Shelby County Employees CU logo

Shelby County Employees CU in Memphis, TN

4.1/5

SecurCommunity Federal Credit Union (formerly Shelby County Federal Credit Union) offers checking, savings, auto loans, mortgages, and VISA cards to Shelby and DeSoto County residents.

Data compiled from public sources · Rating from CreditDoc methodology

Shelby County Employees CU Review

SecurCommunity Federal Credit Union recently rebranded from Shelby County Federal Credit Union, maintaining all existing member accounts, cards, and services through the transition. The credit union operates as a member-owned financial cooperative serving residents of Shelby County and DeSoto County with a full suite of consumer banking products. They maintain a routing number (284085197) and provide both in-person and digital banking channels.

The institution offers comprehensive banking services including checking and savings accounts, youth and senior accounts, VISA credit cards with no annual fee, auto loans (new and used), RV/boat/motorcycle loans, personal lines of credit, mortgages, certificate loans, and secured loans. They provide online and mobile banking platforms, debit cards with CardNav purchase tracking, safe deposit boxes, and Round-the-Clock Teller services. The credit union emphasizes auto lending with promotional offers including 90-day payment deferral on new auto loans and 1% refinancing discounts for members switching from other institutions.

The credit union distinguishes itself through membership accessibility (open to all Shelby and DeSoto County residents), integrated auto shopping tools on their website, financial education resources covering student loan payoff and debt management, and surcharge-free ATM access through a 30,000-location network. They market a first-time auto buyer program targeting members with limited credit history. The institution provides multiple rate and fee comparison resources and online application processes for loans and accounts.

As a credit union, SecurCommunity operates on a non-profit, member-owned model. However, the website provides limited detail on specific rates, fee structures, and membership requirements beyond geographic eligibility. The recent name change may create temporary confusion in external records and credit reports.

Like most credit unions, lending approval depends on individual creditworthiness and membership eligibility.

Services & Features

Auto loans (new and used, with 90-day payment deferral promotion)
Auto shopping and refinance calculator tools
Certificate loans
Checking accounts
Debit cards with CardNav purchase tracking
Financial education resources
Mortgages
Online and mobile banking
Personal lines of credit
RV, boat, and motorcycle loans
Round-the-Clock Teller service
Safe deposit boxes
Savings accounts
Secured loans
Senior accounts
Surcharge-free ATM network (30,000 locations)
VISA credit cards (no annual fee)
Youth accounts

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • No annual fee on VISA credit cards
  • 90-day payment deferral available on new auto loans
  • 1% discount on auto refinancing from other institutions
  • Access to 30,000 surcharge-free ATMs
  • First-time auto buyer program for members with limited credit
  • Comprehensive online auto shopping and comparison tools integrated into website
  • Mobile and online banking available 24/7 with CardNav purchase tracking

Cons

  • Limited geographic availability restricted to Shelby County and DeSoto County only
  • Recent name change (from Shelby County Federal Credit Union) may cause delays in updated credit reports and external records
  • Website does not display current APR ranges, interest rates, or specific fee schedules for comparison purposes
  • Membership eligibility tied to county residency, excluding non-residents from access

Rating Breakdown

Value
5.0
Effectiveness
3.9
Customer Service
3.9
Transparency
3.5
Ease of Use
4.2

Frequently Asked Questions

Is Shelby County Employees CU legitimate?

Yes. Shelby County Employees CU is a registered company, headquartered in Memphis, TN.

How long does Shelby County Employees CU take to show results?

Results vary by individual situation. Contact the provider to discuss expected timelines for your specific needs.

Quick Facts

Headquarters
Memphis, TN
BBB Accredited
No
Starting Price
Contact provider
Setup Fee
None
Money-Back Guarantee
No
Visit Shelby County Employees CU

CreditDoc Diagnosis

Doctor's Verdict on Shelby County Employees CU

Best for Shelby and DeSoto County residents needing a full-service credit union with competitive auto lending and no-fee credit cards. Main caveat: strict geographic membership limitations and lack of published rate/fee transparency on the website make comparison shopping difficult before application.

Best For

  • Shelby and DeSoto County residents seeking comprehensive credit union banking with competitive auto financing
  • First-time auto buyers with limited credit history seeking structured lending programs
  • Existing members transitioning through the name change from Shelby County Federal Credit Union
  • Auto refinance shoppers seeking 1% discounts on loans from competing institutions
Updated 2026-04-29

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