Non-profit financial counseling center in Memphis offering free certified financial counselor services and credit education for Shelby County residents.
Editorially reviewed by Harvey Brooks
Greater Memphis Financial Empowerment Center (GMFEC) is a resource center designed to serve Shelby County citizens in need of financial counseling and education. The organization operates a physical office located at 1355 Lynnfield Rd, Bldg B, Ste 101 in East Memphis, with support from RISE Foundation, which provides on-site operations management. The center is staffed by certified financial counselors and administrative personnel dedicated to helping consumers improve their financial situations.
GMFEC offers free financial counseling sessions by appointment, available Monday-Wednesday 9:00 AM - 5:00 PM and Tuesday-Thursday 9:00 AM - 7:00 PM. The center provides flexible service delivery through both in-office appointments at their main location and mobile counseling at multiple co-location partner sites throughout Shelby County. Consumers can schedule appointments online through their appointment system or by calling 901-390-4200. The organization takes a client-centered approach by offering to arrange appointments at convenient county locations if clients cannot travel to the main office.
What distinguishes GMFEC is its integration with community partners and its emphasis on accessibility for underserved populations in the Memphis area. The use of certified financial counselors (likely NFCC-certified based on the non-profit structure) and the partnership model with RISE Foundation suggests professional-grade guidance. The willingness to conduct mobile counseling at partner sites demonstrates commitment to removing barriers to service access across Shelby County.
This organization appears to be a legitimate, professionally-managed non-profit financial counseling service. The clear contact information, defined hours, appointment system, and partnership structure all indicate established operations. However, the website provides limited detail about specific service offerings beyond general financial counseling, and there is no information about specializations, success rates, or specific topics addressed in sessions.
Yes. Greater Memphis Financial Empowerment Center is a registered company headquartered in 254 Court Ave, Memphis, TN 38103. They hold a NR rating with the Better Business Bureau.
CreditDoc Diagnosis
GMFEC is best for Shelby County residents seeking free, professional financial counseling from certified advisors without cost barriers. The main caveat is that the website provides insufficient detail about specific service offerings, making it difficult for potential clients to understand whether the counseling covers credit repair, debt management, budgeting, homeownership, or other specializations.
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