple states including Arizona and North Dakota, with particular presence in the Upper Midwest.

The bank offers comprehensive financial services including personal banking (checking, savings, CDs), business banking, investment products, and mortgages. 172% APR). Their service offerings also include free document shredding programs and exclusive membership clubs and programs.

Western State Bank differentiates itself through emphasis on relationship banking and local community support. " The bank actively supports local organizations and schools. They hold a Five Star Superior Rating from Bauer Financial and are recognized as a Best Regional Bank.

As a regional community bank, Western State Bank likely has geographic limitations and may not offer the digital-first convenience of larger institutions or neobanks. The rates advertised are competitive for traditional banks but may not be the highest available in the market. The bank's strength appears centered on customer relationships and personalized service rather than technological innovation or rate leadership.

Prospective customers should verify current rates and service availability for their specific location.

Services & Features

Business banking and commercial lending
Certificates of Deposit (CDs) with terms including 7-month options
Exclusive membership clubs and programs
Farm and agricultural financing
Free document shredding services
Full-service banking for personal and business customers
Investment services and products
Local community lending and relationship banking
Mortgage lending for home purchase and refinance
Personal checking accounts
Personal financial advisory services
Personal savings accounts

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Founded in 1902 with over 120 years of operating history and stability
  • Five Star Superior Rating from Bauer Financial for financial strength
  • Full-service offerings including personal banking, business banking, mortgages, and investments
  • Emphasis on personalized relationship banking with local decision-making
  • Active community involvement and support for local organizations and schools
  • Free document shredding program offered during designated Shred Week
  • Exclusive clubs and programs available to members

Cons

  • Geographic limitations as a regional bank; may not serve all US locations
  • Advertised CD rate of 3.65% APY and mortgage rate starting at 5.125% may not be the highest available in the current market
  • Website content does not detail digital banking capabilities, mobile apps, or online service features
  • Limited information on specific checking account features, fees, or minimum balance requirements
  • As a smaller regional bank, may have fewer ATM locations and less extensive branch network than national competitors

Rating Breakdown

Value
5.0
Effectiveness
3.7
Customer Service
3.8
Transparency
4.0
Ease of Use
4.5

Mortgage Lending Transparency

Western State Bank processed 191 mortgage applications in 2023, approving 91.1% of applicants across 11 states.

191

Applications

91.1%

Approval Rate

$648K

Avg Loan

11

States Served

Approval Rate by Applicant Income

Under $50K
85.7%
$50K–$100K
91.1%
$100K–$200K
87.5%
Over $200K
91.5%

Based on 191 applications. Income in thousands (reported by applicant).

Top Lending States

North Dakota 77 apps · 90.9%
Arizona 73 apps · 87.7%
Minnesota 32 apps · 96.9%
Texas 2 apps · 100%
Illinois 1 apps · 100%
Ohio 1 apps · 100%

Source: CFPB Home Mortgage Disclosure Act (HMDA) Data, 2023. Applications include originated, approved, and denied loans.

Frequently Asked Questions

What services does Western State Bank offer?

Western State Bank offers 12 services including Personal checking accounts, Personal savings accounts, Certificates of Deposit (CDs) with terms including 7-month options, Mortgage lending for home purchase and refinance, Business banking and commercial lending, and 7 more.

Who is Western State Bank best suited for?

Western State Bank is best suited for Customers in Arizona, North Dakota, and other Upper Midwest regions seeking personalized relationship banking, Business owners and agricultural operations looking for local decision-making and flexible financing, Customers who value community banking and local reinvestment over national bank convenience, Multi-generational families seeking stable, relationship-based banking over several decades.

What are the strengths and weaknesses of Western State Bank?

Key strengths: Founded in 1902 with over 120 years of operating history and stability; Five Star Superior Rating from Bauer Financial for financial strength; Full-service offerings including personal banking, business banking, mortgages, and investments. Areas to consider: Geographic limitations as a regional bank; may not serve all US locations; Advertised CD rate of 3.65% APY and mortgage rate starting at 5.125% may not be the highest available in the current market.

How does Western State Bank compare to similar companies?

In the Banks category, comparable providers include Alerus Financial, National Association, American Federal Bank, American State Bank & Trust Company of Williston. Each company has different strengths — compare services, pricing, and consumer complaint records to find the best fit.

Quick Facts

Founded
1902
Headquarters
Devils Lake, ND
BBB Accredited
No
Certifications
FDIC Insured FDIC Cert #9123
Visit Western State Bank

CreditDoc Diagnosis

Doctor's Verdict on Western State Bank

Western State Bank is best for regional customers in the Upper Midwest and Southwest who prioritize personalized service, community values, and long-term banking relationships over digital convenience or rate optimization. The main caveat is that as a regional community bank, they have geographic limitations and their rates and digital capabilities may not compete with larger national banks or online-only financial institutions.

Best For

  • Customers in Arizona, North Dakota, and other Upper Midwest regions seeking personalized relationship banking
  • Business owners and agricultural operations looking for local decision-making and flexible financing
  • Customers who value community banking and local reinvestment over national bank convenience
  • Multi-generational families seeking stable, relationship-based banking over several decades
Updated 2026-05-08

Similar Companies

Alerus Financial, National Association logo

Alerus Financial, National Association

Alerus Financial is a community-focused, employee-owned national bank offering personal and business banking, wealth management, and retirement services across the upper Midwest and nationwide.

4.2/5
BBB:

Best for: Upper Midwest residents seeking comprehensive banking relationships with local branch access and personal service, Small business owners and professionals needing integrated banking, wealth management, and retirement plan services

American Federal Bank logo

American Federal Bank

FDIC-insured bank serving the Fargo-Moorhead and Red River Valley region with checking, savings, mortgages, and business banking solutions.

4.3/5
BBB:

Best for: Residents of Fargo, Moorhead, Red River Valley, and Minnesota seeking local banking relationship, Small business and agricultural operators needing community bank support

American State Bank & Trust Company of Williston logo

American State Bank & Trust Company of Williston

FDIC-insured community bank in Williston, ND offering personal checking/savings, business loans, personal loans, and trust services with local decision-making.

4.2/5
BBB:

Best for: Small to mid-sized businesses in Williston area needing personalized lending and cash management, Williston residents seeking traditional banking with local relationship management

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