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First Bank in Burkburnett, TX

4.2/5

Burkburnett, TX First Bank branch at 300 E 3rd St provides banking services for local residents and businesses.

Data compiled from public sources · Rating from CreditDoc methodology

First Bank Review

The First Bank branch in Burkburnett, TX is located at 300 E 3rd St in downtown Burkburnett. This standalone banking facility serves the local Burkburnett community with full banking services. While specific hours are not published online, you can contact the branch directly to confirm operating times.

This Burkburnett First Bank location offers a range of banking services including deposit accounts, loans, and financial planning assistance. Since no phone number is currently listed, visiting the branch in person or checking the main First Bank website will help you get specific information about services and current contact details.

For Burkburnett residents needing banking services, the downtown location at 300 E 3rd St provides convenient access for deposits, withdrawals, and account inquiries. Bring a valid ID and any relevant documents for account-related services. First Bank is committed to serving the financial needs of the Burkburnett community.

Services & Features

After-hours customer support line (866.359.2123)
Cash management services for business clients
Commercial real estate loans with flexible terms
In-branch relationship banking services
Instant debit card issuance at branch locations
Mobile banking application (iOS and Android)
Mobile wallet integration (Apple Pay, Samsung Pay, Google Pay)
Money market accounts
Online account opening
Online contact and inquiry services
Personal checking and savings accounts
Personal loans for home improvement and unexpected expenses

Feature Checklist

Mobile App
Online Portal
Score Tracking
Credit Education
Personal Advisor
Identity Theft Protection

Pros & Cons

Pros

  • Over 115 years of continuous banking operation since 1907, demonstrating stability and longevity
  • Instant debit card issuance at branch locations for immediate access when opening accounts or replacing cards
  • Recently redesigned mobile app with enhanced features, improved integration, and expanded card controls
  • Mobile wallet support for Apple Pay, Samsung Pay, and Google Pay for contactless payments
  • Online account opening process completed in three steps with no branch visit required
  • Personalized service emphasis with dedicated relationship-building approach mentioned in customer testimonials
  • Active community involvement with documented charitable initiatives and local event sponsorships
  • Cash management services specifically designed to streamline business operations and receivables

Cons

  • Limited geographic footprint—primarily serves Texas locations, restricting access for customers outside this region
  • Website lacks specific information about account types, interest rates, APYs, fees, or loan terms for comparison
  • No details provided about minimum balance requirements, overdraft policies, or other standard account terms
  • Mobile app transition appears mandatory with notice stating 'Everyone will be required to download the new app'
  • Limited transparency about commercial real estate and personal loan qualification criteria or typical rates

Rating Breakdown

Value
5.0
Effectiveness
3.7
Customer Service
3.8
Transparency
4.0
Ease of Use
4.5

Consumer Complaint Record

First Bank received 39 consumer complaints in the past 12 months. All complaints received a timely response from the company.

39

Complaints (12 months)

23.8%

Resolved with relief

Stable

Complaint trend

Most Common Complaint Categories

Managing an account
33.3%
Problem caused by your funds being low
14.3%
Problem with a lender or other company charging your account
11.1%

9 FDIC-insured branch locations nationwide.

Source: Consumer Financial Protection Bureau · FDIC BankFind

Frequently Asked Questions

What services does First Bank offer?

First Bank offers 12 services including Personal checking and savings accounts, Money market accounts, Online account opening, Personal loans for home improvement and unexpected expenses, Commercial real estate loans with flexible terms, and 7 more.

Who is First Bank best suited for?

First Bank is best suited for Texas residents and businesses seeking personalized banking relationships with a community-focused institution, Small to mid-sized business owners needing commercial real estate loans and cash management services, Customers prioritizing digital convenience and modern mobile banking alongside in-person service options, Long-term banking customers who value stability and community involvement over large national bank offerings.

What are the strengths and weaknesses of First Bank?

Key strengths: Over 115 years of continuous banking operation since 1907, demonstrating stability and longevity; Instant debit card issuance at branch locations for immediate access when opening accounts or replacing cards; Recently redesigned mobile app with enhanced features, improved integration, and expanded card controls. Areas to consider: Limited geographic footprint—primarily serves Texas locations, restricting access for customers outside this region; Website lacks specific information about account types, interest rates, APYs, fees, or loan terms for comparison.

How does First Bank compare to similar companies?

In the Banks category, comparable providers include Credit Human | Park Ten Financial Health Center, PECU, SouthStar Bank Austin Loan Office. Each company has different strengths — compare services, pricing, and consumer complaint records to find the best fit.

Quick Facts

Founded
1907
Headquarters
Burkburnett, TX
BBB Accredited
No
Certifications
FDIC Insured FDIC Cert #3121
Visit First Bank

CreditDoc Diagnosis

Doctor's Verdict on First Bank

First Bank is best for Texas residents and business owners seeking a community bank experience with modern digital capabilities and personalized service. The main caveat is the lack of publicly available information about rates, fees, and specific account terms on their website, requiring direct contact with the bank or branch visit to make informed comparisons with competing institutions.

Best For

  • Texas residents and businesses seeking personalized banking relationships with a community-focused institution
  • Small to mid-sized business owners needing commercial real estate loans and cash management services
  • Customers prioritizing digital convenience and modern mobile banking alongside in-person service options
  • Long-term banking customers who value stability and community involvement over large national bank offerings
Updated 2026-05-08

Similar Companies

Credit Human | Park Ten Financial Health Center logo

Credit Human | Park Ten Financial Health Center

Credit Human is a credit union offering checking, savings, loans, and investment products with competitive rates and zero-fee checking accounts.

4.4/5
BBB: NR

Best for: Members seeking fee-free checking and savings with competitive rates, Homebuyers interested in down-payment-free mortgage options

PECU logo

PECU

PECU is a member-owned, not-for-profit credit union in Austin, TX offering full-service banking including checking, savings, loans, and credit cards with rewards programs.

4.5/5
BBB: NR

Best for: Austin-area residents seeking rewards-based checking with cash back on everyday spending categories, Credit union members who value not-for-profit structure and member ownership over corporate banking

SouthStar Bank Austin Loan Office logo

SouthStar Bank Austin Loan Office

SouthStar Bank is a Texas-based community bank serving the state since 1920, offering personal and commercial banking with locally-made loan decisions.

4.4/5
BBB: NR

Best for: Texas-based small business owners seeking SBA or commercial construction financing with local decision-makers, Homebuilders and real estate developers needing spec home loans and construction financing

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