Credit & Homeownership Empowerment Services, Inc. logo

Credit & Homeownership Empowerment Services, Inc.

3.8/5

HUD-certified nonprofit providing free homebuyer education, credit counseling, and foreclosure prevention to low-to-moderate income families across the U.S.

Editorially reviewed by Harvey Brooks

Free to Use BBB: NR Free Consultation Visit Website

Credit & Homeownership Empowerment Services, Inc. Review

Credit & Homeownership Empowerment Services, Inc. (CHES, Inc.) is a 501(c)(3) nonprofit organization certified by HUD that has been serving low-to-moderate income individuals and families for years. The organization reports helping 5,732 families and delivering 7,906 education hours, with $7.3 million in housing assistance provided. Based on their website presence and service model, CHES, Inc. operates as a legitimate nonprofit housing counseling agency rather than a for-profit financial services company.

CHES, Inc. offers a comprehensive suite of free and low-cost financial education and housing counseling services. Their core offerings include HUD-approved homebuyer education courses (available in English and Spanish), money management counseling focused on cash flow and debt reduction, foreclosure prevention counseling for homeowners in financial distress, and post-purchase homeownership education. The organization also provides services around credit building, mortgage and rent assistance navigation, and operates a homeownership center. All courses are designed to accommodate busy schedules and are delivered both online and presumably through in-person channels.

What distinguishes CHES, Inc. is their HUD certification and formal adoption of National Industry Standards for Homeownership Education & Counseling. Their advisers follow the National Industry Code of Ethics and Conduct for Homeownership Professionals. The organization emphasizes client-centered service delivery and reports significant business from repeat customers and referrals, suggesting satisfaction and trust. They maintain partnerships with other organizations and actively promote bilingual services. Their mission explicitly targets generational wealth building and financial mastery for underserved populations.

A realistic assessment: CHES, Inc. appears to be a legitimate, well-established nonprofit with proper HUD credentials and a track record of service delivery. However, as a regional nonprofit (Kansas City area based on phone number 816), service availability may be geographically limited. The website lacks specific details about counselor qualifications, typical session costs, wait times, or whether services are truly free or require nominal fees. Prospective clients should contact directly to confirm service eligibility, availability, and any associated costs.

Services & Features

HUD-approved homebuyer education courses (online, English and Spanish)
Money management counseling for cash flow, debt reduction, and credit improvement
Foreclosure prevention counseling for homeowners in financial difficulty
Post-purchase homeownership education and support
Credit building guidance and strategies
Mortgage assistance navigation and information
Rent assistance navigation
Homeownership center services
Generational wealth building education
Financial mastery counseling

Feature Checklist

Credit Education
Identity Theft Protection
Score Tracking
Mobile App
Online Portal
Personal Advisor

Pros & Cons

Pros

  • HUD-certified nonprofit with formal accreditation and adherence to national industry standards
  • Offers bilingual homebuyer education courses (English and Spanish) approved by HUD
  • Comprehensive service range including foreclosure prevention, credit building, and post-purchase counseling
  • Demonstrated track record: 5,732 families served with $7.3 million in housing assistance
  • Strong emphasis on repeat customer satisfaction and referral-based business growth
  • Advisers committed to National Industry Code of Ethics and Conduct
  • Free or low-cost services specifically designed for low-to-moderate income families

Cons

  • Geographic service limitations likely (Kansas City-based 816 area code suggests regional reach, not national)
  • Website lacks specifics on actual costs, whether services are completely free or have fees
  • No information about counselor credentials, experience levels, or availability/wait times
  • Limited online scheduling or intake information; requires phone contact for details
  • No transparent pricing or service eligibility criteria published on website

Rating Breakdown

Value
4.5
Effectiveness
3.5
Customer Service
3.8
Transparency
4.0
Ease of Use
3.5

Frequently Asked Questions

Is Credit & Homeownership Empowerment Services, Inc. legitimate?

Yes. Credit & Homeownership Empowerment Services, Inc. is a registered company headquartered in Kansas City, MO. They hold a NR rating with the Better Business Bureau.

How long does Credit & Homeownership Empowerment Services, Inc. take to show results?

Counseling available within 1-2 weeks of contact.

Quick Facts

Headquarters
Kansas City, MO
BBB Rating
NR
BBB Accredited
No
Certifications
HUD-Approved
Starting Price
Free to Use
Setup Fee
None
Free Consultation
Yes
Money-Back Guarantee
No
Visit Credit & Homeownership Empowerment Services, Inc.

CreditDoc Diagnosis

Doctor's Verdict on Credit & Homeownership Empowerment Services, Inc.

CHES, Inc. is best for low-to-moderate income individuals and families seeking free or low-cost HUD-certified housing counseling, homebuyer education, and financial guidance, particularly those facing homeownership challenges or seeking to build long-term wealth. The main caveat is that services appear to be geographically limited to their service area, so prospective clients should verify availability and confirm whether all services are completely free by calling 1-816-533-7417.

Best For

  • First-time homebuyers seeking HUD-approved education and guidance before purchase
  • Homeowners facing foreclosure or financial hardship needing prevention counseling
  • Low-to-moderate income individuals wanting to build credit and improve financial management
  • Spanish-speaking consumers who prefer bilingual financial and housing education
Updated 2026-03-21

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