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TSYS Merchant Solutions in Omaha, NE
TSYS Merchant Solutions is a credit card processor founded in the 1950s that enables businesses to accept payments via terminals, mobile devices, websites, and virtual terminals.
Data compiled from public sources · Rating from CreditDoc methodology
TSYS Merchant Solutions Review
TSYS (Total System Services) Merchant Solutions was established in the 1950s in Omaha, Nebraska, and has grown to maintain offices across the country and internationally in Europe, Asia, South America, and the Middle East. In January 2016, TSYS acquired rival processor TransFirst to expand its service offerings. In spring 2019, Global Payments announced an all-stock acquisition of TSYS, with the combined entity taking the Global Payments name and maintaining headquarters in Atlanta and Columbus, Georgia.
TSYS provides merchant account services that allow businesses to accept credit cards through multiple channels. Their offerings include traditional point-of-sale and countertop equipment for in-store transactions, mobile processing via smartphone or tablet apps with optional card readers, website payment integration through their MultiPASS gateway or Authorize.Net support, and virtual terminals (WebPASS) for phone-based or computer-based transactions. The company supports major card networks including MasterCard, Visa, Discover, American Express, and PIN-based/signature-based debit cards.
TSYS distinguishes itself through comprehensive processing solutions that serve diverse business models—from brick-and-mortar retailers to food trucks, contractors, and online merchants. Their hosted payment page solution allows merchants to accept cards without storing sensitive cardholder data themselves. The platform includes encryption technology, online reporting, and full-service customer support. Equipment options range from simple payment terminals to advanced systems with inventory management and employee time tracking capabilities.
TSYS is best suited for established businesses seeking a full-service processor with multiple payment acceptance options rather than startups or merchants primarily seeking competitive rates. The website review format suggests TSYS competes on features and service offerings rather than being positioned as a budget option. Merchants should compare their pricing packages and contract terms, as these details significantly impact total cost of ownership for payment processing.
Services & Features
Authorize.Net gateway support as alternative to MultiPASS
B2B credit card processing
Hosted payment page solutions with merchant branding
Mobile payment processing via smartphone and tablet apps with optional card readers
MultiPASS internet payment gateway with API support for developers
Multiple payment card support (Visa, MasterCard, Discover, American Express, debit)
Online reporting and customer support
PCI-compliant payment processing with encryption technology
Recurring payment processing for subscriptions
Traditional point-of-sale and countertop credit card equipment
WebPASS virtual terminal for phone and computer-based card processing
Website payment integration and e-commerce solutions
Feature Checklist
Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection
Pros & Cons
Pros
- Multiple payment acceptance channels: traditional POS, mobile, website, and virtual terminals for flexibility
- Supports all major card types including MasterCard, Visa, Discover, American Express, debit cards, and PIN-based transactions
- MultiPASS gateway with API support for developers and hosted payment page options for non-developers
- Hosted payment solutions reduce PCI compliance burden by keeping cardholder data off merchant servers
- Advanced terminal options include inventory management and employee time tracking features
- Mobile processing utilizes encryption technology to protect customer data for on-the-go businesses
- Long operational history (founded 1950s) with established international presence across multiple continents
Cons
- Website content does not provide specific pricing information, making rate comparison difficult for merchants
- Contract terms and termination fee details are mentioned but not fully explained in the available content
- Acquired by Global Payments in 2019—merchants should verify product continuity and service changes post-merger
- No information provided about customer service response times or support availability
- Virtual terminal (WebPASS) functionality appears cut off in the website content, leaving setup details unclear
Rating Breakdown
Value 5.0
Effectiveness 3.5
Customer Service 3.7
Transparency 3.5
Ease of Use 3.9
Frequently Asked Questions
Is TSYS Merchant Solutions legitimate?
Yes. TSYS Merchant Solutions is a registered company, headquartered in 1601 Dodge St, Omaha, NE 68102.
Quick Facts
- Headquarters
- 1601 Dodge St, Omaha, NE 68102
- BBB Accredited
- No
- Starting Price
- Contact provider
- Setup Fee
- None
- Money-Back Guarantee
- No
CreditDoc Diagnosis
Doctor's Verdict on TSYS Merchant Solutions
TSYS Merchant Solutions is best for established businesses requiring comprehensive, multi-channel payment processing across multiple locations or business models. The main caveat is that specific pricing information is not available on this review page, and merchants must request quotes to evaluate cost competitiveness compared to alternatives.
