Part of the First Bank chain · locations
First Bank logo

First Bank in Southern Pines, NC

4.2/5

At 205 Se Broad St in Southern Pines, NC, First Bank offers local banking services for residents and businesses.

Data compiled from public sources · Rating from CreditDoc methodology

First Bank Review

First Bank's Southern Pines location is situated at 205 Se Broad St, a convenient spot for residents and business owners in Southern Pines, NC. The branch operates as a standalone facility, making it easily accessible whether you're in the neighborhood or conducting banking business in the community. While specific hours aren't listed online, you can contact the branch directly for operating times.

At this Southern Pines branch, First Bank provides essential banking services including personal checking and savings accounts, loan products, and financial guidance tailored to local needs. While a phone number isn't immediately available online, visiting the branch at 205 Se Broad St or checking First Bank's official website will provide current contact information and service details.

For Southern Pines residents seeking personalized banking without the complexity of larger chains, this branch location offers a direct way to discuss mortgages, auto loans, and investment options. Bring your ID and any relevant financial documents if you're opening an account or applying for credit. First Bank remains committed to supporting the Southern Pines community with accessible, relationship-based banking.

Services & Features

Auto/car loans
Bill payment services
Business banking and payroll processing resources
Business loans and flexible lines of credit
Certificates of Deposit (CDs)
Customer support via phone (866-792-4357)
Financial education courses and tutorials
Home equity lines of credit
Home mortgages (purchase and refinance)
Mobile check deposit
Online banking with user ID and secure access code authentication
Personal checking and savings accounts

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Two-factor authentication security requiring secure access codes via phone or SMS for online banking
  • Mobile check deposit capability available through smartphone app
  • Flexible business lending options including lines of credit and business loans
  • Comprehensive financial education with free tutorials on budgeting, savings, investing, and small business management
  • Regional presence with multiple physical branches across North and South Carolina for in-person service
  • Online account management and bill payment capabilities
  • Serves both personal and business banking needs under one institution

Cons

  • No specific information about competitive interest rates or APR ranges for loans and savings products
  • No fee schedule or account minimum requirements disclosed on website
  • Limited regional footprint compared to national banks—only North and South Carolina coverage
  • Website does not clearly explain account types, product specifics, or comparative advantages versus competitors
  • No information about mobile app features, digital wallet integration, or advanced fintech capabilities

Rating Breakdown

Value
5.0
Effectiveness
3.7
Customer Service
3.8
Transparency
4.0
Ease of Use
4.5

Consumer Complaint Record

First Bank received 39 consumer complaints in the past 12 months. All complaints received a timely response from the company.

39

Complaints (12 months)

23.8%

Resolved with relief

Stable

Complaint trend

Most Common Complaint Categories

Managing an account
33.3%
Problem caused by your funds being low
14.3%
Problem with a lender or other company charging your account
11.1%

116 FDIC-insured branch locations nationwide.

Source: Consumer Financial Protection Bureau · FDIC BankFind

Frequently Asked Questions

What services does First Bank offer?

First Bank offers 12 services including Online banking with user ID and secure access code authentication, Personal checking and savings accounts, Certificates of Deposit (CDs), Auto/car loans, Home mortgages (purchase and refinance), and 7 more.

Who is First Bank best suited for?

First Bank is best suited for Individuals and families in North and South Carolina seeking traditional banking with online access, Small business owners needing comprehensive banking services including business loans and lines of credit, Customers prioritizing personal relationships and local branch access alongside digital banking convenience, Homebuyers and existing homeowners interested in mortgage and home equity financing options.

What are the strengths and weaknesses of First Bank?

Key strengths: Two-factor authentication security requiring secure access codes via phone or SMS for online banking; Mobile check deposit capability available through smartphone app; Flexible business lending options including lines of credit and business loans. Areas to consider: No specific information about competitive interest rates or APR ranges for loans and savings products; No fee schedule or account minimum requirements disclosed on website.

How does First Bank compare to similar companies?

In the Banks category, comparable providers include American Bank of the Carolinas, Skyla Headquarters, United Community Loan Office. Each company has different strengths — compare services, pricing, and consumer complaint records to find the best fit.

Quick Facts

Founded
1934
Headquarters
Southern Pines, NC
BBB Accredited
No
Certifications
FDIC Insured FDIC Cert #15019
Visit First Bank

CreditDoc Diagnosis

Doctor's Verdict on First Bank

First Bank is best suited for individuals and small business owners in North and South Carolina who value traditional banking relationships combined with online convenience and local branch access. The primary caveat is that the website lacks transparent pricing information, rate comparisons, and detailed product specifications needed to evaluate competitiveness—prospective customers must contact the bank directly for specific terms and fees.

Best For

  • Individuals and families in North and South Carolina seeking traditional banking with online access
  • Small business owners needing comprehensive banking services including business loans and lines of credit
  • Customers prioritizing personal relationships and local branch access alongside digital banking convenience
  • Homebuyers and existing homeowners interested in mortgage and home equity financing options
Updated 2026-05-08

Similar Companies

American Bank of the Carolinas logo

American Bank of the Carolinas

FDIC-insured community bank serving the Carolinas with local lending decisions, business loans, personal loans, and checking accounts through relationship banking.

4.2/5
BBB:

Best for: Small business owners seeking commercial loans with local underwriting and relationship banking in NC, Individuals and families in the Carolinas wanting community-focused personal banking with local decision-makers

Skyla Headquarters logo

Skyla Headquarters

Skyla Credit Union is a full-service financial institution offering checking, savings, loans, credit cards, and business banking with digital-first services and fraud protection.

4.3/5
BBB: NR

Best for: Credit union members seeking high-yield checking and savings accounts with digital banking convenience, Consumers interested in comprehensive financial services including lending and credit products from one institution

United Community Loan Office logo

United Community Loan Office

United Community is an FDIC-insured bank offering personal and business checking, savings, loans, mortgages, and wealth management across multiple locations.

4.4/5
BBB: NR

Best for: Small to mid-sized business owners seeking specialized lending (SBA, equipment, working capital), First-time homebuyers looking for down payment assistance and mortgage guidance

Is First Bank Right for You?

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