FORUM Credit Union operates as a full-service credit union providing comprehensive financial products to personal and business members. The organization maintains physical branch locations, including the Monument Circle branch in Indianapolis, alongside digital banking channels including online platforms and mobile applications. As a credit union, FORUM is structured as a member-owned cooperative rather than a shareholder-owned bank, which typically translates to competitive rates and member-focused policies.
The credit union offers a broad spectrum of financial services across savings, spending, borrowing, and planning categories. Savings products include personal savings accounts, youth and student accounts, and business savings options. Spending products feature personal checking, student checking, business checking, and credit cards.
Borrowing services include personal loans, auto loans, youth loans, mortgages, home equity lines, business loans, and credit card products. Members also have access to financial coaching, calculators, and educational resources on topics like homebuying and home renovation. FORUM distinguishes itself through extensive network access: members gain nationwide access to over 5,000 CO-OP shared branches and 5,000+ surcharge-free Alliance One ATMs across 42 states.
The credit union emphasizes community involvement through programs like "Fridays with FORUM," which supports small businesses and local merchants. Additional differentiators include notary services at branches, free financial wellness checks, debt protection options, and a Private Client Group for higher-touch service. As a traditional credit union with multiple service channels, FORUM serves members seeking comprehensive financial services with cooperative ownership benefits.
The main consideration for prospective members is that some specialty services (like wealth management or investment products) may be more limited compared to large national banks. The credit union's emphasis on community giving and member education appeals to values-conscious consumers, though competitive rates depend on membership eligibility and specific product comparison.