Best For
- Multi-location retailers needing unified payment processing across store locations
- Mobile businesses like food trucks, contractors, and delivery services requiring on-the-go payment acceptance
- E-commerce businesses seeking hosted payment solutions without managing sensitive card data
- Restaurants and retail shops wanting both traditional terminals and tableside/mobile tablet processing
Updated 2026-04-29
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Read guide →Financial Terms Explained (7 terms)
New to credit and lending? Here are the key terms used on this page, explained in plain language with real-number examples.
Interest & Rates
APR — Annual Percentage Rate
The total yearly cost of borrowing money, including the interest rate plus any fees the lender charges. Think of it as the 'true price tag' on a loan.
Why it matters
Lenders must show APR by law (Truth in Lending Act) because the interest rate alone can hide fees. Comparing APR across lenders is the most reliable way to find the cheapest loan.
Example
You borrow $10,000 at 6% interest for 3 years, but there's a $300 origination fee. The interest rate is 6%, but the APR is 6.9% because it includes that fee. You'd pay $304/month and $946 total in interest.
Interest Rate
The percentage a lender charges you for borrowing their money, calculated on the amount you still owe. It's the lender's profit for taking the risk of lending to you.
Why it matters
Even a 1% difference in interest rate can cost you thousands over a loan's life. Lower rates mean less money out of your pocket.
Example
On a $20,000 car loan for 5 years: at 5% you pay $2,645 in interest. At 8% you pay $4,332. That 3% difference costs you $1,687 extra.
How Loans Work
Cosigner — Loan Cosigner
A person who agrees to repay your loan if you can't. They're equally responsible for the debt, and their credit is affected by your payment behavior.
Why it matters
Cosigning helps people with thin credit get approved or get better rates. But it's a huge risk for the cosigner — they're on the hook for the full amount if you default.
Example
A parent cosigns their child's $30,000 student loan. The child stops paying after 6 months. The parent is now legally required to make the payments or face collections, lawsuits, and credit damage.
Loan Term (Tenor) — Loan Term / Tenor
How long you have to repay the loan, measured in months or years. A shorter term means higher monthly payments but less total interest paid.
Why it matters
Longer terms feel more affordable monthly but cost much more overall. A 30-year mortgage costs almost double in interest compared to a 15-year mortgage on the same amount.
Example
Borrowing $200,000 at 6.5%: A 15-year term costs $1,742/month ($113,561 total interest). A 30-year term costs $1,264/month ($255,088 total interest). You save $141,527 with the shorter term.
Origination Fee — Loan Origination Fee
A one-time fee the lender charges to process and set up your loan. It covers their costs for underwriting, verifying your information, and preparing paperwork.
Why it matters
Origination fees are usually 1-8% of the loan amount and are often deducted from your loan proceeds — so you receive less than you borrowed.
Example
You're approved for a $10,000 personal loan with a 5% origination fee. The lender deducts $500 upfront, so you receive $9,500 in your bank account but owe $10,000 plus interest.
Principal — Loan Principal
The original amount of money you borrowed, before any interest or fees are added. It's the 'real' amount of your debt.
Why it matters
Your interest is calculated on the principal. Paying extra toward principal (not just interest) is the fastest way to reduce your total cost and pay off a loan early.
Example
You borrow $25,000 for a car. That $25,000 is your principal. Your first payment of $450 might split as $150 toward interest and $300 toward principal, bringing your balance to $24,700.
Underwriting — Loan Underwriting
The process where a lender evaluates your finances — income, debts, credit history, assets — to decide whether to approve your loan and at what rate.
Why it matters
Understanding what underwriters look for helps you prepare a stronger application. They check your DTI ratio, employment stability, credit score, and the asset's value.
Example
You apply for a mortgage. The underwriter reviews your pay stubs (income), bank statements (savings), credit report (history), and orders an appraisal (home value). This takes 2-4 weeks.
Want to learn more? Read our Financial Wellness Guides for in-depth explanations and practical advice.
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