Greater Memphis Financial Empowerment Center logo

Greater Memphis Financial Empowerment Center in Memphis, TN

4.0/5

Non-profit financial counseling center in Memphis offering free certified financial counselor services and credit education for Shelby County residents.

Data compiled from public sources · Rating from CreditDoc methodology

Greater Memphis Financial Empowerment Center Review

Greater Memphis Financial Empowerment Center (GMFEC) is a resource center designed to serve Shelby County citizens in need of financial counseling and education. The organization operates a physical office located at 1355 Lynnfield Rd, Bldg B, Ste 101 in East Memphis, with support from RISE Foundation, which provides on-site operations management. The center is staffed by certified financial counselors and administrative personnel dedicated to helping consumers improve their financial situations.

GMFEC offers free financial counseling sessions by appointment, available Monday-Wednesday 9:00 AM - 5:00 PM and Tuesday-Thursday 9:00 AM - 7:00 PM. The center provides flexible service delivery through both in-office appointments at their main location and mobile counseling at multiple co-location partner sites throughout Shelby County. Consumers can schedule appointments online through their appointment system or by calling 901-390-4200. The organization takes a client-centered approach by offering to arrange appointments at convenient county locations if clients cannot travel to the main office.

What distinguishes GMFEC is its integration with community partners and its emphasis on accessibility for underserved populations in the Memphis area. The use of certified financial counselors (likely NFCC-certified based on the non-profit structure) and the partnership model with RISE Foundation suggests professional-grade guidance. The willingness to conduct mobile counseling at partner sites demonstrates commitment to removing barriers to service access across Shelby County.

This organization appears to be a legitimate, professionally-managed non-profit financial counseling service. The clear contact information, defined hours, appointment system, and partnership structure all indicate established operations. However, the website provides limited detail about specific service offerings beyond general financial counseling, and there is no information about specializations, success rates, or specific topics addressed in sessions.

Services & Features

Certified financial advisor guidance
Community-based resource center services
Financial education and resources
Free financial counseling sessions
In-office appointments at main Memphis location
Mobile counseling at partner co-location sites
Online appointment scheduling
Telephone-based appointment scheduling (901-390-4200)

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Free financial counseling services — no cost to clients
  • Certified financial counselors on staff providing professional guidance
  • Flexible scheduling with extended hours (9 AM - 7 PM on some days)
  • Mobile counseling available at multiple co-location partner sites throughout Shelby County
  • Online appointment scheduling system for convenience
  • Supported by RISE Foundation with dedicated on-site operations manager
  • No mention of fees, deposits, or hidden charges

Cons

  • Website provides minimal detail about specific services or counseling topics covered
  • Limited information about counselor credentials or specializations
  • Appointment-only model may create scheduling barriers for some clients
  • Website content is sparse and does not clearly explain what financial counseling includes
  • No publicly available success stories or client testimonials accessible from contact page

Rating Breakdown

Value
5.0
Effectiveness
3.5
Customer Service
3.9
Transparency
3.5
Ease of Use
4.2

Frequently Asked Questions

What services does Greater Memphis Financial Empowerment Center offer?

Greater Memphis Financial Empowerment Center offers 8 services including Free financial counseling sessions, Certified financial advisor guidance, In-office appointments at main Memphis location, Mobile counseling at partner co-location sites, Online appointment scheduling, and 3 more.

Who is Greater Memphis Financial Empowerment Center best suited for?

Greater Memphis Financial Empowerment Center is best suited for Shelby County residents seeking free, professional financial counseling, Consumers needing general financial guidance and education, Individuals who prefer in-person counseling at accessible local locations, Community members unable to afford paid financial planning services.

What are the strengths and weaknesses of Greater Memphis Financial Empowerment Center?

Key strengths: Free financial counseling services — no cost to clients; Certified financial counselors on staff providing professional guidance; Flexible scheduling with extended hours (9 AM - 7 PM on some days). Areas to consider: Website provides minimal detail about specific services or counseling topics covered; Limited information about counselor credentials or specializations.

How does Greater Memphis Financial Empowerment Center compare to similar companies?

In the Free Help category, comparable providers include Christian Community Services, Inc., City Title, GreenPath Financial Wellness, Nashville, TN. Each company has different strengths — compare services, pricing, and consumer complaint records to find the best fit.

Quick Facts

Headquarters
254 Court Ave, Memphis, TN 38103
BBB Accredited
No
Visit Greater Memphis Financial Empowerment Center

CreditDoc Diagnosis

Doctor's Verdict on Greater Memphis Financial Empowerment Center

GMFEC is best for Shelby County residents seeking free, professional financial counseling from certified advisors without cost barriers. The main caveat is that the website provides insufficient detail about specific service offerings, making it difficult for potential clients to understand whether the counseling covers credit repair, debt management, budgeting, homeownership, or other specializations.

Best For

  • Shelby County residents seeking free, professional financial counseling
  • Consumers needing general financial guidance and education
  • Individuals who prefer in-person counseling at accessible local locations
  • Community members unable to afford paid financial planning services
Updated 2026-05-08

Similar Companies

Christian Community Services, Inc. logo

Christian Community Services, Inc.

Non-profit empowering underserved families toward economic self-sufficiency through mentoring, financial counseling, and homeownership support since 1997.

4.0/5
BBB: NR

Best for: Nashville-area underserved families seeking to transition from government assistance to self-sufficiency, Families actively committed to homeownership and willing to engage in ongoing mentoring relationships

City Title logo

City Title

City Title (Tennessee Title Services, LLC) is a Middle Tennessee title insurance agency offering real estate closings, title exams, and deed preparation across 11 locations.

4.0/5
BBB: NR

Best for: Home buyers in the Nashville metro area needing a local title and closing agent, Home sellers seeking net sheet estimates and deed preparation in Middle Tennessee

GreenPath Financial Wellness, Nashville, TN logo

GreenPath Financial Wellness, Nashville, TN

Non-profit financial wellness organization providing free credit counseling and financial guidance. Nashville-based with national reach via phone and digital services.

4.0/5
BBB: NR

Best for: Spanish-speaking consumers seeking free financial counseling, Individuals with accessibility needs (screen readers, mobility aids)

Is Greater Memphis Financial Empowerment Center Right for You?

Answer 3 quick questions to see if this provider matches your needs.

1. What's your primary financial goal?

Financial Wellness Guides

Affiliate Disclosure: CreditDoc may earn a commission when you click links to Greater Memphis Financial Empowerment Center and other services. These commissions help us maintain our free research. Our editorial team independently evaluates all services. Compensation does not influence our ratings or rankings. Learn more.