First Bank's Ketchikan, AK location at 331 Dock St offers retail banking services to Southeast Alaska residents.
Data compiled from public sources · Rating from CreditDoc methodology
First Bank operates a full-service branch at 331 Dock St in downtown Ketchikan, AK. This standalone facility serves the Ketchikan area. While specific hours aren't listed online, contact the location directly to confirm when it's open for in-person banking.
This Ketchikan First Bank branch provides standard retail banking services including checking and savings accounts, loans, and deposit services. For more information about services available at this location, inquire directly at the branch in downtown Ketchikan.
As a Ketchikan resident, this downtown location on Dock St offers convenient access for your banking needs without traveling to a neighboring community. Bring your government-issued ID and account information when visiting. First Bank has been serving Southeast Alaska communities for years, making this Ketchikan branch a reliable option for local banking.
First Bank received 39 consumer complaints in the past 12 months. All complaints received a timely response from the company.
39
Complaints (12 months)
23.8%
Resolved with relief
Stable
Complaint trend
Most Common Complaint Categories
9 FDIC-insured branch locations nationwide.
Source: Consumer Financial Protection Bureau · FDIC BankFind
First Bank offers 12 services including Personal checking accounts (multiple tiers), Personal savings accounts and money market accounts, Individual Retirement Accounts (IRAs), Mortgage loans including construction and home equity products, Personal loans and personal lines of credit, and 7 more.
First Bank is best suited for Alaska residents in Southeast communities seeking local relationship banking, Small business owners and commercial fishing operations in Alaska service areas, Homebuyers in Alaska needing specialized mortgage products like construction and ADU loans, Customers preferring physical branch banking combined with digital access.
Key strengths: FDIC-insured deposits with full government backing; Multiple checking account options designed for different customer needs (student, income-based, value-focused); Specialized loan products for Alaska residents including commercial fishing loans and boat construction loans. Areas to consider: Limited geographic availability—serves only Southeast Alaska locations, not accessible to out-of-state customers; No indication of competitive rates or rate comparisons with national banks.
In the Banks category, comparable providers include Denali State Bank, First National Bank Alaska, Mt. Mckinley Bank. Each company has different strengths — compare services, pricing, and consumer complaint records to find the best fit.
CreditDoc Diagnosis
First Bank is best for Alaska residents in Southeast communities who value local relationship banking and need standard consumer or business banking products. The critical caveat is geographic limitation—this bank only serves specific Alaska towns and is not accessible to customers in other states or regions.
Denali State Bank is an FDIC-insured bank serving Alaska with personal and business checking, savings, loans, mortgages, and credit cards through multiple locations.
Best for: Alaska residents seeking local community banking with FDIC-insured deposits, Borrowers needing Alaska-specific mortgage products like construction or refinance financing
FDIC-insured Alaska bank offering personal & business banking, mortgages, wealth management, and treasury services with emphasis on local customer relationships.
Best for: Alaska residents seeking personalized banking with local branch relationships and community-focused service, Multi-generational families maintaining long-term banking relationships with consistent local contact
Mt. McKinley Bank is a mutual savings bank serving interior Alaska since 1965, offering personal and business banking with a focus on local community lending.
Best for: Alaska residents in Fairbanks and interior Alaska seeking local relationship banking, Homebuyers in Alaska looking for local mortgage expertise and community-focused lending
Answer 3 quick questions to see if this provider matches your needs.
1. What's your primary financial goal?
Your credit report contains the raw data behind your score. Learn what's in it, how to read it, and how to dispute errors that could be dragging your score down.
Read guide →Klarna, Afterpay, Affirm — they make spending easy. But what happens to your credit score when you use them? Here's what the fine print doesn't tell you.
Read guide →Learn what makes up your credit score, how it's calculated, what the ranges mean, and how to check yours for free.
Read guide →Affiliate Disclosure: CreditDoc may earn a commission when you click links to First Bank and other services. These commissions help us maintain our free research. Our editorial team independently evaluates all services. Compensation does not influence our ratings or rankings. Learn more.